Peek PRO Tour Operator Software vs Tourwriter

RATING:

4.75

(708)

Peek PRO Tour Operator Software has 708 reviews and a rating of 4.75 / 5 stars vs Tourwriter which has 33 reviews and a rating of 4.45 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.75 / 5 (708)
4.45 / 5 (33)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
February 27, 2023
February 16, 2023
Pros/Cons
  • Pros

  • Simple, easy to use, great team backing you up as an extension of your own organization.
  • For small businesses or businesses just starting out the fact that there is no cost to the business is awesome. The small Peek fee is passed on to the customer.
  • Cons

  • The learning curve at first can be a little frustrating, but I think that is to be expected with any new software.
  • The setup was layed out crazy no one could really understand it it would also take up too much time trying to figure it out.
  • Pros

  • Amazing software that makes you saving times and customizing trips.
  • Is easy to use due our company needs to have very good explain our products.
  • Cons

  • The product knowledge of the implementation team is terrible. It has taken us over 12 months to try and get the implementation complete and we were always timely in getting our tasks completed.
Pricing Range
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FrontRunners

2022

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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