Barefoot vs Track Vacation Rental PMS

RATING:

4.5

(34)

Barefoot has 34 reviews and a rating of 4.5 / 5 stars vs Track Vacation Rental PMS which has 13 reviews and a rating of 3.69 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (34)
3.7 (13)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4.5 / 5
3.5 / 5
Customer Support
4.5 / 5
3.5 / 5
Functionality
4.5 / 5
3.5 / 5
Last Review Written
January 7, 2022
May 28, 2024
Pros/Cons
  • Pros

  • The best thing about Barefoot is that the software can be customized to suit each customer's needs.
  • The functionality is not as innovative or user friendly for a client switching from a legacy software to this one.
  • Cons

  • The Letters program is clunky and documents are frustrating to edit.
  • We are always told the due dates are off which puts reports off. What are we doing to cause this just tell us and we will stop.
Read all user reviews
  • Pros

  • Ease of use, and the fact that it works to earn more revenue. Everything starts with revenue, and this software is very strong in this area.
  • I like that I can create a lead and save important details. The follow up is a great tool for sales conversions and the call scoring keeps our customer service levels up.
  • Cons

  • Just recently I have been a bit frustrated on their response time to help tickets, not sure if it has to do with the pandemic, but it's taking 2-3 business days for an answer.
  • We have been trying to find out who our current rep is since November. Have sent multiple tickets since that time with no response at all.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
N/A
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

N/A
Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos