Messente vs Notifii Connect
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.8 / 5
4.8 / 5
Value for Money
4.5 / 5
4.8 / 5
Customer Support
4.7 / 5
4.9 / 5
Functionality
4.5 / 5
4.8 / 5
Last Review Written
August 14, 2024
March 28, 2024
Pros/Cons
Pros
- We are supporting Messente service via API integrated to our system for customers across the globe. It works like a charm and is very easy to set up.
- It has definitely the best in class account management and it comes at very favourable price. Over the course of our relationship they overtook other providers in the most major markets of ours.
- Very good solutions for sending out SMS's. Good and quick response time from support and KAM.
Cons
- There are no options to exclude unicode symbols automatically. We were not warned about issues in the Mexican market in spite of both Messente and other vendors being very aware of the issue.
- Status update - never can be sure if message delivered or failed. Would be beneficial to get prompt message if x% messages failed.
- Phonebook is somewhat difficult to scroll through if you have uploaded lots of contact lists and hardly ever bothered to remove the old ones manually.
Pros
- I love that this software gives me the ability to select what users I want to send a notification to, whether its prospects, residents or certain groups, I don't have to select all.
- It has really been helpful in aiding our communication with all the residents at our apartment community. The residents have been very happy with our quick responses to their inquiries.
- So easy to use and the ability to send a text/email to many without it being on a group reply is fantastic.
Cons
- I don't know that there is anything I have bad to say.
- I genuinely don't think I have anything bad to say about Notifii.
- Our package room has never been emptier and we've had fewer residents come in to complain we didn't tell them about changes happening on the property.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2024
FrontRunners
2023
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
