GiveSmart vs SaffireTix

RATING:

4.5

(207)

GiveSmart has 207 reviews and a rating of 4.51 / 5 stars vs SaffireTix which has 62 reviews and a rating of 4.76 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (207)
4.8 (62)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
April 8, 2024
February 27, 2023
Pros/Cons
  • Pros

  • The second best feature are the sponsor ads. We like how they are not only on the homepage but integrated through the software.
  • I love how user friendly it is. It is professional looking and I love that I can manage from my phone.
  • Cons

  • There is often fear of losing donations during that down time, but their staff is always more than willing to make things right.
  • Seems to be missing some basic options for customizing.
Read all user reviews
  • Pros

  • The system is easy to use and easy to integrate with our website. As a facility that holds events, it was easy to setup new users allowing them to sell tickets for their events through our website.
  • Each of those events has multiple ticketed events with a variety of ticketing options. This system is the most versatile and cost effective program we have found.
  • Cons

  • The calendar feature for events is extremely difficult to use when inserting a lot of dates. It takes 12-14 clicks per individual date.
  • Issuing refunds to customers is something that no one wants to do.
Read all user reviews
Pricing Range
$
$
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$
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FrontRunners

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FrontRunners

2022

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos