Qualifacts Insync vs thera-LINK
Qualifacts Insync has 371 reviews and a rating of 4.54 / 5 stars vs thera-LINK which has 32 reviews and a rating of 4.72 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Pros
- The dashboard, shortcuts and reporting are some of our best features in InSync. We also like that the system is customizable and we have been able to enhance some of our documentation.
- Being able to tailor it to our patient population with integration of review of systems, quick check-boxes and so many scales has streamlined our documentation and improved efficiency.
Cons
- Reminder later to just say “dont forget your appt etc” Not to Confirm appt. And When Pt completes CANCEL need to know when they cancel- date time -for Broken Appt Fee when Cancel <24 hrs.
- Actually, very little can be completed in this application in bulk, which is very frustrating and time consuming. Moreover, you cannot download a clients entire chart at once.
Pros
- Thera-LINK has improved significantly over the last 2 years, offering more features and a greater ease of use for myself and my clients.
- I LOVE the virtual waiting room and music, as well as the ability to require payment prior to session. I appreciate the responsive, effective, and professional assistance and technical support.
Cons
- Occasional technical problems occur, which may be related to internet service rather than thera-LINK.
- That having been said I was also a bit disappointed that the service doesn't allow clients to pay for a SMS-based monthly therapy subscription.
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