OTRAMS vs WeTravel
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.8 / 5
4.7 / 5
Value for Money
4.4 / 5
4.8 / 5
Customer Support
4.9 / 5
4.8 / 5
Functionality
4.4 / 5
4.6 / 5
Last Review Written
November 5, 2019
September 11, 2024
Pros/Cons
Pros
- This rapid & sustained growth says a lot about how OTRAMS is not only a strong, award winning, robust software; but also how it is capable of adapting and growing along with your business goals.
- I was a user of the program for a brief period but had a chance to work with it and found it absolutely useful. It gets the job done, has a great team and it's very user friendly.
- We are more than satisfied with OTRAMS ,the product is very easy to use with excellent on time service and brilliant support from experienced professional team.
Cons
- Nothing about the program left me with a bad taste.
- When we started using OTRAMS, we were a team of 10 people which catered to Online Sales, Operation, and Distribution in an offline environment.
Pros
- User friendly interface, easy to navigate and understand ensuring a seamless experience for all. Versatility and customization, secure payment processing, the academy, and great customer support.
- The implementation from the beginning was fantastic. I like the booking option the most.
- Great usability and design helped me to create confidence with my clients in the payment process. Now, I'm expanding my services and I'm so happy to be allowed to continue using this software.
Cons
- The same gateway provider is some sketchy company that triggers all kinds of fraud warnings.
- Our number one complaint from our customers at this point is the frustration with our payment system. They are told they are paid in full, then add something and cant make payments any longer.
- Receipt Number appears ONLY on the confirmation email we receive when someone pays. On the payment dashboard there is no place where the receipt number of each transaction can be found.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
N/A
FrontRunners
2023
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
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N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
