The clinical interface is good. Intuitive to navigate, looks good, nice use of shortcuts and templates for notes, and nice scheduler.

We had tons of rejections and denials for months. Our billers were on the verge of leaving because it was so much of a hassle.

I like the ability to learn as needed with  Kareo university  and ease of use for our team. We love the automated reminders and the ability the send messages with the software.

If there ever is an issue, the support team is always courteous and most eager to help resolve the issue in a timely and seamless fashion.

The tele medicine is the worst department, their support team is slow and arrogant, and there are a lot of technical issues which lead to lost patient appointments and it affects clinical care.

The easy of use and being able to add, adjust, transfer information.

I like the ease of use of Kareo. My favorite part of the billing side of Kareo is the home page.

Turn around time is great and Kareo shows me how I am doing with my patient collection as well.

I love many features in Kareo. I find the real time eligibility and ability to send auto claims electronically with attachments is the most useful to my practice on a daily basis.

The implementation and initial training were very easy. I appreciated having an assigned trainer to help me throughout the process.

It Is user friendly and the Support is awesome.

Billing is absolutely brutal. I strongly recommend talking to your billers first.

Terrible experience with excessive sales pressure for what I thought was a free trial but actually locked me into a year long contract. I should have read the paperwork more closely.

Kareo is fairly easy to navigate even for a low tech person. The customer support team is absolutely amazing, they are always patient and extra helpful.

This is a truly terrible billing software with poor customer service. I strongly advise talking with your billers before going down this road.

Integrates seamlessly with the EHR documentation system I use. Electronic billing with submission of clean claims 99.99% of the time.

The program is easy to use, cost effective and the support is great.

We are new users to Kareo,but the program has been easy to set up and use. We integrated our Practice.

I have had patients complain that the appointment reminder calls were not easily understood and did not give specific information about the doctor for the appointment.

The calendar is very poor and does not interface with well with the rest of the EHR.

I've had a few rejected and denied claims, but I've been unable to figure out why, other than it's a possible glitch in the Kareo system.

Kareo has been an improvement from our previous software. I appreciate that the cost each month has been predictable and fair.

The benefit to this billing software is that it is very functional and we are able to track every claim with ease.

Overall experience with Kareo is positive. Our sales rep is proactive and is always available to help address our concerns.

One of the providers at the practice was charged incorrectly due to being listed under incorrect provider Type and kareo states that its not their fault, they cant credit money back.

Very user friendly- 10 stars. I would recommend kareo to anyone looking for an awesome software.

Disappointed, will be switching as soon as my contract is up (or sooner if I am losing patients).

If there is a problem with an ICD 10 code I have used, Kareo will let me know before I make my final approval to send the claim.

Very good for Billing and System interface with insurance companies. Customer support very good.

Kareo will say they are fixing issues or updating functionality, but the fixes are generally meaningless and the updates are mostly ineffectual. Customer support is also terrible.

It is a mature and stable product for secure text messaging. It could be even more powerful with a little more work.

A great HIPAA secure app. Very basic of the basic for communication.

The integration with other facilities is difficult to maneuver.

Rapid communication throughout an entire hospital system using Tigerconnect as a secure messaging system has improved the efficiency and patient safety at our institution.

It's the perfect way to communicate and share info within the medical field. It makes communicating with others so easy while still abiding by the HIPAA rules.

Very good mobile apps that are easy to use and intuitive.

Whenever i want to see what texts I have I need to relog back in. I guess it's for security and I get that it's for a reason but it's a pain.

Secure, easy to use, easy login, with excellent secure functionality including audio, video, and picture messaging. Helpful as secure messaging is critical in the hospital environment.

Or if a patient needs an authorization I'll get a text from the secretarial staff letting me know about it.

It has literally changed so much of how we communicate important patient information, scheduling, agency updates and coordination.

Effective way to consult with other health care providers.

I like that it is secure and HIPAA compliant. I like the ease of adding members to the team as well as deleting them when necessary.

Ease of use, great platform, ability to save photos on the app but not the phone.

Overall, TigerConnect, is an amazing product and I am thankful for our system's investment in it.

Impossible to be removed from system lists, which are occasionally accidentally used to send a message to the incorrect person.

When our caregivers can report on site and update the Care plans at the same time it makes for all-round better services for our patient's while easing the load on our therapist and nurses.

The software is easy to use, secure, and HIPAA compliant. It has led to more efficient communication and a smoother patient care experience.

Customer service has always been responsive and knowledgeable and has always fixed any issue we were having or answered any questions we had in a matter of minutes.

With communicating using a lot of medical terminology,  the auto-correct can be frustrating.

This program has been a great addition to our office. We work in home care and have several staff out in the field seeing patients in their homes.

The TigerConnect product offers an easy to use secured text messaging product. User training required is minimal.

It is easy to use, HIPAA compliant, Minimal to NO downtime. Their customer support team is one of the best I have ever dealt with.

When hospitals issue us a phone, we cannot download this app on it because it is connected to our Apple ID. However, this may be more of an administrative problem than the fault of the software.

US Dollar

Looking to harness the full power of the Tebra platform? Our practice success platform includes a certified electronic health record solution built to empower today’s providers with robust clinical charting, streamlined documentation, telehealth, & more. 

Already have an EHR? That works too. Tebra integrates seamlessly with third-party products, meaning any practice can leverage our solutions.

Tebra is the leading practice automation solution for independent practices.

LongDescription

Treatment Planning

Patient Records Management

Surveys & Feedback

Faculty/Staff Management

Electronic Payments

Invoice History

Patient Engagement

Payment Processing

Practice Management

Mobile Alerts

Online Forms

Customizable Reports

Document Storage

HIPAA Compliant

SMS Messaging

Exercise Library

Before & After Pictures

Confirmation/Reminders

On Call Scheduling

Virtual Waiting Room

For Chiropractors

Communication Management

Patient Intake

Recurring Appointments

Scheduled/Automated Reports

No-Show Tracking

Clinical Notes

Calendar Management

Patient Flow Management

Multi-Physician

Scheduling

Data Import/Export

Vaccine Management

Assessment Management

Multi-Location

One-to-One Messaging

Self Service Portal

Code & Charge Entry

EMR/EHR

Dunning Management

Claims Scrubbing

E-Prescribing

Single Provider Practice

Outcome Assessment Tools

Insurance Management

Initial Assessments

Activity Dashboard

Alerts/Notifications

Medical Billing

Physician Scheduling

Remote Treatment Planning

Physician Management

Billing & Invoicing

Progress Notes

For Mental/Behavioral Health

Patient Management

Compliance Tracking

Reporting/Analytics

For Physical Therapy

SOAP notes

Claims Management

Customizable Dashboard

Customizable Forms

Appointment Management

Video Conferencing

Drag & Drop

Healthcare Compliance

Patient Scheduling

Patient Portal

Appointment Scheduling

Multi-Provider Practice

Task Management

Live Chat

Document Management

Insurance Eligibility Verification

For Medical Purposes

Remittance Advice

Prescription Renewal

Onsite Registration

Self Check-In/Check-Out

Intake Management

Formulary Management

Charting

Decision Support

Coding Assistance

Admissions Management

Messaging

SMS Reminders

Contact Database

Please contact Tebra for full pricing details.

Email/Help Desk

Knowledge Base

Phone Support

Self-Employed

2-10

11-50

51-200

201-500

Tebra

Live Online

Documentation

Videos

TigerConnect is a HIPAA-compliant care collaboration and patient engagement solution which helps healthcare organizations streamline communication across patients, providers, and ambulatory facilities. TigerConnect enables medical professionals to conduct consultations with case managers, specialists, staff members, and patients via video, voice, or text. It helps clinicians set up remote check-ins for patients, converse with family members, and conduct one-on-one or group video consultations with team members.

TigerConnect Patient Engagement sends text reminders about care follow-up or appointments and lets patients quickly communicate, ask questions, and send relevant attachments to healthcare professionals via securely encrypted SMS messages. Patients can request virtual care visits via video, voice, and text as needed through a digital front door.

TigerConnect enables organizations to schedule role-specific assignments, create employee shift calendars, utilize a search functionality to retrieve staff information from the directory, and synchronize shift data with embedded or third-party scheduling systems. 

Using TigerConnect, care teams can communicate with colleagues in real-time and coordinate with other departments about patient transfers, medical reconciliation, and consultations. Physicians can hold discussions on forums, create messaging groups, and attach media files or documents from Google Drive, Box, or other similar file storage platforms. Nurses can quickly send surgical images, communicate patient's status, coordinate shift changes and request medication according to requirements.

TigerConnect offers mobile applications for Android and iOS devices, which helps professionals broadcast messages, access patient lists, receive push notifications and more. Pricing is available on request and support is extended via documentation, live chat, FAQs, phone, email and other online measures.



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