Messente dashboard
Supported Operating System(s):
Web browser (OS agnostic)About Messente
Messente is an SMS marketing platform that provides a messaging API for businesses to send crucial pin codes, notifications, and reminders to customers across various geographical locations. Key features include two-way messaging, SMS campaign management, message delivery reporting, analytics and user authentication.
Administrators can use Messente to configure fallback priority, which lets marketers automatically send SMS to multiple channels including Viber, WhatsApp, and Telegram, ensuring delivery even when any communication channel is not available for clients. It includes Verigator, a two-factor authentication application, which lets businesses protect accounts by generating high-security pin codes and tokens for users to add as a second step ...
19 Reviews of Messente
Average User Ratings
Overall
4.84 / 5 stars
Ease-of-use
4.5
Value for money
5.0
Customer support
5.0
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
February 2020
Linas from Robotics Academy
Verified Reviewer
Company Size: 201-500 employees
Industry: Education Management
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2020
Excellent tool with fair pricing to add SMS functionality to your app or project
Our business uses SMS to communicate with clients when an email is too slow. Messente has provided us with the ability to do all that at a fair price.
Pros
The API documentation is easy to use and provides clear instructions on how to implement it for your project. Pricing is one of the best I have found, and I have used quite some alternatives.
Cons
It's not easy to change or verify your custom caller ID. It's obvious that is done to ensure that no one will use it for scams or tricks, but it might take some time to set it up.
March 2020
Neeme from Sympower
Verified Reviewer
Company Size: 11-50 employees
Industry: Renewables & Environment
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2020
Great service
We need to deliver SMS notifications to users and do not want to deal with it ourselves. Messente has delivered on what they promise.
Pros
Well documented API, all the features we need (and more), great customer support -- what more can you wish for?
Cons
We would find it useful to have support for multiple organizations under the same account. Not a deal-breaker, though, just nice to have.
Reasons for Choosing Messente
Better API, better customer support and lower price.
March 2020
Alejandro from DINDIN MONEY SLU
Verified Reviewer
Company Size: 2-10 employees
Industry: Accounting
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
4.0
Functionality
4.0
March 2020
MESSENTE REVIEW
In general, the experience has always been very positive, since it is easy to use and interpret
Pros
The platform and the service is very intuitive; And easy to use
Cons
The download of the message data, comes out in a strange format and must be changed
February 2020
Kristjan from Estonian Cup
Verified Reviewer
Company Size: 2-10 employees
Industry: Sports
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2020
SMS notifications from Estonian Cup via Messente
Pros
Messente's really simple and good working infrastructure allowed us to quickly start sending out reminder SMS'es to our clients that next sporting competition is tomorrow and your start nr is like XXX. Also simple PHP SDK was a pro.
Cons
Don't have any cons yet with Messente. Maybe the admin UI was lacking but now there is new UI and it is much much better.
February 2020
Arlinda from Kredo Finance
Verified Reviewer
Company Size: 201-500 employees
Industry: Financial Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
February 2020
Feedback Kredo Finance
We have linked with our core system and based on our communication customer strategy we send through messente different messages to our customers
Pros
Integration with our software on real time and reporting per each selected period with respective costs per SMS
Cons
It is missing the feature to upload a personalised SMS for each Receiver. Currently you could upload a list of different receivers but you could send to them only one sms text (all the same), whilst we would need to have an upload with Receiver and personalised sms, so Messente could send at once
Response from Messente Communications
Replied February 2020
Hi Arlinda! Thank you for your review! We're glad to see that you are satisfied with the service we offer. It is actually possible to personalise SMS for each receiver. You can do it by using custom tags. You can read more about using tags here: https://messente.com/documentation/faq Feel free to contact your account manager if you need help with that.
