It's great to be able to have my clients just jump into the video chat we scheduled, rather than asking what platform they use (Skype, ZOOM, etc.) and coordinating around their requirements.

Vectera is so easy to use and config it is amazing. The fact that you can run it under your own custom domain makes it even better.

I must also highlight the great technical support service that are very receptive to solve doubts and take very into consideration the ideas of improvement of the application of their clients.

Setting up a virtual meeting is so easy, definitely with the integrated scheduler. I love the cobrowsing feature, it's so easy to work work in a page together.

Syncing of things keyed in can be slow, probably due to free trial when everyone is using it, thus causing a lag in syncing of things keyed and drawn. The lack of shapes to draw.

The ability to have perpetual rooms to use with clients is great too, you can upload files, use whiteboards etc and they are there ready for the next call with them.

It has made a huge difference in my business before covid, now that everything is remote, it's a blessing to have.

The audio and video quality is very good and ease of use too. Added benefit is their scheduling tool which links to your calendars like Calendly and Birdseed do.

Besides the great customer service, it's VERY easy for clients to access the meeting room. Cobrowse is amazing for training and tech support.

Probably, it is the most helpful service which combines the best price and the best quality. Indispensable for any exam coaches, language tutors and experienced teachers working online.

The integrated booking, billing and meetings is incredibility easy to use. My clients enjoy the platform, since there are nothing to install.

FAST, EASY, SECURE Point-to-Point, FEATURE-RICH: Perfect.

The company is quite new but I am confident they will continue to improve this valuable product into real challengers for Zoom and Hangouts, and sorry to say, one of my favorite tools, Calendly.

I have not tried out all the options and functions yet, but it is so  professional, so perfect, so splendid that I cannot express the overwhelming happiness I feel. Everything is working flawlessly.

Besides ease of use and cost, they are very responsive with communication.

I have had a good experience with MEND and would recommend to anyone.

I like the ease of use on my end and for the patient. The quick fill documents are great and the link for the call is very user friendly.

It's comforting to have this connection to your health care team.

It does not work well if the app is interrupted by an incoming call, you will have to log in and out. The voice function normally drops after being interrupted.

Mend tech team wonderful at making changes as we request them and finding solutions for alternate workflows. Great implementation process.

I feel it has been fairly intuitive with great icon for clarity and navigation. Mend IT support has been quite helpful as well during a virtual call with a patient.

Consistent bugs when trying to schedule someone or issues with the service sending the client the wrong code or wrong date for apt.

Connections are often poor, frequently cuts out, sometimes have an echo.

It is easy to use after practicing for a while. Technical help is always available and very helpful.

Great easy to use telehealth platform that is snappy and quick. Lots of features for professionals to help with patients and connecting.

There is too much valuable clinic time wasted in trying to troubleshoot Mend's technical problems.

Great product but not scalable without integration.

Ease of use and navigation to help make virtual patient visits simple and easier to integrate into daily schedule.

The ease of scheduling and the navigation it very user friendly.

My overall experience was satisfactory with guaranteed ease of a work day regarding this matter. ALL IN ALL its a VERY GOOD software.

Mend is very easy to use and it has an amazing customer service.

Because I save so much time with Mend, I have more time to call my patients, see more patients, and process them faster. At the end of the day, medicine is a business, so time is money.

I have an app on my phone so I can connect to my health care provider anytime I need to. I can also use the app to talk to my therapist, which has made a huge impact on my mental health too.

I like what Mend is set up to accomplish and the functions it's set out to perform. Interesting features and ease of use.

I like that it has a secure login and it is fairly easy to access on your phone.

User friendly, revenue growth and better results because of reduced absences to consultations.

Love it! easy to use and has great useful features that make my job easier.

Overall, I have had a very positive experience with this app. It's easy to use and great to have so I highly recommend it to anyone.

Mend is easy to use and has great features to troubleshoot connection issues for therapists providing teletherapy sessions.

I guess the only weakness would be that you can't follow the patient into their home and their life.

It has been a great solution during this COVID-19 pandemic to allow providers to continue serving the community and taking care of people who are in need.

The best thing with this system is the ease of logging in for the patients.

I don't think theirs anything bad I can say about this product.

It's been Very well once we get the bugs worked out. If you work with it everyday its pretty easily and fun.

It also allows for easy billing. It allows clients/therapist to connect via cell phone, tablets, lap/desktops.

Now I can actually do more of what matters; help my patients... and help the business. The Mend customer service team is amazing.

It has been a good experience. The team is open to engaging in discussion, and working for best solutions.

I enjoy using the mend application and find it very user friendly and have had a positive experience with my therapist.

Mend is fairly easy to navigate and the their help support is really responsive.

As well during this interaction it is very hard to tell what is a block or what is an actual appt.

My providers are very frustrated and I am quite frankly tired of hearing about it. Please, I beg you look into upgrading your servers, software, or whatever you think would fix this issue.

US Dollar

Vectera is a meeting management solution, which helps businesses streamline processes related to appointment scheduling, video conferencing, communication management and more. The platform enables organizations to create encrypted video rooms for clients, facilitating interaction tracking, document sharing and recording.


Vectera comes with white-label capabilities, which allow enterprises to personalize the interface using a custom logo, colors and themes to establish brand identity. Features of the solution include annotations, notes and contact synchronization, co-browsing, whiteboarding, video recording, conversation recording and more. Additionally, users can utilize screen-sharing functionality to discuss presentations/contracts, give demos and take notes for reference.


Vectera supports integration with various third-party applications such as G Suite, Microsoft Office 365, Dropbox, Google Drive, iCloud and more. It is available on monthly subscriptions and support is extended via email, FAQs, documentation and other online measures.



LongDescription

Commenting/Notes

Whiteboard

Live Video Interview

Meeting Management

Real Time Screen Sharing

Payment Processing

Two-Way Audio & Video

Presentation Tools

On-Demand Webcasting

Real-time Scheduling

Electronic Assignments & Tests

Document Storage

HIPAA Compliant

Session Recording

Video Chat

Interactive Whiteboard

Task Scheduling

Real Time Editing

Group Scheduling

Confirmation/Reminders

Virtual Waiting Room

Communication Management

Brainstorming

Call Recording

Class Scheduling

Screen Recording

Calendar Management

Agenda Management

Collaboration Tools

Content Library

Presentation Streaming

Private Chat

Scheduling

File Transfer

Action Item Tracking

One-to-One Messaging

Recording

HD Audio/Video

Screen Sharing

Mobile Access

Meeting Room Booking

Brand Management

Meeting Preparation Tools

Discussions/Forums

Online Classes

Business Coaching

Client Portal

Host Controls

Desktop/Browser Sharing

Internal Meetings

Lesson Notes

File Sharing

Alerts/Notifications

Online Booking

Automated Scheduling

Real-Time Chat

Virtual Classroom

Calendar Sync

Remote Treatment Planning

Presenter Control Management

Event Calendar

Time Zone Tracking

Two Way Audio & Video

Customizable Branding

Conferencing

Remote Access/Control

Video Conferencing

Remote Support

Third-Party Integrations

Microsoft Outlook Integration

Appointment Scheduling

Multi-Participant Screen Sharing

Live Chat

For Medical Purposes

Availability Management

For Sales Teams/Organizations

Reporting/Analytics

Web browser (OS agnostic)

Annual subscription starts at $8.99 per host per month
Monthly subscription starts at $9.99 per host per month

Email/Help Desk

FAQs/Forum

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Vectera

In Person

Live Online

Webinars

Documentation

Videos

Launch your Behavioral Health Telemedicine program today.

Mend is the #1 cloud-based CCBHC / CMHC communication solution that enables patients and providers to connect and share files, messages, assessments, photos and data.

Users and providers can use video conferencing and live chat tools on desktop or mobile devices. The solution makes use of HIPAA-compliant messaging, video conferencing, and file sharing. Users can share information with patients or within the organization using a drag-and-drop interface to upload files and invite patients to chat using email links.

Mend can also be used to collect health information from patients like consent forms, medical histories, scanned images of identification, case management documentation, and more. The solution can be integrated with other software and services including electronic medical record platforms, practice management solutions, pharmacy management software, lab information providers, insurance providers and more.



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