Freight Club vs Shippo

RATING:

4.5

(40)

Freight Club has 40 reviews and a rating of 4.45 / 5 stars vs Shippo which has 814 reviews and a rating of 4.84 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (40)
4.8 (814)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
August 2, 2022
July 10, 2024
Pros/Cons
  • Pros

  • I like how easy it is to use and how intuitive the interface is. I had never done freight shipping before and have to do it a lot now.
  • The layout of all the orders with tracking links is another great feature that Freight Club provides. The integration with Shopify is the main reason we started using this and found out about it.
  • Cons

  • Not to mention, the customer service provided by the different carriers is miserable.
  • I have used just about every carrier on Freight Club, and just about every one of them has either missed a pick up, lost an order, or delivered an order to the wrong place.
Read all user reviews
  • Pros

  • I recommend Shippo because it is user-friendly, intuitive and has saved me tremendous amounts of time and money. I have had only the best customer service, and I truly feel like a valued customer.
  • It is easy to use and the customer support is excellent. I would highly recommend them to any business.
  • Cons

  • The other problem I have had is that I have two stores with eBay and when I have to change a password on one I have to delete both and reinstall.
  • Do not expect anyone to answer your emails even if an error occurs - they will not help. Very frustrating as a customer.
Read all user reviews
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos