Hybrent Software

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FrontRunners 2020

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About Hybrent

Hybrent is a cloud-based solution that helps businesses in the healthcare industry such as physician offices, ambulatory surgery centers, hospitals, long term care facilities, and management groups automate and streamline supply chain, procurement or inventory control processes. It comes with an eProcurement module, which allows users to shop, order, approve, and track medical supplies across vendors using a centralized platform. Available for desktops, tablets and mobile devices. Key features of Hybrent include barcoding, multi-level approval workflows, price comparisons, inventory management, invoicing, and reporting. Businesses can electronically receive and store supply orders, track products via barcoding, and control inventory counts across multiple sites from an...
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Multi-device capabilities

Hybrent User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 64 reviews

User Profile

Linda

Verified reviewer

Company size: 51-200 employees

Industry: Medical Practice

Time used: Less than 12 months

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

October 2018

Hybrent - the all purpose solution

Hybrent has allowed our organization to automate and streamline the ordering process as well as given us the ability to run perpetual inventories at each of our three locations. This has resulted in standardizing the products carried and gives us a much better picture of where our supply dollars are going.

Pros

Easy to use, web based platform, lots of features for a very reasonable price, continued support from Hybrent team, willingness of Hybrent team to listen to and implement requested/suggested changes.

Cons

Very few help guides available, does not offer a dedicated customer service contact which I can call with questions.

Response from Hybrent

Thank you for your review, Linda! We're so happy to hear that Hybrent has benefitted your organization! Our team is working on more help guides which will be available for you to reference as needed. If you have any questions, conveniently message our Customer Support team through the chat bubble located in your Hybrent portal or send an email at cs@hybrent.com.

Replied October 2018

David

Company size: 201-500 employees

Industry: Veterinary

Time used: Less than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

June 2021

Leader in Supply Chain and Inventory Management Software Systems

We solved our invoicing approval process, inventory management visibility, reducing double buying, visibility to purchase orders. We can see where our spend is going down to the component and its consumption rates. The ability to communicate backorders to team members has been instrumental. Hybrent allowed us to go from 20 people buying and approving invoices across five sites. To 1 person buying and approving invoices for all five sites. Avg. 280 invoices/Month and Avg. 230 PO/Month

Pros

From the beginning I kept saying 'This seems to easy'. Our system integration was five weeks long, and I supported Hybrent with everything needed to build our portal. This system was so user friendly and quick to learn. We were not only able to get our portal up and running but we also were able to train 58 people over five sites before we went live. The entire training, 'go live', and post 'go live' was carried out by one person. This is the first system I have worked with that is nearly 'self taught'. The processes Hybrent has created for the entire systems work flow. Gives you accurate outputs quickly. While not requiring multiple steps to create these outputs. Hybrent is a user friendly system, and a powerful tool for managing your businesses needs.

Cons

The cons I have ran in to with Hybrent. Are being addressed by their developers. These cons are more enhancements vs a process being broken. For how we use Hybrent and what it has to offer. Once we adapted our processes to Hybrents. We found the outcome is the same. So while no system is 100% perfect. I can honestly say Hybrents the best inventory management/3-way Match system I have ever used/Implemented.

Reasons for choosing Hybrent

Hybrents Team, and overall capabilities.

Reasons for switching to Hybrent

We needed a system that could manage inventory movements, tracking movements, inventory value, visibility, and an invoicing process.

Stacy

Verified reviewer

Company size: 201-500 employees

Industry: Medical Practice

Time used: Less than 6 months

Review Source: Capterra

2

Ease-of-use

out of 5
3

Customer support

out of 5
2

Functionality

out of 5

May 2019

Mixed feelings; not ready (yet) for complex organizations

In defense of Hybrent, I will say that their onboarding team has helped/is helping us work through most of our issues on the accouting end. They have written code and improved the product to meet most of our needs. We want to partner with Hybrent to help them further improve their product. Because we are still working out bugs in the purchasing process, we don't know if using Hybrent has resulted in any tangible benefits.

Pros

The people who enter and place orders LOVE this software. It is easy for them to use, both placing and receiving shipments of medical supplies. This is the main reason that we have stuck with Hybrent since implementation in January.

Cons

I'll begin by saying that we are a complex organization with multiple "companies", over a dozen locations, and several service lines. My belief is that the Hybrent product was designed for small organizations (50 people or less) ordering for a handful of offices. Implementing Hybrent wrecked havoc in our accounting department. I advise caution if you need to integrate Hybrent with accounting software. We are still working with Hybrent on how to handle vendor discounts and translate them to our Great Plains software. Also, we still do not have a way to easily identify Purchase Orders with partial receipts (example: a PO has 3 items but 2 only have been received). We don't know how to get around this issue with out a great deal of manual effort, and Hybrent maintains that this is not within their scope.

Danny

Company size: 11-50 employees

Industry: Hospital & Health Care

Time used: Less than 6 months

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

August 2020

The Best Procurement Platform That I Have Ever Used

Hybrent has been a gmae changer for me! I has exonetially improved my work quality!

Pros

The functionality is impeccable and flawless. The ease of operation is outstanding. It is logically set up allows for the highest efficiency. The ability to easily manage contracts, and even print bar codes, is so ingenious

Cons

I wish users could set up all vendors with the exception of vendors utilizing EDI. I understand the need to have those vendors set up through Hybrent team members, and they are extremely efficient in setting up those, and all other vendors!

Reasons for choosing Hybrent

Hybrent's features are superoir and the tean is one of the best and most professional that I've ever worked with. From sales, to implementation, to training to support. The are TOP FLIGHT!

Reasons for switching to Hybrent

AdvantX is not intuitive nor can it handle the needs of the modern healthcare treatment facility. Hybrent has solved so many issues for us.

Jaclyn

Company size: 11-50 employees

Industry: Medical Practice

Time used: Less than 6 months

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

May 2019

Finally - a solution for our practice and surgery center!

Excellent

Pros

It’s hard to narrow it down to just a few things. However, I will start with the fact that the professionals at Hybrent are truly that - professionals. From ALL levels and at EVERY step along the way, I have been met with the most exemplary customer service that possibly exceeds any company I’ve done business with. They are always prompt, accessible, and helpful. I’ve yet to encounter a person or department that’s a “weak link.” Second, Hybrent offers a complete solution to our ordering, receiving, inventory management, case-costing, etc. They already figured out that there are no shortcuts in doing it correctly. Rather than creating another variation on the same theme (like other companies have done), they bit the bullet and did the necessary hard work that needed to be done, creating an interface that a company of my size would otherwise never dream of being able to have. Third, the system is customizable and scalable. Personally, I love data and love the limitless customization for reporting. However, it is user-friendly enough that you could also keep things extra simple as well. The folks at Hybrent will help you set up the system so that it can be the solution you want. Fourth, I love that I can do things via the app on any device or via my desktop. This makes compliance much easier for our staff. Also, it is a less costly solution than with other vendors. With other systems, we had to either purchase the newest iPads/tablets and /or lease proprietary scanners.

Cons

Of course, I wish it cost less. However, you really do get what you pay for. And, honestly, when you factor everything in, it is well worth the price. The free/lower-cost options provided by medical supply vendors just don’t cut it. You get what you pay for.

Response from Hybrent

Jaclyn - Thank you for the INCREDIBLE review! We are so happy you're enjoying your Hybrent subscriptions and benefitting from our supply chain solution. Our solution is only as successful as our customers who use it - thank you for all that you do!

Replied July 2019

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