Infoplus
About Infoplus
Awards and Recognition
Infoplus Pricing
Starting price:
$795.00 per month
Free trial:
Not Available
Free version:
Not Available
Other Top Recommended Supply Chain Management Software
Most Helpful Reviews for Infoplus
1 - 5 of 113 Reviews
Rob
501 - 1,000 employees
Used more than 2 years
OVERALL RATING:
4
Reviewed April 2023
IP 3P Review
Zac
Retail, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2022
Great software for 3PLs
One of the best 3PL softwares!
PROSEverything seemed to update instantly. It was also very easy to go in and update anything that we might have needed a change on.
CONSSometimes it was difficult to find what you needed in Infoplus, but in general it's easy to find most things.
Reasons for switching to Infoplus
Our other 3PL used excel spreadsheets for everything. Having a software is much nicer!
Vendor Response
Thank you for your review, Zac! We appreciate you calling out the cons and have shared that feedback with our product team. It's because of customers like you that help continue to improve our products and services!
Replied February 2023
Tim
Wholesale, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
5
Reviewed April 2023
review
Use what they have, if you can teach your self the products they are great, getting more from them can be an issue.
PROSThe switch was easy, the team was helpful, training was good.
CONSThe integration we use requires updating at Infoplus, we have to push them to complete the projects. The general communications for us, without paying for the extra chat services, has been poor. If we want something special the script process is cumbersome. Missing some reporting abilities, they are not an ERP system.
Reason for choosing Infoplus
We liked the order processing and where able to develop a re-stock order process using the exports. The exports available are very good.
Reasons for switching to Infoplus
Foreign company, lacking features and support
Ryan
Health, Wellness and Fitness, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2020
eCommerce and Retail Operations
InfoPlus is open source which gives us lots of flexibility. It a "Plug n Play" type of system. This allows us to customize it to our needs to get what we want.
CONSThis software can be difficult to take full advantage of if you do not have a developer on staff. The company does not provide the option to pay for a developer from their team to customize the product for you. They will answer questions and get your developer going, but you must bring your own developer to the table.
Reasons for switching to Infoplus
We needed a more sophisticated solution.
Vendor Response
Hi Ryan, Thank you for the candid feedback! You'll be happy to know that we recently launched a "professional services" department to engage with our customers on a deeper level and offer that hands-on solution you speak of in your review. Scripting, smart documents, optimization etc.. I've provided the link to the pro services ticket submission if you ever want to take advantage of it! https://www.infopluscommerce.com/submit-pro-service-request
Replied March 2023
Molly
Logistics and Supply Chain, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2023
Thankful for Infoplus
Easy to customize if you understand computer coding. Once you learn it, you can do almost anything!
CONSI have a few problems that they haven’t been able to solve for me.
Reasons for switching to Infoplus
Infoplus was better at warehouse management.
Vendor Response
Hi Molly, Thank you for the positive review! We're extremely interested in hearing more about the few problems we have not yet been able to resolve for you. We now have a professional services department that will engage in more hands-on approach with our customers to find solutions that lead you to success. Our support team can field your issues and push them to pro services as needed. Thank you!
Replied March 2023