Icertis Suite vs ShippingEasy

Icertis Suite has 38 reviews and a rating of 4.39 / 5 vs ShippingEasy which has 1061 reviews and a rating of 4.83 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.39 / 5 (38)

4.83 / 5 (1,061)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.0 / 5

5.0 / 5

Customer Support

4.0 / 5

5.0 / 5

Functionality

4.0 / 5

4.5 / 5

Last Review Written

September 4, 2020

March 9, 2021

Pros/Cons

  • Pros

  • I liked how accurate the platform was with identifying the fields listed within the contract. There was a function that showed the weight of the attribute match.

  • User friendly interface that makes it easy to find your way through and find what you need within the software

  • Cons

  • The system could use more development in the Artificial Intelligence space. Conversion of contracts are difficult when a business does not have a standard contract type.

  • A couple times when I used the system it took a while of for it to reply to me. Had to check back to ensure that I did it correctly.

  • Pros

  • The customer service is EXCELLENT. Everything is pretty intuitive and... Inventory control. Oh its wonderful to be able to make inventory negative when something breaks :)

  • Everything, It's Christmas and everything is wonderful. Software is easy. Perfect to use. The rep is wonderful!

  • Cons

  • It's confusing in the beginning to have to download the connect easy program and get the printer all connected, but once it is set and ready it is easy.

  • It's not as user-friendly as some of the other software on the market. It takes some getting used to, but it's well worth it.

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

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FrontRunners

2020

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2 Recommendations

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Pricing Guide

2020 Supply Chain Management Software Pricing Guide

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  • Pricing models & ranges

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos