PayPal vs ShipHero
PayPal has 24003 reviews and a rating of 4.67 / 5 stars vs ShipHero which has 53 reviews and a rating of 3.96 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Pros
- What I liked most about this software was definitely the customer service. They were excellent in helping solve my issue and in a timely manner.
- Easy to use and acceptable by tons of merchants/sellers. I also appreciate their support, as they have helped me resolves issues promptly.
Cons
- I don't like the dispute process for disputing charges for orders not received. I have had many times when i did not receive product or received not of quality product and was unable to get a refund.
- The two things I hate about PayPal is its account limiting and favoring buyers disputes over sellers. This has promoted so much fraud.
Pros
- The setup team and the setup meeting was great. They went over everything in detail and were available to answer questions and help with integration.
- The product is generally very easy to use, particularly for frontline workers. The backend can be a bit less intuitive and the canned reporting is lacking in my opinion, but overall it is simple.
Cons
- No control over what sized boxes they pack your goods in which leads to crazy shipping prices. Miss information when signing up.
- I dislike that the way picking is set up that when the picker is picking the system does not give them more than one location for an item incase that the item was not there in the first location.
Pricing
Product Demo & Screenshots
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