They were super-helpful in the setup process, but it does take time and effort. So I wouldn't say it is hard to use or setup, I would just say those things take some time.

Fantastic support throughout the journey. I like that there the modules are interconnected and that the date flows easily.

The forms are really hard to understand and navigate.

They built a solution in a very timely manner and created forms and workflows which are easy to use for the teams on the ground and effective in capturing the required information.

After syncing jobs from desktop to mobile, the app would crash (tested over several days).

I like best about this software is the ability to tailor it to your own operations from pre planning, accountability, visibility and client delivery.

I really like the strong API capabilities. Dusk's industry experience is evident when conversing with them and they really understand client need.

Great experience would recommend to any company looking for new software and setup.

We have been informed of all progress and any issues have been resolved within a quick timeframe.

The ease of use, seamless scalability, compatibility to other softwares, applicability to our needs and great degree of customisation.

Dusk IOP took time to really understand the brief, develop a bespoke solution and ensure it was effectively rolled out. It has been a great experience to date.

Integrates with Hubspot, has field management and [sensitive content hidden] is a pleasure to work with.

The simplicity and easy of navigation. Dashboards have also been very well thought out and are relevant to a large majority of industries.

Nobody in your team can hide from the project from forms to tasks to even the job features in the app when they are on the field.

The implementation process not only showed us how to use the product but was also provided great training on industry best practices.

At the time of this review, the billing scripts you have to make to do advanced charges don't change the excel files created for invoice backups.

The dashboard is great, and our customers love how easy it is to just click a metric and view whatever data we have tailored to fit their needs.

Not only that, but having the system be reliable for them is an asset that cannot be overstated.

Ability to provide customers with high-end and reliable customer portal experience. Ability to seamlessly integrate with prospects that show interest in our company (A huge selling point).

The ability to pretty much customize anything (if you can figure it out).

A lot of our customers have niche needs so this was a good choice for us. In addition, the ability to hook into the API with other systems is amazing once you get the hang of it.

The dashboard is great for managing day to day operations and gives great visibility to everything happening within your warehouses. Reporting is nice, you can build fairly advanced queries easily.

They also have many helpful tool tips, and easy access to their Knowledge Base which really helps make the transition go smoother.

Saves us tons of time and money. The system is setup in a way where you can define how you want your business to run, instead of being forced to do things a certain way which was great for us.

Infoplus is easy to view all our inventory in real time, it keeps things organized and is user friendly.

We are not tech experts so the fact that we learned this software and understand the workings of it is invaluable and a true testament to the dedicated customer support team at Infoplus Commerce.

The easy to navigate dashboards take just a few mouse clicks to get to where you need to be. The reporting is spot on and the help functions make things very clear.

Infoplus helps us track, in real time, where and what we have on hand. The cost savings in being able to track every piece of inventory has saved our company a ton of time and money.

Infoplus is a good-looking software with a solid core set of features. The table management and navigation are simple to use, allowing for easy filtering to the information needed.

All of the other 3PL's we interviewed the initial cost of entry was mid five figures.

With custom fields, API, smart documents, and scripts the possibilities are endless.

Sometime system is hacked & trouble in inventory management.

I love the fact that if the software does not have something out of the box that you need for your business process, you can use building blocks and scripts to create it.

They also have an extensive knowledge base though it too was sometimes hard to understand.

If you do not have a dedicated person or team writing the script logic you will absolutely struggle with the billing module, and even then it can difficult to work with.

However, they now a new, very solid, leadership team. I personally know most people on the leadership team, and they really are great to work with.

Overall I had a great experience with Infoplus and would recommend them to anyone looking for a technologically advanced and reliable system.

This system is very intuitive and easy to navigate. With the information stored in tables, it is easy to search for the information needed.

They respond with the right help and follow up like clockwork. We are looking forward to introducing major features in our own company, and I feel confident in Infoplus to help it work right.

We've built our own middle-ware to cover any gaps that infoplus had, and their amazing API allowed us to do that.

Infoplus has native mobile application which is the need of the day. It's navigation is very easy and fast.

Providing backup documentation for invoices is a bit of a pain.

Overall I've had a great experience with Infoplus and their team. Would recommend to anyone who needs an end to end WMS solution at a very low price (comparatively).

The company does not provide the option to pay for a developer from their team to customize the product for you.

We are a new company and all of our resources need to be focused on costs and growth in real time.

There are many data points to help optimize SKU placement which is crucial when your facility is near  peak capacity. Support staff is very responsive and close tickets quickly.

When fully deployed and all capabilities integrated InfoPlus is worth the money. Just prepare for a longer than necessary deployment period.

I like the ease of use, and ease of teaching others to use. Our team was able to hit the floor running after 5 minutes of training.

Fortunately, Infoplus makes it really easy to use and navigate their software.

Customer Service - Their customer service is 2nd to none. If I wasn't limited by characters, I would continue to commend just how crucial they've been in helping our business run smoothly.

Ive had great experiences so far and the system is so easy to use.

I use it everyday and have grown pretty accustomed to it , customer support is good.

The tool is missing a big piece of the order to cash process. Invoicing is NOT built in it requires integration to a billing system.

US Dollar

The ultimate next generation field service management software, that shapes around your business using a unique design. Manage your programs of work down through projects, jobs, tasks and resources as one. Plan from 12+ months down to on the day, including quick re-assigning.

Enabling organisations from large to small across office and field to run their operations safely and more efficiently. From Program Management to Project Management, then down to the Jobs and Tasks themselves across your employees, contractors, customers, and suppliers in a unified manner. A "no-code" product means its designed for business users to setup from day 1. 

Allocate resources or crews, view progress of all work in real-time through multiple views from Gantt charts, calendars and map views. Field supervisors can prioritize tasks, set up constraints, and track completion statuses through coloured indicators. 

Business users can drag-and-drop elements within the form builder’s interface and create custom forms for field data collection and inspection, without needing IT help. Powerful dashboards allow stakeholders to visualize profitability, SLAs, work statuses and also schedule reports for staff or customers.

The Dusk IOP offers API integration with various third-party applications such as HubSpot, Slack, Xero, Jira, Microsoft Excel, Dropbox, and many more (check website for current list). Secure single on with Microsoft means user management is centralised and secure. Flexible import wizards cater for existing spreadsheets to help your team get started or work with system limitations of other products.

Configure timesheets according to project requirements, perform resource forecasting, record expenses, and track the time spent. 

It also offers a host of other features such as timestamps, route optimization, geofencing, data import, workflow automation, and dispatch. 

Design and automate workflows for everything from requests, service warnings and approvals in the Workflow Automation module. 

LongDescription

File Management

Commenting/Notes

Real Time Analytics

Milestone Tracking

Document Templates

Project Workflow

Employee Management

Leave Tracking

Forecasting

Messaging

Work Order Creation

Surveys & Feedback

Status Tracking

Billable Items Tracking

Barcode/Ticket Scanning

Employee Onboarding

Real-time Scheduling

Mobile Alerts

Project Templates

Performance Management

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

Vacation/Leave Tracking

Schedule Distribution

Data Synchronization

SMS Messaging

Dispatch Management

Shift Swapping

Progress Tracking

Digital Signature

Real-Time Monitoring

Database Creation

Contract/License Management

Task Scheduling

SSL Security

Electronic Signature

Single Sign On

Group Scheduling

Variable Workforce

Time Clock

Invoice Management

Portfolio Management

Attendance Management

Project Planning/Scheduling

Attendance Tracking

Timesheet Management

Project Management

Task Planning

Approval Process Control

Gantt/Timeline View

Rules-Based Workflow

Projections

Conditional Logic

Merchandise Management

Customer Database

Recurring Appointments

Office Suite

Class Scheduling

Resource Management

Job Management

Sick Leave Tracking

Calendar Management

Customizable Fields

Collaboration Tools

Labor Forecasting

Data Capture and Transfer

Assignment Management

Full Text Search

Template Management

Warehouse Management

Punch card

Scheduling

Data Import/Export

Offline Access

Clock In/Out

Risk Management

Multiple Projects

File Transfer

Employee Self Service

Process/Workflow Automation

Multi-Location

Self Service Portal

QuickBooks Integration

Audit Trail

Version Control

Employee Time Tracking

Notes Management

Configurable Workflow

Project Time Tracking

Time Off Requests

File Storage

Cost-to-Completion Tracking

Mobile Access

Skills Tracking

Survey/Poll Management

Inventory Tracking

The Dusk IOP has a 14-day free trial for new users, after which the software is available across 4 pricing tiers. Pricing details are outlined below in USD. 

Timesheets Plan: $19/month
Field Jobs Plan: $39/month
Projects Plan: $49/month
Enterprise Plan: Please contact Dusk Mobile

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

11-50

51-200

201-500

501-1000

1000+

Dusk IOP

In Person

Live Online

Webinars

Documentation

Videos

Infoplus WMS is a web-based warehouse management software solution for small to midsize 3PLs, eCommerce Retailers, and Wholesalers focused on taking control of overall inventory, warehouse operations and shipping. 


Key features include the ability to manage unique workflows for different lines of business under a single software platform. Define distinct production line processes compatible with any iOS or Android base devices. Light Manufacturing with 'print on demand' capabilities as well as Kit On Demand functionality to handle eCommerce bundles and flash sales. 


Give your business the ability to scale based to overcome the next need, challenge or business change with clicks of a mouse.


Implementation consultants help each warehouse establish the a custom workflow with industry knowledge to ensure a WMS drives the warehouse operation suited to you and your customers.



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