Messente dashboard
Supported Operating System(s):
Web browser (OS agnostic)About Messente
Messente is an SMS marketing platform that provides a messaging API for businesses to send crucial pin codes, notifications, and reminders to customers across various geographical locations. Key features include two-way messaging, SMS campaign management, message delivery reporting, analytics and user authentication.
Administrators can use Messente to configure fallback priority, which lets marketers automatically send SMS to multiple channels including Viber, WhatsApp, and Telegram, ensuring delivery even when any communication channel is not available for clients. It includes Verigator, a two-factor authentication application, which lets businesses protect accounts by generating high-security pin codes and tokens for users to add as a second ...
38 Reviews of Messente
Average User Ratings
Overall
4.84 / 5 stars
Ease-of-use
5.0
Value for money
4.5
Customer support
5.0
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
February 2020
Linas from Robotics Academy
Verified Reviewer
Company Size: 201-500 employees
Industry: Education Management
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2020
Excellent tool with fair pricing to add SMS functionality to your app or project
Our business uses SMS to communicate with clients when an email is too slow. Messente has provided us with the ability to do all that at a fair price.
Pros
The API documentation is easy to use and provides clear instructions on how to implement it for your project. Pricing is one of the best I have found, and I have used quite some alternatives.
Cons
It's not easy to change or verify your custom caller ID. It's obvious that is done to ensure that no one will use it for scams or tricks, but it might take some time to set it up.
Reasons for Choosing Messente
SendPulse lacked some features, and the documentation was not as good as on Messente.
Reasons for Switching to Messente
Messente has better pricing, that does not change every week.
March 2020
Neeme from Sympower
Verified Reviewer
Company Size: 11-50 employees
Industry: Renewables & Environment
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2020
Great service
We need to deliver SMS notifications to users and do not want to deal with it ourselves. Messente has delivered on what they promise.
Pros
Well documented API, all the features we need (and more), great customer support -- what more can you wish for?
Cons
We would find it useful to have support for multiple organizations under the same account. Not a deal-breaker, though, just nice to have.
Reasons for Choosing Messente
Better API, better customer support and lower price.
Reasons for Switching to Messente
It was just too much hassle to maintain that code (it is not our core business).
October 2021
Boris from Reservio
Company Size: 11-50 employees
Industry: Information Technology and Services
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2021
Reliable messaging partner
Pros
Messente is one of the few messaging providers we use over the world. It has definitely the best in class account management and it comes at very favourable price. Over the course of our relationship they overtook other providers in the most major markets of ours.
Cons
Nothing specific comes to mind. The tool is very straightforward.
March 2020
Alejandro from DINDIN MONEY SLU
Company Size: 2-10 employees
Industry: Accounting
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
4.0
Functionality
4.0
March 2020
MESSENTE REVIEW
In general, the experience has always been very positive, since it is easy to use and interpret
Pros
The platform and the service is very intuitive; And easy to use
Cons
The download of the message data, comes out in a strange format and must be changed
June 2020
Roda from My Legal Wills
Company Size: 1 employee
Industry: Legal Services
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
June 2020
perfect support
would definitely recommend and use for future projects.
Pros
straightforward and efficient support system
Cons
we had a bit of problem but been sorted efficiently thanks to the support team.
Reasons for Choosing Messente
bad start with twillio, complicated process and support not helpful enough
Reasons for Switching to Messente
delayed support, inquiries were not answered completely and waited for days to get an answer, and never answered the concerns raised
