Blackpoint MDR vs GateKeeper Enterprise

RATING:

4.8

(34)

Blackpoint MDR has 34 reviews and a rating of 4.79 / 5 stars vs GateKeeper Enterprise which has 26 reviews and a rating of 4.96 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (34)
5.0 (26)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4.5 / 5
5 / 5
Last Review Written
March 26, 2024
February 27, 2024
Pros/Cons
  • Pros

  • Support and account reps are responding quickly and try to resolve issues.
  • The features that I enjoy the most about Blackpoint is the real-time constant monitoring that the SOC teams provides. If there is an issues the team is quickly on top of it.
  • Cons

  • Very limited control which can be looked at as positive and negative.
  • As an MSP, we have have several tools that we use to analyze threats in our client's organizations.
Read all user reviews
  • Pros

  • A very intuitive solution for securing computer accounts and online accounts.
  • Simple to setup, easy to use. No impact on user experience.
  • Cons

  • Forgetting you key is inconvenient, though this is a user error.
  • We have yet to find a negative in regards to this software.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos