Hybrent Software

4.76 / 5 (29)

Our advisors have recommended this product 1 time in the last 30 days

About Hybrent


Hybrent’s cloud-based, healthcare supply chain system transforms how you order supplies, manage inventory, and control overall supply spend. Purchase from all your vendors through Hybrent on both desktop and mobile devices. Approve or edit before sending purchase orders electronically to vendors.

Track supplies from purchase to use with Hybrent’s inventory management features. Integrate with accounting to automate your 3-way match, so you can manage orders by exception. Take advantage of standard reports or create custom reports for insights to make smarter, future purchasing decisions. You can achieve an optimal supply chain with access to Hybrent’s Knowledge Base full of articles and videos, plus Customer Support chat, email, and phone support!



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

29 Reviews of Hybrent

Average User Ratings

Overall

4.76 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.0

Ratings Snapshot

5 stars

(22)

4 stars

(7)

3 stars

(0)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 29 reviews

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October 2017

Eileen from Edward-Elmhurst Health

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2017

Very user friendly software with excellent reports which gave us visibility into clinic purchases

Visibility into purchasing patterns/trends for our off-site clinics which will allow for standardization of product across the system and allow us to point more of our purchase volume to contracted manufacturers

Pros

This software is extremely user-friendly; training takes very little time and in most instances can be done via WebEx. The platform allows requesters to use one source for their ordering instead of using multiple direct vendor sites. The reports available are a value add and give Manager's visibility into the ordering practices of the Cost Centers they are responsible for. Customer Service is excellent too; very responsive.

Cons

Sometimes when you make a change regarding PUOM or price on one day then go back the next day the change you made is gone/overridden and you have to re-enter the change. Seems like when the system is updated changes are lost. Some of the functions within the program run slow and sometimes when trying to help an end user you have to go to multiple fields/screens to obtain the information which is time consuming.

October 2018

Becky from Sea Mar CHC-Yelm Medical

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

Functionality

3.0

October 2018

Great addition to our business

Definately easy to use and makes things easier on purchasing department. Also it appears to help keep overall cost of supplies lower.

Pros

I like that all supplies are ordered from one place. The Hybrent software makes it incredibly easy to compare prices from different vendors and choose the one that fits your organizations needs the most. They keep you well informed of shipping notices and updates. Delivery turnaround time is exceptional.

Cons

When I try to type something into the search bar like "butterfly needle" It will come up with all kinds of strange completely unrelated items and often not be able to find the butterfly at all. I have to use the item code which at times is not easy to find, especially if it is a new item. Also I wish there were better more thorough descriptions of supplies, particularly when the item is lacking a picture. There can be several items that sound or look almost exactly the same and it can be difficult to determine which is the one you are looking for when descriptions are so vague, sometimes even nonexistent.

Response from Hybrent of Hybrent

Replied November 2018

Thank you for your review, Becky! We are happy to hear that you're enjoying Hybrent's price comparison and tracking information! Our search and product description features were updated in our most recent software upgrade - we recommend upgrading to our latest version and would love to help your team take advantage of more pictures and thorough descriptions!

October 2017

Zach from Physicians' Clinic of Iowa

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

October 2017

Overall it is a great system to consolidate your purchasing into one location.

Pros

I like the ease of use for the end user the most. In order to successfully implement a system like this you need to have buy in from the end user and this system makes this very easy. The reason that I gave it 4 starts on the ease of use however is that on the administration side it could use some work. Also another thing that I really like is the quality of service I get from the customer service individuals.

Cons

There are some functions that I would add to make it easier to use, we have some work arounds that we have to use in order to get it to work correctly. Also I think a major thing that lacks is a workable inventory system. I think that in order to take Hybrent to the next level and really get the price point that they are looking for there needs to be a better inventory system in place.

October 2018

Linda from Immanuel Pathways

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

October 2018

Hybrent - the all purpose solution

Hybrent has allowed our organization to automate and streamline the ordering process as well as given us the ability to run perpetual inventories at each of our three locations. This has resulted in standardizing the products carried and gives us a much better picture of where our supply dollars are going.

Pros

Easy to use, web based platform, lots of features for a very reasonable price, continued support from Hybrent team, willingness of Hybrent team to listen to and implement requested/suggested changes.

Cons

Very few help guides available, does not offer a dedicated customer service contact which I can call with questions.

Response from Hybrent of Hybrent

Replied October 2018

Thank you for your review, Linda! We're so happy to hear that Hybrent has benefitted your organization! Our team is working on more help guides which will be available for you to reference as needed. If you have any questions, conveniently message our Customer Support team through the chat bubble located in your Hybrent portal or send an email at cs@hybrent.com.

July 2018

Jovani from Brook Plaza

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2018

time saver. user friendly love it!!!

Pros

ability to place multiple orders at once and the ease of tracking my inventory. Tracking invoices and back ordered items

Cons

Theres a small learning curve other then that ive never had any issues

Response from Hybrent of Hybrent

Replied August 2018

Hi Jovani, thank you for the review and feedback! We're glad that you have been able to save time ordering for your facility. We are happy that Hybrent has helped you manage the status of your orders. Our Implementation team is in the process of creating more video and written learning materials to make the learning process easier for our users!

July 2018

Hitesh from Women's Care Florida

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

July 2018

Hybrent is user friendly software. Easy to understand and give training to users.

Pros

Hybrent is user friendly platform, no need any detail training If you order through any online web browser then you can easily work with Hybrent software and good customer service.

Cons

Reporting feature is not as good as I thought and there is no custom reporting feature for user. you have to ask Hybrent customer service for any report you need.

Response from Hybrent of Hybrent

Replied August 2018

Thank you for the kind review, Hitesh! We're happy Hybrent has created an easy user experience for you and that our customer service team has supported you. Thank you for the feedback on our reporting feature and have used this to improve our software by adding more user reporting customization in our latest update!

September 2017

Terri from Springhill Surgery Center

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2017

Hybrent has cut my work load in half. It has made ordering and pricing worry free.

ease in ordering , tracking inventory and paying invoices

Pros

I like the fact that I am able to do all my work in one system. Placing orders, paying invoices with general ledger codes already assigned to them, tracking inventory, correct pricing.

Cons

The only thing that I don't like is Hybrent staff adds to or changes item is my inventory without notifying me. But we seemed to have remedied that problem lately.

October 2017

Jeffrey from Manhattan Endoscopy Center

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

4.0

October 2017

Easy to use inventory management system, that provides real time control over the entire center.

Pros

Provides the ability to change inventory with vendors in real time. Easy to use and track supplies making changes when necessary.

Cons

Systems reporting is limited and the ability to drill down on certain aspects of day could be enhanced to help the functionality of the system.

October 2018

Lee Ann from Evansville Surgery Center

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2018

Hybrent Review

They've been great to work with.

Pros

The ease of use and the ability to walk through a store room and scan bar codes and send orders from a mobile device. And, the integration with our accounting package. The reports will also be more robust then what I currently have access too. We've just started with them, however we feel we'll save a significant amount of time placing supply orders.

Cons

Our Hybrent will be integrated with our Amkai system so there is some nuances we'll have to figure out, however they've been awesome to work with and the system will be worth it.

Response from Hybrent of Hybrent

Replied October 2018

Thank you for your review, Lee Ann! Our team is happy to hear that you like the accessibility of our barcoding and mobile features! We're looking forward to completing your Amkai integration soon, so you can enjoy all the benefits from using our system and improving your overall efficiency! It's great to hear that you're enjoying working with us and your Implementation Specialist, Mark, is always available if you need any help.

July 2018

Christina from Island Eye Surgicenter

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2018

Hybrent has changed the way

Pros

Hybrent has been a huge time saver especially when doing daily tasks such as ordering from multiple vendors . Using Hybrent as given me the ability to place multiple orders, confirm pricing and receive the product into inventory is fantastic. We will be implementing the accounting software soon and that will give us the ability to approve the invoice and authorize payment. What a time saver.

Cons

I look forward to having the ability to see tracking of shipments of all items that are ordered through the Hybrent system. . Currently that is not fully implemented only certain vendor shipments can be tracked.

Response from Hybrent of Hybrent

Replied August 2018

Thank you for the feedback and review, Christina! We're so happy that you have been able to save time using Hybrent for your ordering and inventory management needs. It is up to the vendors to approve Hybrent to track their clients shipments, but we look forward to one day having all vendors support shipping tracking through our software!

October 2017

Eden from Solano Plastic Surgery

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality