We are supporting Messente service via API integrated to our system for customers across the globe. It works like a charm and is very easy to set up.

I like the fact it’s a very easy platform to work with.

Trial message run was 100% success. The price is fair (not the cheapest, but not the most-expensive).

In general, the experience has always been very positive, since it is easy to use and interpret.

No WhatsApp integration yet, no other particular issues.

I can't sms USA from the UK. The limited amount of characters per 1 sms.

We are very satisfied with the service provided by Messente.

Reliable, good documentation and easy to get started.

Easy setup, good prices and very good customer support.

I can't think of anything that we are dissatisfied with.

Good way to send messages from computer to whone.

Good functions, as reports monthly about the trafic.

Great product that supports our communication requirements.

Good value for money, easy to use. The company employees were very helpful and give a good assistance during set up.

API and integration with other platforms. Customer support is great.

Messente helped me to streamline the way we connect with our customers, just amazing.

Well documented API, all the features we need (and more), great customer support -- what more can you wish for.

It is sometimes frustrating that we are depending on network providers so much.

I like the very easy and straight forward user communication. I can always be sure that the specific person is contacted and I am notified if there are any issues if the message is not sent.

It was very nice working with Messente team, their cooperation and support was extremely helpful.

It is missing the feature to upload a personalised SMS for each Receiver.

Excellent tool with fair pricing to add SMS functionality to your app or project.

Since we do not use it too heavily but occasionally depending on the need, then I haven't really encountered anything that I have been struggling with.

Phonebook is somewhat difficult to scroll through if you have uploaded lots of contact lists and hardly ever bothered to remove the old ones manually.

It has definitely the best in class account management and it comes at very favourable price. Over the course of our relationship they overtook other providers in the most major markets of ours.

Our business uses SMS to communicate with clients when an email is too slow. Messente has provided us with the ability to do all that at a fair price.

Status update - never can be sure if message delivered or failed. Would be beneficial to get prompt message if x% messages failed.

I start using like more than a year and the use is great and the people involve in the account also.

The API documentation is easy to use and provides clear instructions on how to implement it for your project. Pricing is one of the best I have found, and I have used quite some alternatives.

Very reliable and easy to use. Have used in more than one system.

Very good solutions for sending out SMS's. Good and quick response time from support and KAM.

I like API connection with our system where we can easily find out unsubscribed customers.

There are no options to exclude unicode symbols automatically. We were not warned about issues in the Mexican market in spite of both Messente and other vendors being very aware of the issue.

The platform is very user friendly and easy to use.

The team is responsive and they actually help you get your questions answered and the system is easy to use.

Like the customer help, almost always receiving quick first reply.

Their customer support if often times friendly and quick to respond, and the console interface looks nice.

It was so easy to set up and we've been really happy with it.

This leads us to needing to catch exceptions and compare the error string to understand what's going on when say, for example, a phone number purchase was unavailable.

Great pricing, quick support answers and overall good experience.

API documentation and ease of use have been my strongest 'likes' of Plivo. It was really simple to utilize the PHP examples to setup my phone application.

This software platform made tracking incoming telephone calls to my clients very easy. Best part was that we are able to show our logs to the client.

Had all the functionality I needed at a very good price. Very good customer support.

Maybe we're using sub accounts wrong but I think this shouldn't be such a hard thing to implement.

We do have problems with alphanumeric sender ID periodically.

In some cases the documentation is wrong about JDK.

Plivo does not still support MMS and that can be problem is you need MMS.

Customer service is very responsive and professional.

We are very happy with the excellent support we got from Plivo's sales and technical teams.

If you'd like VoIP or SMS, Plivo is a really good option with its competitive pricing and well-documented APIs. It's easy to integrate and the user interface is fairly powerful.

Good logs are always welcome. You can export reports and stats really intuitively.

To compound the frustration, Plivo has the tendency to update the server side of their API without warning or documentation. This has caused our system to break on a few occasions.

Outstanding quality and flexibility, great customer service.

Reliable and cost effective provider for SMS sent via API.

Reports available at the user website console is very limited. Statistics available at the user website console is very limited.

Our company primarily uses the SMS sending functionality of Plivo, and overall, we are very impressed with it.

With their recent focus on customer engagement, I am excited for the opportunities in the future.

Good functionality, great customer support, lacking internationalization.

Great software for sending text messages via Developer APIs.

Nailed the basics and are starting to emerge into awesome.

It's also a bit confusing to navigate. I'm not above learning to use a complex system, it's just that there are some strange things.

Plivo offered same or better quality of service compared to their competitor at a good price. Their customer service is really responsive and helped us resolve our problem and port the phone numbers.

The Api is simple but great, with excellent documentation. It's very easy to connect SIP devices to Plivo and they just work.

Euro

Send SMS, Viber, and WhatsApp messages anywhere in the world. Messente is an SMS marketing platform that’s here to make it easy. 

A best fit for high-volume, highly regulated businesses, our goal is to make sure your revenue-critical messages get delivered, no matter where you’re sending them. With the highest delivery rates in the industry (98% — which beats the industry average by 40%), our customers often trust us with the most important messages in their communication strategy. 

Always transparent pricing and a pay-as-you-go model includes:

Free support - Get help from a real human when you need it. Even if it’s at 3pm on a Saturday

Account management - Scale strategically with the help of a business messaging expert

Advanced fraud protection - Protect your brand (and your customers) from scam and phishing

Advanced analytics - See the performance of your messages at a glance

Easy integration - Use the API or Salesforce integration to connect Messente to your tech stack, or use the included dashboard for free

If SMS is vital to your business growth — and you can’t lose time with slow support — Messente might be a good fit. Get in touch today, and let’s see if your use case is a good fit for our tech. 

LongDescription

Shortcodes

Multi-Channel Marketing

Mass Texting

SMS Messaging

Scheduled Messaging

Communication Management

Campaign Scheduling

2-Way Messaging

Template Management

Campaign Segmentation

Contact Management

Mobile Keywords

Multi-Channel Communication

Message Personalization

Activity Dashboard

SMS Marketing

Reporting & Statistics

Reminders

Customizable Branding

Reporting/Analytics

Campaign Analytics

Campaign Management

Customer Segmentation

Multi-Campaign

Campaign Planning

Multi-Location

Alerts/Notifications

Customizable Templates

Third-Party Integrations

SMS Frequency caps

Web browser (OS agnostic)

Pricing is based on a pay-as-you-go model, meaning you will only pay for the messages that you send. No hidden fees or licenses. You can check the price for each country here: https://messente.com/pricing

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Messente

In Person

Live Online

Webinars

Documentation

Videos

US Dollar

Plivo offers a simple, quick, and scalable way to modernize customer communications. 

Plivo's enterprise-grade communications platform includes a premium carrier network with connectivity in more than 190 countries, an API platform for messaging and voice calls, our visual builder PHLO, and solutions for sales and support teams. The Plivo team brings deep experience in communications and modern software to address the needs of today's businesses — quality, scale, innovation, and agility.


Text-to-Win

Automated Responses

IVR/Voice Recognition

Voice Mail

Call Recording

Call Routing

Mobile Coupons

Audio/Video Conferencing

Mobile Access

Chat Transcript

Real Time Notifications

Caller ID

Chat/Messaging

Multi-Language

Polls/Voting

Call Monitoring

Pricing for voice and SMS is based on voice minutes and SMS amounts, for example: 

VOICE

Regular Phones: 
Outbound Calls – Make calls starting at $0.0120 per minute
Inbound Calls – Receive calls starting at $0.0085 per minute & buy numbers at $0.8 per month

Toll-Free Phones:
Outbound Calls – Make calls starting at $0.0030 per minute
Inbound Calls – Receive calls starting at $0.0210 per minute &  buy numbers at $1 per month

SMS

Regular:
Outbound SMS – Send SMS starting at $0.005 per SMS
Inbound SMS – Receive inbound SMS at Free & buy numbers at $0.8 per month

Short Codes:
Outbound SMS – Send SMS starting at $ 0.0045 per SMS
Inbound SMS – Receive inbound SMS at Free per SMS

(See website for full pricing details)

Messente vs Plivo

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