

Hybrent Software
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Hybrent User Reviews
OVERALL RATING
Showing 1 - 5 of 64 reviews

Linda
Verified reviewer
Company size: 51-200 employees
Industry: Medical Practice
Time used: Less than 12 months
Review Source: Capterra
October 2018
Hybrent - the all purpose solution
Hybrent has allowed our organization to automate and streamline the ordering process as well as given us the ability to run perpetual inventories at each of our three locations. This has resulted in standardizing the products carried and gives us a much better picture of where our supply dollars are going.
Pros
Easy to use, web based platform, lots of features for a very reasonable price, continued support from Hybrent team, willingness of Hybrent team to listen to and implement requested/suggested changes.
Cons
Very few help guides available, does not offer a dedicated customer service contact which I can call with questions.

Response from Hybrent
Thank you for your review, Linda! We're so happy to hear that Hybrent has benefitted your organization! Our team is working on more help guides which will be available for you to reference as needed. If you have any questions, conveniently message our Customer Support team through the chat bubble located in your Hybrent portal or send an email at cs@hybrent.com.
Replied October 2018
David
Company size: 201-500 employees
Industry: Veterinary
Time used: Less than 2 years
Review Source: Capterra
June 2021
Leader in Supply Chain and Inventory Management Software Systems
We solved our invoicing approval process, inventory management visibility, reducing double buying, visibility to purchase orders. We can see where our spend is going down to the component and its consumption rates. The ability to communicate backorders to team members has been instrumental. Hybrent allowed us to go from 20 people buying and approving invoices across five sites. To 1 person buying and approving invoices for all five sites. Avg. 280 invoices/Month and Avg. 230 PO/Month
Pros
From the beginning I kept saying 'This seems to easy'. Our system integration was five weeks long, and I supported Hybrent with everything needed to build our portal. This system was so user friendly and quick to learn. We were not only able to get our portal up and running but we also were able to train 58 people over five sites before we went live. The entire training, 'go live', and post 'go live' was carried out by one person. This is the first system I have worked with that is nearly 'self taught'. The processes Hybrent has created for the entire systems work flow. Gives you accurate outputs quickly. While not requiring multiple steps to create these outputs. Hybrent is a user friendly system, and a powerful tool for managing your businesses needs.
Cons
The cons I have ran in to with Hybrent. Are being addressed by their developers. These cons are more enhancements vs a process being broken. For how we use Hybrent and what it has to offer. Once we adapted our processes to Hybrents. We found the outcome is the same. So while no system is 100% perfect. I can honestly say Hybrents the best inventory management/3-way Match system I have ever used/Implemented.
Reasons for choosing Hybrent
Hybrents Team, and overall capabilities.
Reasons for switching to Hybrent
We needed a system that could manage inventory movements, tracking movements, inventory value, visibility, and an invoicing process.
Stacy
Verified reviewer
Company size: 201-500 employees
Industry: Medical Practice
Time used: Less than 6 months
Review Source: Capterra
May 2019
Mixed feelings; not ready (yet) for complex organizations
In defense of Hybrent, I will say that their onboarding team has helped/is helping us work through most of our issues on the accouting end. They have written code and improved the product to meet most of our needs. We want to partner with Hybrent to help them further improve their product. Because we are still working out bugs in the purchasing process, we don't know if using Hybrent has resulted in any tangible benefits.
Pros
The people who enter and place orders LOVE this software. It is easy for them to use, both placing and receiving shipments of medical supplies. This is the main reason that we have stuck with Hybrent since implementation in January.
Cons
I'll begin by saying that we are a complex organization with multiple "companies", over a dozen locations, and several service lines. My belief is that the Hybrent product was designed for small organizations (50 people or less) ordering for a handful of offices. Implementing Hybrent wrecked havoc in our accounting department. I advise caution if you need to integrate Hybrent with accounting software. We are still working with Hybrent on how to handle vendor discounts and translate them to our Great Plains software. Also, we still do not have a way to easily identify Purchase Orders with partial receipts (example: a PO has 3 items but 2 only have been received). We don't know how to get around this issue with out a great deal of manual effort, and Hybrent maintains that this is not within their scope.
Danny
Company size: 11-50 employees
Industry: Hospital & Health Care
Time used: Less than 6 months
Review Source: Capterra
August 2020
The Best Procurement Platform That I Have Ever Used
Hybrent has been a gmae changer for me! I has exonetially improved my work quality!
Pros
The functionality is impeccable and flawless. The ease of operation is outstanding. It is logically set up allows for the highest efficiency. The ability to easily manage contracts, and even print bar codes, is so ingenious
Cons
I wish users could set up all vendors with the exception of vendors utilizing EDI. I understand the need to have those vendors set up through Hybrent team members, and they are extremely efficient in setting up those, and all other vendors!
Reasons for choosing Hybrent
Hybrent's features are superoir and the tean is one of the best and most professional that I've ever worked with. From sales, to implementation, to training to support. The are TOP FLIGHT!
Reasons for switching to Hybrent
AdvantX is not intuitive nor can it handle the needs of the modern healthcare treatment facility. Hybrent has solved so many issues for us.
Jaclyn
Company size: 11-50 employees
Industry: Medical Practice
Time used: Less than 6 months
Review Source: Capterra
May 2019
Finally - a solution for our practice and surgery center!
Excellent
Pros
It’s hard to narrow it down to just a few things. However, I will start with the fact that the professionals at Hybrent are truly that - professionals. From ALL levels and at EVERY step along the way, I have been met with the most exemplary customer service that possibly exceeds any company I’ve done business with. They are always prompt, accessible, and helpful. I’ve yet to encounter a person or department that’s a “weak link.” Second, Hybrent offers a complete solution to our ordering, receiving, inventory management, case-costing, etc. They already figured out that there are no shortcuts in doing it correctly. Rather than creating another variation on the same theme (like other companies have done), they bit the bullet and did the necessary hard work that needed to be done, creating an interface that a company of my size would otherwise never dream of being able to have. Third, the system is customizable and scalable. Personally, I love data and love the limitless customization for reporting. However, it is user-friendly enough that you could also keep things extra simple as well. The folks at Hybrent will help you set up the system so that it can be the solution you want. Fourth, I love that I can do things via the app on any device or via my desktop. This makes compliance much easier for our staff. Also, it is a less costly solution than with other vendors. With other systems, we had to either purchase the newest iPads/tablets and /or lease proprietary scanners.
Cons
Of course, I wish it cost less. However, you really do get what you pay for. And, honestly, when you factor everything in, it is well worth the price. The free/lower-cost options provided by medical supply vendors just don’t cut it. You get what you pay for.

Response from Hybrent
Jaclyn - Thank you for the INCREDIBLE review! We are so happy you're enjoying your Hybrent subscriptions and benefitting from our supply chain solution. Our solution is only as successful as our customers who use it - thank you for all that you do!
Replied July 2019