Receiving daily summary everyday when no booking... but they working on it.

My initial query was answered promptly and I was given a personal demo. Implementation was easy and Carl was super helpful and responsive throughout the process.

Great ticketing system with unrivalled support.

On top of that, [sensitive content hidden. And the team behind it are always very responsive to queries, and offer great advice on how to improve and streamline its use.

It can be hard to get your head around as one or two bits aren't overly intuitive.

Great customer support even by phone. Turned out less expensive for me as well.

I find their customer service skills outstanding as they walk you through everything. I can check my traffic but also repeat customers which helps me build my brand.

Ease of use, Clean simple design, user friendly.

User friendly, developed regularly, great customer service.

We abolished paper records, paper vouchers and fuel miles from having to deliver hard copy vouchers.

First and foremost, the TicketingHub customer service team is superb - always available to help and the motto: no question is too dumb.

The value for money on this platform is outstanding, especially when you consider the flexibility of the platform and the neat integration within a website.

Amazing ticketselling software with a great company behind it.

The system is growing also in the right places with a growing api base for connecting to major OTA's.

I run a free walking tours, and they help me getting booking online, through our website.

Extremely happy and impressed with the system and support team.

The customer service is excellent; straight forward, personal and friendly.

It is a huge relief to be with TicketingHub. We are really thrilled after having been with a system that was difficult to use for too long.

This system is uncomplicated, logical and intelligent. It solves multiple issues for a Tourism based Transport company like ours.

Exceptional, customer service is the better than you would expect, from getting started and setup fast to general random questions about functionality at 9pm on a Saturday night the team reply fast.

We have used Ticketinghub for a number of years because their system fits perfectly with our needs for selling tickets globally; at a very fair price point.

Great, flexible with great support from the team.

I have been using Ticketing Hub since they approached me with a great package. I loved the way customers were given an easy to use the system that didn't take them away from my website.

We are integrated with Viator so we have live availability and are on sale to the masses. We can add all types of resellers easily so we can extend our marketing reach without difficulty.

Any suggestions for improvements have been generally actioned so no present cons.

The system is very flexible, and the team helped me with some customization so it fits exactly my need.

The strength of this company is the fantastic support it provides for its clients. This is both at the set-up stage, and also after implementation has started.

However, keep in mind that they make money from sales they deliver, so it is in their interest to bring you more sales.

Xola has eased our registrations considerably; we still have problems discounting events but that might be user error.

First thing I like is the willingness to listen to the customers for new changes and ideas. That makes both of us better.

Their program integrates seemlesly with our website, making it easier for customers to complete their bookings. The customer support is great, they are very responsive and helpful.

The onsite booking is aesthetic and easy for our customers, and the back end is incredibly user friendly for my staff to use, and chock-full of useful resources.

Also the recent price increases to pay for all of the functionality that you might not use is very expensive.

Sadly, business is still in its beginning stage so there is not a lot of interaction iv'e had with this software.

I can't think of anything at this time. There have been a few time's that I have had issues with clicking the wrong thing accidentally.

Canʻt say enough good things about our experience with Xola. We have been with them almost from the beginning and they have grown and adapted to meet our needs perfectly.

Unable to quickly block of certain tours at specific times.

Tech support is great and helpful. Setting up is easy and the training videos are great.

My overall experience with Xola has been great. Also the customer support is awesome.

We like the simplicity and ease of use of xola.

We have been using this software for 4 years and love it. We are continually contacted by other systems, but this is by far our favorite.

Xola is great for tour and activity management.

Speed of money flow and updated accounting is a breeze. The ability to adjust hops with minimal key strokes and everything automatically adjusts to our website is a life saver.

Easy to understand and a breeze to navigate through. One of the strongest points is how easy it is to train your staff on.

When I have questions, the support team is amazing. They not only teach you how to fix your problem, they assist with simple instructions and a kind hand.

Moreover, their customer service is phenomenal - very quick, responsive, and helpful.

US Dollar

TicketingHub is an online ticketing platform designed to help can entertainment,  travel and tourism and transport businesses manage any type of venue from a small comedy show to the London Eye. 

The platform enables organizations to sell tickets under their own brand using our API, embedded widgets, hosted checkout or iPhone application.


LongDescription

Support Ticket Management

Real Time Analytics

Season Tickets

Employee Management

Customer Data Management

Barcode/Ticket Scanning

Attendance Management

Mobile Ticketing

Kiosk Ticketing

Calendar Management

Onsite Ticketing

Data Import/Export

Promotions Management

Online Ticketing

Email Marketing

Mobile Access

Sales Reports

Concessions Management

Event Scheduling

Event Ticketing

Email Reminders

Activity Dashboard

Reporting & Statistics

Event Calendar

Website Management

Discount Management

Real Time Reporting

Ticket Reservations

Reporting/Analytics

Print-at-Home

Visitor Registration

Point of Sale (POS)

Third-Party Integrations

Electronic Payments

Confirmation/Reminders

Online Registration

Wait List Management

Communication Management

Booking Management

Online Payments

Marketing Automation

Real-Time Updates

Alerts/Notifications

Attendee Management

Customizable Branding

Social Promotion

User Management

Multi-Day Booking

Payment Processing

Access Controls/Permissions

Reservations Management

Credit Card Processing

Invoice Management

Resource Management

Multi-Currency

Channel Management

Pricing Management

Website Integration

Online Booking

Waiver Management

Reminders

Multi-Language

Activities Booking

GDS/OTA Integration

Quotes/Estimates

Inventory Management

Search/Filter

SMS Messaging

Event Tracking

Customer Database

Customer Support

Email Templates

Multi-Location

Booking Notes

Rate Management

Group Reservations

Availability Management

Customizable Templates

Calendar Sync

Appointment Management

Customer History

Central Reservation System

TicketingHub charge commission of between 3% of ticket value depending on ticket price and volume.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

TicketingHub

In Person

Live Online

Webinars

Documentation

Xola is a cloud-based booking solution that allows activity and tour companies to manage bookings from a variety of different sources including via the phone, websites or in person. The solution provides a mobile interface and can be accessed on smartphones, tablets, laptops and desktops. Xola offers cloud stoarge of all data which ensures that multiple users can login from anywhere and make edits in real time.


Xola supports phone and in-person bookings by providing integrations such as cash drawers, swipe and pay, receipt printer hardware and point of sale tools. The system offers credit card processing, which allows tour operators to accept online payments from their customers. Users can manage calendars and schedules for every outing. Activity managers can include blackout days in their calendar for holiday closings.


Xola offers other features including resource management, resource sharing, guide management, custom questionnaires, roster management and business intelligence. The solution also captures signatures whenever users modify any document. Xola offers APIs for integration with other third-party applications.



TicketingHub vs Xola

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