It has worked flawlessly every time we've been called on to use it (for making emergency announcements to our group). It is  priced right, and very well worth the small cost.

This is worse case scenario. When people of a church is not received notifications, they are not engaged, if not engaged...well you can follow.

The things we like most about this software is it ease of use, price points, and the ability to both use the app on our phones or the website on the computer to communicate with our audience.

Not to mention the price. It was very nice to see such a program that was checking all of our boxes.

Although our business size is 11-50 employees, we are able to utilize this software to quickly share information to the more than 350 members of our congregation.

The product is easy to use and customer support is great.

The software is user friendly and very affordable, and offers integration with third parties.

The only thing I dislike is how it rounds up the time used.

Service was great and I was able to reach my customers quickly and efficiently.

That way, they can call me back and we can work out a solution during the school day that will benefit the student and hopefully lead to better performance.

Our customers are grateful we are on top of our game - simply because we are sending them text messages along the way and keeping them from any surprises.

I was up and running in 5 minutes and we have continued to use it. Once set up it runs on auto-pilot, thanks to the Zapier integration.

I have pre-recorded items that I use frequently so that I can just click on the message I want to send. It is easy to use and the price is reasonable.

The app is very good and easy to use the image gallery also.

There is no way of pulling up the written portion of a recorded message  to make adjustments after it has been created.

Has a great app that can be used on the phone. Revolutionized how we communicate with our church for special events and other news and announcements.

I really enjoy how easy and quick it is to make calls and send messages to my students and their parents.

The cost is very reasonable. There seems to be good customer support available, but I never needed it because the system was so easy.

The best part of the software for me is the convenient APP that can be used to easily scheduled or send a broadcast to all of our church members instantly.

Its easy to use and organized, can add multiple users which helps.

Our sales, service, parts and finance teams are all actively using this software with great success. We are grateful for the support provided with the software.

Text Request makes it super easy to communicate with clients and give them more options to contact us with questions or send photos and documents easily.

We were quite disappointed to find out our services  were shut off due to an expired credit card. We had paid through for the month and we had no warning that we were going to lose services.

Easy to create templates and fast to send out messages. Love texting on my computer, instead of my phone - no spelling or grammatical errors.

Text Request gives us another quick, easy way to connect to our clients and gives them the ability to reach out to us any time of day. Their customer service is amazing.

One issue that I do have with text request is that once someone opts out you can no longer contact them even in the case where you've made contact and they want to receive messages from you.

It is simple to use and works fine. Has a lot of functionalities and meets all our needs.

No automated messages, or long holds. Its a breath of fresh air to work with a company with such outstanding customer service.

It is a great tool that we use EVERYDAY. It helps us build and maintain our relationships with our members.

Although, it was a little disappointing, it was not a deal breaker for us because of the way that we utilize the program.

Very good, especially the support. Customer support is courteous, helpful and quick.

I just tried to compose a NEW message to a current client on my phone and can't figure out how. I can respond to any message I already have but can't create a new message.

We have found another way to inform our members and we appreciate having this option.

Love it so far, just need the ability to group text.

It perfectly meets all our needs, saving time and money in our service.

We have had difficulty with attachments. There have been times where we have not been able to open them.

I like that we were able to implement this software with our current website. The software is intuitive and didn't take a ton of how to videos on how to use it on day 1.

Any issues have been quickly and easily dealt with and their staff is always incredibly friendly, making sure any issue is resolved and checking up to make sure it stays that way.

This has made our communication with our guests much more streamlined and efficient. We really like being able to schedule messages.

It is a great price for all the options you get.

We get a LOT of spam coming through TextRequest. I wish there was a spam blocker in the system.

Liked the fact it integrated with our CRM software.

My least favorite is the fact that you are unable to block a number. Everything else works very well with the software.

I also love that there is a google extension for Text Request so you do not even need to be on the website to receive your text messages.

All of the team members are very helpful and quick to answer questions. They also send along tips and tricks along the way to improve our experience and better our branding.

There are some great message customization features that can be useful if you would like, but are not required.

It can be confusing when it comes to importing large groups.

In addition, the customer service is outstanding. A simple text to the TextRequest team and they will have you taken care of.

It has been great for mid size company and large contact base.

The dashboard is very intuitive and easy to use. For the price, it's an excellent tool that customers have given very positive feedback on.

Or on the flipside of that, I wouldn't mind paying for each individual small text if I knew that was balanced out by only being charged for 1 text even if it was long.

We have guests coming to the door all day so it's important that we are able to have real time communication with them.

The ease of use and set up was great. It is very easy to understand and use.

We like the integration with Google Chrome and the mobile app.

Is easy to use, and great that all employees can see all conversations. The auto response feature is good for after hours.

This is our biggest problem and we are only staying with TR because we haven't found an alternative with similar features.

It's a great addition, especially considering how inexpensive it is.

If you don't set it up right, it may be more trouble than its worth.

I like the fact we can send canned messages. It's easy to know who you've text and what issues are resolved in the text.

Very impressed with the quality of the product, particularly for the price.

US Dollar

DialMyCalls is a cloud-based auto dialer solution that helps businesses of all sizes automate voice broadcasts, text messaging and email communications. The platform enables users to import contacts and send recorded messages to them. Its reporting module lets enterprises gain insights into delivered/undelivered text messages and call answered status for voice broadcasts.


DialMyCalls includes a contact management system, which lets organizations add, modify or delete contacts or create groups for sending targeted messages. Its contact labels feature allows users to add multiple phone numbers/emails to a single contact and create tags such as mobile, work and secondary. Additionally, its mass notification portal offers a self-managed system, which enables members to sign-up for alerts.


DialMyCalls integrates with various third-party applications such as Eventbrite, Google Calendar, HubSpot, iContact, MailChimp and Salesforce. The product is available on monthly subscriptions or usage-based pricing and support is extended via phone, documentation and other online measures.



LongDescription

Text-to-Win

Shortcodes

Status Tracking

Mobile Alerts

Email Alerts

Customizable Reports

Automated Responses

Mass Texting

Access Controls/Permissions

SMS Messaging

Templates

Employee Directory

Scheduled Messaging

IVR/Voice Recognition

Automatic Call Distribution

Voice Mail

Auto-Dialer

Call Recording

2-Way Messaging

Call Disposition

Template Management

Scheduling

Data Import/Export

VoIP

Mobile Coupons

Two-Way Communication

Text to Speech

Contact Management

VoIP Connection

Mobile Access

Survey/Poll Management

Mobile Keywords

Risk Alerts

Social Media Integration

Real-Time Notifications

Real-Time Updates

Caller ID

Alerts/Notifications

Employee Database

Reporting & Statistics

Reminders

Telemarketing Management

Geotargeting

Real-Time Chat

Chat/Messaging

Customizable Templates

Interaction Tracking

Multi-Language

Real Time Reporting

Power Dialer

Reporting/Analytics

Polls/Voting

Contact Database

Video Conferencing

Mass Notifications

Third-Party Integrations

Call Transfer

Surveys & Feedback

User Management

Activity Tracking

Customer Segmentation

Communication Management

Campaign Scheduling

Call Routing

Content Management

Answering Machine Detection

Call Scheduling

Call Reporting

Multi-Channel Communication

Multi-Language Alerts

Employee Communities

Activity Dashboard

SMS Marketing

Campus Notifications

SMS Polling/Voting

Conferencing

Incident Management

Campaign Management

Audio/Video Messaging

Automatic Outbound Dialer

Web browser (OS agnostic)

DialMyCalls offer both monthly and pay-as-you-go plans. Discounts are available for schools, churches, and non-profits.  
Pay-as-you-go plans start at $10 for 140 credits, and are based on the number of credits required. One credit equals one text message or 30 seconds of call time:
140 credits: $10
380 credits: $25
825 credits: $50
1800 credits: $100
5000 credits: $250
11000 credits: $500
25000 credits: $999.99
Volume packages are available for customers requiring more than 25000 credits.
Monthly plans start at $7.49/month and are based on number of phone numbers required:
1-25 phone numbers: $7.49/month
25-50 phone numbers: $14.99/month
51-100 phone numbers: $34.99/month
101-200 phone numbers: $54.99/month
201-300 phone numbers: $74.99/month
301-400 phone numbers: $84.99/month
401-500 phone numbers: $94.99/month
Volume packages are available for customers requiring more than 500 phone numbers.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

DialMyCalls

In Person

Live Online

Webinars

Documentation

Videos

Text Request is the business texting platform built to ignite customer engagement. We’ve crafted plug-and-play messaging solutions to your everyday communication problems, so you can cut through the noise and connect with customers anytime, anywhere. Text Request is designed to scale with you, from one person handling a few conversations, to thousands of employees sending millions of messages, to custom solutions built on our API. Learn more about how we help busy business leaders like you with conversational texting and customer engagement at textrequest.com.

Commenting/Notes

Real-Time Analytics

Newsletter Management

Personalization

Real-Time Monitoring

Customizable Fields

Collaboration Tools

Batch Communications

Campaign Segmentation

Proactive Chat

Real-Time Data

Transcripts/Chat History

Role-Based Permissions

Message Personalization

File Sharing

Real-time Consumer-facing Chat

Inbox Management

Real-Time Reporting

Widgets

Monitoring

Campaign Analytics

Feedback Management

Autoresponders

Customer History

Tagging

Canned Responses

Live Chat

Search/Filter

Plans designed to fit small businesses, mid-market, and enterprise companies. For more pricing information please contact Text Request directly. www.textrequest.com/pricing or, Text/Call: 423 218 0111

DialMyCalls vs Text Request

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