Omnisend vs Twilio

Omnisend has 438 reviews and a rating of 4.77 / 5 vs Twilio which has 235 reviews and a rating of 4.58 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

Omnisend

Twilio

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.77 / 5 (438)

4.58 / 5 (235)

Ease-of-Use

4.5 / 5

Value for Money

4.5 / 5

Customer Support

4.5 / 5

4.0 / 5

Functionality

4.5 / 5

Last Review Written

January 4, 2021

January 6, 2021

Pros/Cons

Pros
I love this app! I like that it is extremely easy to use and the automation actually works and keeps running!
I love the ease of use with this product as well as the wonderful customer service I receive!

Cons
It's very good overall, but the software is a bit weak when it comes to migration. You will have to manually create/upload all your emails, automations, audiences, photos, templates, forms, etc
The design is very intuitive and easy to use, however the graphic design might be better.

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Pros
Super fast to integrate. Lots of code examples.
Super easy service to set up number. Wether I need to provision a number for texting and voice or fax, Twilio is my favorite phone provider to use.

Cons
It's a little intimidating at first. Lots of setup behind the scenes. However, once it's set up, it's a very solid product!
Debugging the product is a bit time consuming, but it is getting better.

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Pricing

Pricing Range

Product Demo & Screenshots

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Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

FrontRunners

2020

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

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