Everything is completely customizable and there are lots of options to embed on your website while still keeping everything looking great.

The survey is much more engaging and inviting - and it is much easier to use skip logic for the surveys. I love the images and participant view - it makes taking the survey a much better experience.

A nice, well-presented poll is going to get a lot more engagement, so YouEngage really helps with engagement during online events.

Customer support has been on time and excellent. I also like the calm background on the page that makes the quiz the only focus.

Support is outstanding and my questions have been answered immediately. It's obvious that [SENSITIVE CONTENT] and the youengage team care about quality and user experience.

I loved the visualizations of the surveys you can create along with the ease of developing a survey that stands out at unique to participants. It is very easy to use software with a promising roadmap.

YouEngage lets you go beyond boring polls and surveys.

No checkbox forms - mark to complete type of quiz.

YouEngage has introduced a feature to allow you to run polls and surveys during online events, which is really a nice touch.

I like that the product is easy to use, has powerful features and has great support.

Helping me provide interesting potential client engagement on my website. Helping me better understand the needs of potential clients.

I haven't encountered any issues so far. I will update this review should I find a problem in the future.

Definitely give it a try if you hate Typeform as much as I do.

I think the fact I can't embed it on a page makes it hard for me to push it to some of my clients.

I have used one of the polls in a one on one client session and they loved it. I think it is a great addition to my educational toolkit.

Ease of use and sentiment analysis to help interpret qualitative feedback.

When the time is up, I dd not know what to expect next. Then suddenly my survey dissapeard which frightened me at first but then I contacted the customer service who explained it.

Good features, great when integrated with other Zoho Apps such as CRM.

We are excited that it integrates with Zoho CRM. There are many great question types to choose from.

The ease of creating survey was good. Response summary is good.

I like the customization ability of the questions. I also like the admin pages that give great information on responses.

I used to be prepared to see bits of knowledge to help me change my strategies and better objective my crowd. I additionally valued the robotized messages.

Thanks to the colleagues of HR, we enjoy this excellent tool for the valuation of our work.

Zoho is a great tool for customer service businesses.

I loved how easy it was to set  up the survey and customize it for my meeting. The data visualization tools are incredibly helpful.

Some missing features such as ID/Password lookup is missing, which is a special requirement that we have but we did not found in this product.

Templates are good and easy to use. Served the purpose intended in getting customer details.

The robust and easy to use integration that this app has with Zoho CRM and Zoho Campaigns saves me a lot of time avoiding me to export and import information from one to another app.

Particularly inside the end when the review is finished, it goes into a connect to make your own overview and is tastefully disappointing.

Simple interface and easy to use features makes it very unique. Customer support is also very good.

There was a login problem, but it was fixed. Sometimes limited in choice for my specific survey.

I found Zoho survey pretty good value for money and easy to use. I like the integration with Zoho CRM.

Zoho was very easy to use and was easy to share. The capability to export to Excel is great and the software itself offers a lot of great graphics of the data.

My experience is positive with Zoho Survey. I feel it's incredible to encourage the assessments of shoppers and direct to utilize.

Excellent customer service and a very good product.

Ease of use, options to customize with different themes and include important branding items (like company logo!) at no additional cost, unlike some others I've tried.

I have only used it with the free trial and I would say so far so good.

In some instances, such as matrix drop down etc, I felt certain customizations were not possible or were difficult to use.

The best thing about this software is its ease of use.

Great and cost effective alternative to other more expensive survey solutions.

It was very easy to create and use the survey. My client was happy with the way it looked as well.

The output into Google sheets from my matrix survey were a bit confusing at first.

I usually love Zoho's products. Even if I don't like this, I think it is over all user friendly and customer support is always pretty fast.

I liked the features, which are good, user friendly and easy to use.

I was long looking for an alternative, after a competitive provider (with a great ape in its name) bought and up-priced the survey I had used.

The basic subscription package is limited to ten survey questions so this works only if you're developing and sending out short surveys.

Good customer support: Zoho Survey offers good customer support, including a helpful knowledge base and responsive customer service.

We have hard time in following up the campaigns with this tool because it requires a continuous follow up.

We can obtain feedback from our clients through the creation of a simple Zoho Survey, which in turn helps us improve our services.

I like how with Zoho survey you can start with a good looking template and make easy adjustments to make your survey look better and have the questions you're wanting to ask.

US Dollar

youengage is a customer experience platform that helps businesses streamline customer engagement, content marketing and lead generation operations. It enables employees to map customer journeys, interact with customers, manage feedback and generate custom reports.

Professionals can use the application to create quizzes, automate forms and conduct surveys and polls to engage with customers. Additionally, features of youengage include real-time analytics, a drag-and-drop interface, custom branding, data entry, feedback management, custom templates and more.

youengage facilitates integration with Zapier, which users can utilize to connect the platform with third-party applications such as Intercom, HubSpot, Airtable, Google Tag Manager, ActiveCampaign and more. Pricing is available on a monthly or yearly subscription and support is extended via phone, email and other online measures.


LongDescription

Real Time Analytics

Engagement Tracking

Surveys & Feedback

Customizable Reports

Customer Segmentation

Communication Management

NPS Survey Structure

Customizable Fields

Customer Experience Management

Survey/Poll Management

Real Time Data

Event Triggered Actions

Customizable Templates

Customizable Branding

Reporting/Analytics

Widgets

Feedback Management

Drag & Drop

Gamification

Content Creation

Third-Party Integrations

Live Chat

Multi-Channel Campaigns

Content Management

Lead Capture

One-to-One Messaging

File Storage

Real-time Conversations

Live Results Sharing

Polls/Voting

Forms Creation & Design

Data Analysis Tools

Survey Builder

Multi-Channel Distribution

Multi-Channel Data Collection

Customer History

Contact Database

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

youengage

Zoho Survey is a cloud-based 360-degree feedback surveying solution that caters to small, midsize and large organizations. The solution offers templates and a library of questions to create custom surveys. Survey creators can also customize themes to match their branding. It also offers multilingual support.


Human resources professionals can use branching and logic features with follow-up questions in surveys. The solution has real-time reporting that provides employee self and cumulative rating given by various individuals across the organization. The reports can be shared and analyzed for trends by applying filters and other analytics features.


The security features of the solution include video monitoring, controlled entrance, biometric and two-factor authentication, IDS/IPS screening and bullet resistant walls for server locations.


Zoho Survey offers APIs for integration with third-party applications such as MailChimp and Google Sheets. To ensure feedback questionnaires are delivered to respondents, the solution allows users to send them emails or collect responses in offline mode.


Support is offered via phone and email.



Site Intercept Survey

Presentation Tools

Skip Logic

URL Customization

Sentiment Analysis

Data Import/Export

Randomization

Email Distribution

Email Marketing

Statistical Analysis

Question Piping

Question Library

Question Branching

Social Media Integration

Email Reminders

Email Management

Response Validation

Activity Dashboard

Response Quotas

Alerts/Notifications

Reporting & Statistics

Customizable Questions

Reminders

Multiple Question Types

Online Polling

Real Time Reporting

Support Audio/Images/Video

Panel Management

Q&A Management

Mobile Survey

Offline Response Collection

Search/Filter

SSL Security

Conditional Logic

Template Management

Survey Sample Management

Visual Analytics

Multi-Language

Performance Metrics

Free Edition - Create unlimited surveys, 15 questions & 150 responses per Survey.
Standard Edition - Unlimited surveys, questions, and responses. Skip logic, custom branding, collaboration, offline surveys, and advanced reporting.
Premium Edition - Everything in the Standard edition, plus custom domain hosting, trigger emails, and Zoho CRM, Zoho Sheet and Google Sheets integration. 
Enterprise Edition - Everything in the Premium edition, plus Enterprise portals and user management.

youengage vs Zoho Survey

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