Simple, easy to use, great team backing you up as an extension of your own organization.

For small businesses or businesses just starting out the fact that there is no cost to the business is awesome. The small Peek fee is passed on to the customer.

The learning curve at first can be a little frustrating, but I think that is to be expected with any new software.

Great fit for our small rental & shuttle operation. Huge time-saver, very happy.

This has been a terrible experience. If you want to get paid for your reservations or damage deposits timely, I recommend avoiding Peek at all cost.

The onboarding team was amazing. Knowledgeable, efficient and very patient.

Advanced pricing and availability rules. Potential to integrate with other marketing software.

Customer service is wonderful, the software is very user friendly easy.

We appreciate the ease of a cloud based payment system, as well as the easy to navigate interface.

Integrated waivers, able to use app when out of cell range, great booking features, awesome analytics.

This software does everything and it is easy to use. Easy to set up and excellent customer service.

Being able to customize Peek PRO to the business' needs was to me, the best part about this product.

For the money, it is an incredible booking service that I would recommend to all of my friends.

Its easy to use, I get my scheduled lessons in peek, it's reliable to give notices, all the information is in each schedule and it is nice to have everything automated.

The customer support was excellent. They met all my needs for what I needed.

Setting it up was super easy. The level of customization from email templates to booking flow is really impressive.

We really like the simplicity for setting up new products. And appreciate the software updates that continually improve the booking software.

Sales team was extremely helpful and honest, giving me an excellent overview of the capabilities of the software.

The setup was layed out crazy no one could really understand it it would also take up too much time trying to figure it out.

Peek is allowing us to automate so much of our process & streamline online booking. We are very excited for the revenue growth.

Super easy to use and easily integrated into my current organizational platform.

They have options of how to set up different types of operations, so it's good to have someone to work with.

Overall great software with some room for improvement.

Our overall experience with this product was a frustrating one. Initial set up was done quickly but we were not guided on how to continue.

I still am learning but it is way better than the square appointments app that I was using. It was worth the cost for me.

The system is simple to use and easy to learn. When necessary, customer support has been excellent.

In some situations this created a problem because the customers account would have $250 in held funds until the original $100 was returned. We found a work around, but it wasn't ideal.

Possibly fraudulent - definitely misrepresenting their service and product.

Once I started going into the system, I became more familiar with the features and appreciated how easy and user friendly the system is for me.

Again, the customer support, ease of scheduling for our customers, ease of check in are all great.

Great Customer Service and Easy User Interface.

I really love so many things about the software. I love how easy it is to make a reservation, to check rosters, financial reports, invoicing, automated email follow ups, etc.

This allows us to decide which solution is best for our company. They have great people working for them who really take the time to listen and explain and never seem to tire of our many questions.

Itineraries and vouchers are created while you are costing an itinerary. Group costing (saves you a lot of time).

Excellent Software for small to mid size tour companies.

Hard to set up, but extremely customizable. Saves time, prevents mistakes.

After a pretty steep learning curve for setting up our 100 or so vendors with what seems like countless options, all is going really well.

The implementation was wonderful. Alison is the most professional, courteous and thorough implementer and Account Manager ever.

The software if fantastic, versatile and very easy to use. I have to say the production of itineraries, reports, quotes, and pricing documents are very professional looking and efficiently produced.

Amazing software that makes you saving times and customizing trips.

With Tourwriter you will be able to present you tour products in a nice and professional way which your customers will love. Tourwriter has a great customer service.

Don't make the same mistake we did and cut your loses before you even start.

The ease of use, the cooperation during implementation, their ability to recreate my wishes to a perfect itinerary that works with the industry quirks specific to my market.

Great and attentive Customer Service. The webinars and videos for explaining features are helpful.

Overall, there are very few things we dislike/like the least about the software. Our biggest problem was the delay of the markup to gross feature.

I have been frustrated with Tourwriter from the moment I transferred the initial payment.

The problem stems from an itinerary template we signed up for as one of their standard available simply did not work.

We dont use the accounting function, but everything else works brilliantly and customer service is excellent.

Is easy to use due our company needs to have very good explain our products.

I cant believe i'm still trying to deal with them but once you've invested as much time and personal hours as we have its hard to go back.

The product knowledge of the implementation team is terrible. It has taken us over 12 months to try and get the implementation complete and we were always timely in getting our tasks completed.

This is fantastic software for travel companies. I just love few features which not only saves time but are very handy in day to day operations.

TourWriter is a wonderful software for travel agencies. It has changed the way we do our job helping us saving time and being more efficient.

Support at Tourwriter has always been fast and productive, helping to adjust it it suit our changing needs which is essential in business. Great system, great staff.

There are numerous things we like about the software, but some of the major items. Ease of itinerary building.

This has been a huge help to our business. It saves time and money and ensures we can provide our clients with quick, thorough itineraries and travel quotes.

Drag and drop itinerary creation, publishing proposal documents, booking supplier services, generating financial documents, its all automated.

US Dollar

Peek Pro is a cloud-based solution for tour and activity operators of all sizes.


The software helps activity operators by providing their websites with an online booking management engine and centrally manages online, offline and third-party reservations.


The software also allows users to create customized reports, track website analytics, manage referral channels and more.


Peek Pro allows for walk-ins, up-selling or cross-selling products and add-ons. Seats and equipment are allocated automatically at the time of booking. The software also provides real-time syncing, which helps users manage overbooking and cancellations.


Peek Pro users receive automatic reminders and follow-up emails. Users can also use the review collection tool to capture details of tours.



LongDescription

Employee Management

Electronic Payments

Payment Processing

Customizable Reports

SEO Management

SMS Messaging

Client Database

Group Scheduling

Reservations Management

Credit Card Processing

Calendar/Reminder System

Invoice Management

Customer Database

Resource Management

Calendar Management

Customizable Fields

Activity Management

Data Import/Export

Promotions Management

Customer Support

Multi-Location

Booking Notes

Conversion Rate Optimization

Multi-Currency

Rate Management

Mobile Access

Online Payments

Channel Management

Vendor Management

Third Party Booking

Event Scheduling

Social Media Integration

Pricing Management

Real-Time Updates

Website Integration

Alerts/Notifications

Online Booking

Waiver Management

Package Creation

Reminders

Group Reservations

Automated Scheduling

Calendar Sync

Conversion Tracking

Website Management

Central Reservation System

Activities Booking

GDS/OTA Integration

Reporting/Analytics

Quotes/Estimates

Third-Party Integrations

Confirmation/Reminders

Access Controls/Permissions

Communication Management

Scheduling

Availability Indicator

Booking Management

Email Marketing

Client Portal

Email Reminders

Activity Dashboard

Reporting & Statistics

Availability Management

Customizable Templates

Billing & Invoicing

Event Calendar

Discount Management

Ratings/Reviews

Contact Database

Client Management

Customer History

Inventory Management

Web browser (OS agnostic)

Most popular plan: FREE for you to use, just pay the CC processing fee of 2.3% + $.30

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Peek Pro

In Person

Live Online

Webinars

Documentation

Videos

Tourwriter enables travel specialists and destination marketing professionals to craft chic, cutting-edge itineraries that stand out from the competition. We are an end-to-end tour operator software solution designed by tour operators, for tour operators. 

From planning to experiencing and everything in between; Tourwriter ensures the relationship between you and your travellers is seamless, every step of the way.

*Tourwriter generates stunning, contemporary itinerary proposals at the press of a button.

*Mobile responsive, a printable PDF, rich with information and simple to navigate...and it only takes minutes to build.

*An itinerary builder designed to give you the freedom to craft memorable journeys effortlessly. Helpful colour coding gives you an at-a-glance view of your booking statuses.

*Clean and agile pricing functionality that makes costing your itineraries refreshingly simple without compromising on the detail.

*Send booking requests and receive confirmations from your suppliers automatically.

*A supplier library that has been designed to give you complete control over it all; from images and descriptions to rate periods and everything in between.

*Embed itineraries on your website - use our free plugin to seamlessly display example itineraries on your WordPress website.

*Built in CRM and agency commission management tools

User Management

Status Tracking

Multi-Day Booking

Price/Margin Management

Sales Pipeline Management

Policy Management

Itinerary Creation

Self Service Portal

Content Management

Real Time Data

Dynamic Content

Travel Management

Customizable Branding

Commission Management

Supplier Management

Search/Filter

To cater to your travel software business needs, Tourwriter offers 2 Pricing Plans: Premium & Expert.

Peek Pro vs Tourwriter

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