All GroupMe Reviews

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User Profile

Daisy

Verified reviewer

Education Management, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

GroupMe Review

PROS

I love that many people can join a conversation on GroupMe. I am able to see the conversation that my colleagues are having to improve or community expectations.

CONS

I dislike that GroupMe notifies the people in the group about everything. If you change your picture, it will notify the group. If you delete a message, it will also notify the group.

Matt

Sports, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

GroupMe for team communication

Group Me has been super smooth. All the parents quickly get use to the functionality and communicate effectively during the season.

PROS

Having every parents picture and name is so much smoother than a group text with random numbers in it.

CONS

The web based app doesn’t always work when adding numbers. Copying and pasting numbers from a list to the app is cumbersome.

Reason for choosing GroupMe

Group Me was more commonly used. Better dialogue between parents.

Reasons for switching to GroupMe

Easier to use

Kerry

Verified reviewer

Financial Services, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Workplace chat

Well it's gonna be a lot easier then having to run back and forth to the office or no need to write it down and have to wait for a response and it is perfect for the work place no waiting for service on messages it's instant and everyone can follow everything like they was standing next to you

PROS

I like how I can report in my area everything and they will not have to worry about what place I'm reporting about also u can group chat with coworkers and yet then with just one certain one also when I report the person is able to comment or like it to let me know that is what information they was needing. Gonna be convenient for when there not around and they need to know very important information won't forget just opem the chat and let them know asap

CONS

Haven't experienced anything I don't like about the app it's very useful

Reema

Individual & Family Services, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed February 2023

GroupMe Is Fine for Individual Use, but Not Business Use

Some good features, but overall not the best solution to group text management and communications.

PROS

GroupMe does have some decent features. It allows you to connect with people using wifi instead of data, and you can include those who don't have the app in chats, and they will still get SMS messages, unlike some other applications that exclude outside users. You can add people based on email or phone number to invite them to chats.

CONS

There is little to no moderation. From a business aspect, we initially used GroupMe to try and unify a work chat for important announcements, communication, etc. However, we quickly found that, without an admin feature, chats would get bogged down, important communications would get lost in the general shuffle, and documents would get missed with the overwhelming amount of messages. There were no pinning feature, no admin moderation options, etc. And there isn't a desktop version to be used in the office setting. Overall I am sure it's a decent app for individuals who are looking for an alternative to a limited texting plan, but not well suited for business uses.

Reasons for switching to GroupMe

We switched from GroupMe to Telegram, as Telegram's software is much more conducive to a workplace environment, and they offer a ton of additional features to help moderate and keep important announcements fresh and pinned in conversations.

Tina

Construction, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed November 2021

GroupMe is a great way to stay connected to field techs and crewmembers.

We were blessed to come across GroupMe for our business. We can update techs and crewmembers while they are onsite without having to call and interrupt what they are doing to get them the needed info. We send it through GroupMe and everyone in the group sees it!

PROS

Ease of use! You literally add a contact, they accept the invite and you are all set to communicate with everyone that is in the group! That simple!

CONS

I don't think there are any features that I don't like about this product. It is very user friendly and works like a dream.

Reason for choosing GroupMe

We chose GroupMe because it was Free to use and allowed us to download to any mobile device!

Caitlyn

Entertainment, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed October 2022

It's okay if you need a communication app in a pinch

My overall experience with this app was, alright at best. I was glad to move up to using another messaging software for my team. I will say this was great in a pinch when we needed to have coordinated messaging during an event. Other than that not that great.

PROS

It works fine if you are strictly using it as a centralized messaging app for a small team.

CONS

It does not do well on all types of phones. There is an issue with bugs, lagging, and crashing. It cannot handle conference voice or the sending of pictures. Also, it is very difficult to get help from support.

Reason for choosing GroupMe

It was suggested by another member of the team.

Damon

Writing and Editing, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

My review of GroupMe

For the most part, I liked it. We used it to collaborate with our team. Send group communication.

PROS

What I enjoyed most about it was being able to collaborate with my team and 1 off message people. You can tag specific people in the group if you are talking directly to someone but within the group. You can also react to others messages.

CONS

GroupMe tends to notify you a lot, but that could go either way. If you don’t like this function, just silence your notifications. I’m not sure if GroupMe still does this, but if you did not reply within a certain period of time or a certain number of messages you got kicked out of the group. If this is still a feature that Brittany has, it might be a good idea to change it.

Reasons for switching to GroupMe

Just wanting to try something new honestly

User Profile

Nick

Verified reviewer

Religious Institutions, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed October 2021

It's gotten us by

It's been good but would love to see more features.

PROS

GroupMe was the most universal app for messaging across different phones. It allowed us to invite all sorts of people and create many different groups. It's easy to set up and add people.

CONS

It doesn't have many features. You can't remove messages, edit very well, and long conversations can make some comments get lost in the shuffle. Although there isn't too many other options that are as universal.

Anonymous

51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

3

Reviewed October 2023

GroupMe Review

GroupMe was fine, I’ve used it in several different employment/group scenarios and it’s been helpful. Personally I prefer Slack, but GM was a fine alternative.

PROS

I appreciated the ability to send and receive real-time updates on work matters right to my smartphone

CONS

I disliked the ability for any of the coworkers to post in our channel. There may have been a setting that wasn’t applied, but my biggest pet level was receiving 74 notifications of employees wishing someone a happy birthday from a work channel.

Anna

Government Relations, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed October 2023

Great communication

PROS

GroupMe is a great source of communication for our workplace.

CONS

Sometimes the individual chats will not work.

Ryan

Financial Services, 1,001-5,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed November 2021

Nothing groundbreaking, but a solid group chat app for anyone to use!

We’ve used GroupMe for years for communication within our team, which fluctuates in size between about 20-30 people. Again, it’s really quite simple to use, almost anyone can learn it, and it’s a great way to push out announcements, events, promotions, etc to the entire team at once. I like that groups can be silenced, so you don’t keep receiving notifications from groups with tons of people in it, but it can still remain in your list of chats so you can check it as much or as little as you’d like.

PROS

What I liked most was that it works well for what it was intended for. Once it’s installed and you have your profile, it is incredibly easy to start a direct or group chat. You can also search for chats, or be invited. It is very simple to use for group or team communication.

CONS

Sometimes inviting people to group chats become a bit of a struggle, mostly when they have never used or installed the app before. For some reason there were times when I’d invite someone via text or other means, and the person would download the app and create a profile, but couldn’t find or join the chat. We always got it figured out, but it just seems like that process should be smoother.

Laura

Education Management, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed February 2022

Easy Contact with Students

I do like that I can use the app or pull it up on the computer for whichever is easier for me. I use it both personally and with my students. Always easy to add or delete people from a chat I start.

PROS

This software allows me to get my students' phone numbers and communicate with all of them without them having my personal phone number. I can keep in touch with all of them without the hassles of differences in phone manufacturers. It also stores photos, so I can go back and get them later.

CONS

Sometimes the notifications turn off without me knowing it and I've missed a few messages that way. Doesn't allow for video chats, so I have to use another app for that.

Justin

Pharmaceuticals, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed November 2022

Best chat app for groups

PROS

Great group messaging app, very nice looking, no bugs or glitches

CONS

Not really anything not sure why more people don’t use this!

Yogi

Hospital & Health Care, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed April 2022

GroupMe - Instant chat with group of people quick and easy

GroupMe is very useful for team members collaboration where we can send messages and announcements to the whole team with an instant message/chat. The team members can also respond and communicate in replying to the group chat.

PROS

Instant chat to the group of people and friends for collaboration are easy to use and can send pictures or videos to the group chat.

CONS

notification that the message/chat is delivered or has been read by the group members can be improved so that we know if one of the member in the group did not read the chat message .

Destin

Entertainment, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed November 2023

Group me, and you and you!

Overall, I would say it’s been somewhat of a pleasant experience, but I will say that if I had the opportunity to use a different system, I would

PROS

I what I like most about GroupMe is it does what it’s supposed to do. It’s simple easy to use and most importantly free.

CONS

What I like least about groupme is sometimes when someone is sending you a message, It takes a really long time to get a notification about it.

Reason for choosing GroupMe

Other coworkers had used it previously at another job

andrea

Hospitality, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

2

FUNCTIONALITY

5

Reviewed February 2022

GroupMe is great for saying something to large groups

Overall, I appreciate the function of being able to rally my entire staff in once chat room on my mobile device. I like that others can chime in and communicate. I overall love the fact that people can "like" a comment in order to show they have read a comment - keeps things accountable.

PROS

I love that I can set up many chats amongst different departments at my workplace. I like that I can identify when someone has read my comment, as they "heart" or "like" my comment. I appreciate the ability to silence the app so that I am not disturbed by chatter in the chats if I do not want to be.

CONS

I do not like how challenging it can be to get people added to chats. In some cases if a phone number was used for a previous chat group the system seems to have issues with allowing them to be re-added to the group. I found the "on boarding" process to be laborious.

Jenna

Education Management, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed May 2023

GroupMe for Me

GroupMe worked great for distance learning and communicating in real time with all staff.

PROS

GroupMe was easy to use and convenient to have the entire staff utilize.

CONS

Notifications would not always clear after viewing them.

Monica

Health, Wellness and Fitness, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed December 2021

GroupMe for a variety of uses

Overall I love it. It’s simple, easy to use and I use it for many things.

PROS

I love that I can use groupme for multiple different purposes and that it’s separate from just simply texting someone. It helps me keep categories separated for work and even budgeting with my spouse.

CONS

Sometimes there are glitches that cause messages not to send but overall it’s been good.

Liz

Financial Services, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2021

Ease of use and convenient

PROS

I really like that Groupme is easy and simple to use and a great way to keep our team in contact with each other. It is a great platform to connect everyone and chat between each other.

CONS

One area that could be improved was adding new people to a group. Also not requiring people to post something in the group before they are removed.

Dania

Online Media, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

5

FUNCTIONALITY

1

Reviewed December 2021

My experience with Group Me

Not very happy, it is a good product, but there are too many bugs and constantly have to reinstall when adding people. This has happened to many of us. Having to reinstall an app to be able tp connect with someone is not a good experience.

PROS

That you are allowed to communicate fast with a group.

CONS

That it is not user friendly very difficult to set up and create or edit groups. It is a real pain.

Reason for choosing GroupMe

Because everyone uses it and we needed something other than email.

Kari

Individual & Family Services, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

Best app for Groupchats!

Overall this is my go to group chat app and the app i recommend for everyone!

PROS

My favorite part about the app, is there anybody can join but if they have an iPhone or an android phone!

CONS

Sometimes signing up and joining a group chat didn’t always go smoothly.

Alice

Cosmetics, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed May 2022

Good for group messages

Good software app for smaller groups

PROS

Our kids school used it to share pictures of what was done in class

CONS

Not having a place to store pictures within the app, can get a little hard not to miss messages when there are lots of people in one group

Corley

Non-Profit Organization Management, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

5

Reviewed August 2022

Great for Group Messaging

I use GroupMe on a daily basis and find it to work great for what I need.

PROS

What Iike the most is how easy it is to message large groups at one time.

CONS

What I like the least is how difficult it is to leave a group once the reason I joined it is over.

User Profile

Jared

Verified reviewer

Renewables & Environment, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed October 2022

GroupMe is a great chat tool to use, especially for mobile sales team

Overall, great experience with GroupMe. Worked for what we were looking to do from a communication standpoint with our sales team

PROS

Real-time notifications is a great feature to use in group chats that are made for sales teams. Helps spark competitive environment

CONS

I'd prefer higher restriction controls for the group chats

Warren

Food & Beverages, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed June 2022

Great free option for teams to communicate

PROS

the best part of groupme was that it was free compared to other team chat apps. However, it didn't have any other features to manage my business like task management, work order tracking, and scheduling

CONS

Customer support was almost non existent which made sense since this was a free app.

Showing 1 - 25 of 50 Reviews