PHPTRAVELS vs TrekkSoft

RATING:

4.0

(85)

PHPTRAVELS has 85 reviews and a rating of 3.96 / 5 stars vs TrekkSoft which has 229 reviews and a rating of 4.45 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.0 (85)
4.5 (229)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
August 4, 2023
February 8, 2024
Pros/Cons
  • Pros

  • The features are very expensive and intuitive. Website is straightforward and responsive.
  • The software is user friendly. The website is responsive.
  • Cons

  • This are the base of web development, I think and is pretty weird how can be possible that they always need cPanel access (note it, cPanel - no webmin/virtualmin, no plex, no any other control panel).
  • When I have a problem with this soft ware, support assistant says install new version we fixed. If i install new version I lose all my setting and data.
Read all user reviews
  • Pros

  • It is easy to use, the customer service is great. They respond very quickly and all the team, specially the Munich team has been awesome.
  • Once I had had all the information added to the program, I made some test reservations and it was really easy to use and could ask all the information that I needed to make a reservation.
  • Cons

  • But this is rather the problem of the activity provider and not trekksoft and this is not a major issue. Further I dislike that tours have to be entered always in all choosen language.
  • What I mean by that is that the person complaining doesn't seem to be learning enough about the system to understand it but rather just complaining that things don't work.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos