Messente vs SlickText
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.8 / 5
4.8 / 5
Value for Money
4.5 / 5
4.7 / 5
Customer Support
4.7 / 5
4.9 / 5
Functionality
4.5 / 5
4.7 / 5
Last Review Written
August 14, 2024
September 5, 2024
Pros/Cons
Pros
- We are supporting Messente service via API integrated to our system for customers across the globe. It works like a charm and is very easy to set up.
- It has definitely the best in class account management and it comes at very favourable price. Over the course of our relationship they overtook other providers in the most major markets of ours.
- Very good solutions for sending out SMS's. Good and quick response time from support and KAM.
Cons
- There are no options to exclude unicode symbols automatically. We were not warned about issues in the Mexican market in spite of both Messente and other vendors being very aware of the issue.
- Status update - never can be sure if message delivered or failed. Would be beneficial to get prompt message if x% messages failed.
- Phonebook is somewhat difficult to scroll through if you have uploaded lots of contact lists and hardly ever bothered to remove the old ones manually.
Pros
- Super easy to use, reasonable pricing for Small businesses, great & quick customer service, and awesome features like bday list as well as automatic conditions that allow you to customize lists.
- The simplicity of getting your message out there, the ease with which I can get support, and the results we've seen make Slicktext an excellent value.
- Customer service has been superb so far as well. They are always available and quickly answer my questions.
Cons
- I dislike the fact that I loose my rollover text messages if I don't use them over a period of time.
- Customers may get tired of texts that they forget they can opt out of. The company could give a reminder that it is an option.
- The employee said (direct quote) “I’m not talking to you about this and there’s no management for you to talk to.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2024
FrontRunners
2024
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
