SapphireIMS Alternatives

Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over their networks and devices from anywhere, so they can work smarter and faster. With Atera, you can manage your entire IT operation ...Read more about Atera

Track-It! is an IT service desk management platform by BMC Software that handles asset, change management, knowledge and license management and provides multiple reporting and analytics dashboards. The knowledge management module ...Read more about Track-It!

Reamaze is a cloud-based help desk and customer messaging solution that helps businesses support, engage and convert customers using a single app. It’s suitable for businesses across industries such as higher education, retail, fo...Read more about Re:amaze

UseResponse is a Cloud-based and Slef-Hosted customer support solution that provides users with customer service tools and customer feedback solution. It features a Help Desk Ticketing Solution, Feedback Community System, Knowledg...Read more about UseResponse

Knowledge Center is a cloud-based knowledge management solution that allows call center businesses to create a central knowledge repository for their agents. The solution caters to multiple industries such as automobiles, FMCG, sp...Read more about USU Knowledge Management

Alloy Navigator is an IT service and asset management solution that enables organizations of all sizes to manage their IT operations. This solution offers a fully integrated help desk, network inventory, knowledge base capabilitie...Read more about Alloy Navigator

Mint Service Desk is a cloud-based ITSM solution designed to help businesses monitor, track and exchange information about resources with external and internal stakeholders. It enables organizations to register, monitor and manage...Read more about Mint Service Desk

SeamlessDesk is a cloud-based help desk solution that lets customers create tickets to address issues. Key features include time tracking, ticket management and agent inbox management. SeamlessDesk’s ticket submission form he...Read more about SeamlessDesk

Orcatec is a complete business suite designed for the service industry, e.g. HVAC, Electrical, Plumbing, General Contracting, Carpet Cleaning, Pest Control, Gates, Fences, Pool Service, Windows, Hair and Beauty Salons. With their...Read more about Orcatec

VobeSoft is a collaboration solution for businesses of all sizes across various industries such as finance, agriculture, energy, tourism and more. The solution can be deployed either on-premise or in the cloud. Key features allow ...Read more about VobeSoft

Making service happen with TOPdesk TOPdesk is an IT service management (ITSM) platform designed to help busy service teams at midsized businesses (250-5000 employees) regain control of their work and make service happen. TOPdesk...Read more about TOPdesk

ServiceDesk Plus is a help desk management platform. It includes core help desk and IT management applications, as well as project management, contract management and features for ITIL (information technology infrastructure librar...Read more about ManageEngine ServiceDesk Plus

Spiceworks is a free cloud-based help desk and network monitoring solution designed specifically for systems administrators and IT professionals. The solution helps in managing tickets raised by clients, providing customer support...Read more about Spiceworks Cloud Help Desk

GLPI is an IT Service Management software based on open source technologies. It is a great solution for helpdesk, project, financial, assets and user management thanks to core features and numerous plugins. GLPI is recommended for...Read more about GLPi