Ratings & Reviews

Overall Rating

4.47 / 5 (86)

4.82 / 5 (307)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

5.0 / 5

Customer Support

4.5 / 5

5.0 / 5

Functionality

4.0 / 5

4.5 / 5

Last Reviewed

April 1, 2020

June 18, 2020

Pros/Cons

  • Pros

  • Having used this 3 years now, I appreciate being able to access previous years' info and descriptions. The reporting functionality is fantastic and I love being able to see results in real time.

  • I like the fact that it is very user-friendly. There are various webinars that are helpful, videos that are always accessible, and the GiveSmart helper is very nice.

  • Cons

  • Some things are very customizable, and some things are not. It would be beneficial to have more flexibility and less rigidity on parts of the website design, automated forms/responses, etc.

  • I cannot think of anything to improve this software. It was perfect for our event - simple to use and very geared toward serving a volunteer-based event!

  • Pros

  • Ease of use, full features, great customer service.

  • Features, Performance and Support were all Excellent.

  • Cons

  • Because the software is so rich in features and versatile, it takes a bit of patience to determine what aspects of the features we were using and which didn't apply to our specific needs.

  • If you group items the spreadsheets can get a little wacky. Easy to fix but you do have to fix it.

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots