Overall my experience has been awesome with this program.

So far we haven't been overly impressed with the calendar syncing and updating. It tends to lag quite a bit and poses some problems scheduling last minute bookings with our cleaners.

Intuitive and clean interface. App and website both work great.

Properly is a lifesaver for remote property managers.

Verification pictures are another great aspect to owners and cleaners who like to gather evidence.

The integration with booking software like Airbnb, Homeaway and Booking.com.

Software is at times buggy. Service staff continue to struggle with the technology, and it is not easy enough for them to use in most cases.

I love it's functionality and ease of use. Properly introduced me to my housekeeper that is bonkers good.

With no way to list an owners rate of service or a simple email capture we can no export to our accounting software. The lack of flexibility to schedule a staff member to a service.

Market place in my city (Perth, Australia) is limited.

Mind you, this was over $7000 AUD. It's so very disappointing that a company will destroy a relationship like this.

Connects me with cleaners, easy to use, takes the complexity away from running an airbnb.

Very easy to integrate and edit new properties. I love the calendar view.

I love the feature if the cleaner needs to report something wrong.

I recommend this software to all my Vacation Rental clients.

It's very easy to use once you get the hang of it.

Notifications of problems. Very easy to integrate and edit new properties.

I found very good cleaner through their software. Happy with their service.

I would be lost without Properly when it comes to organising my short term rental cleaners.

It's very easy to learn how to use which is a bonus. It's bright and clear when it comes to checking your calendar for bookings requiring a turnover clean.

I suggest adding a big warning/ flashy light if there's a missed cleaning after a guest checks out.

I love that this program has a lot of cleaners to choose from, and the list is growing. I also love that they can upload photos of their completed work.

I like that I can create visual templates of the cleaning that needs to be done. I do like much of the interface.

It is a very complete rental app, you can book your listings and manage them without a problem.

VRBO is easy to work with and allows us to bring in additional revenue.

I love that you can look up vacation destinations by amenities.

Vrbo is easy to use, has features to sort searches in an infinite amount of ways to find your best vacation fit, and makes it simple to share your trips with others.

I love using Vrbo to book trips for my friends and I, and I look forward to using this platform even after I graduate college.

Love how you can overview future trips and what places you are going too. For those who like organization.

The actual product/service. It was difficult to find something that would work.

When we arrived we learned someone had put our rental on VRBO, but it was a fake location. We actually met the [sensitive content hidden] of the flat who lived full time in her apartment.

Also my last stay with them, the property was scuzzy and the management bad. I thought it was an outlier until my cancellation failure.

Able to easily integrate my calendar with Airbnb.

Last time I called with them was 2.5 hours on my vacation, before I could log in. It is ridiculous and especially frustrating, when you have urgent things to do.

I don't like that you cant search by price point.

Lately i had the worst experience every from the staff and especially from supervisor.

What I like least about Vrbo is its inability to make a group booking and enable costs to be split amongst members of the same booking right from the application.

I like that there are so many options to choose from. I also love the map feature, where you can see available properties on a map.

I love how you can filter exactly what you are looking for, and that you can keep in contact directly with the owner.

The fees are astronomical. They are one reason I stopped using VRBO.

I am more than satisfied with VRBO when it comes to planing and organizing trips. It’s also so smart that you can share it with others going with and get everyone on the same page.

I also like being able to specify which features I want, refine the search by specific area, and put in a price range.

Ease of use for customers. Ability to update pricing easily.

Vrbo is a great way for us to market our 100+ rental properties as it is among the larges online resource to do so.

Love the functionality and ease of use within the app. I can pick specific dates for my travel or leave it open to see all my options in the area.

VRBO is the first place that I look for a place to stay when I am going on vacation. I love being able to stay in a house that is usually more immersed in the local culture than a hotel.

VRBO brings a great booking experience to guests looking for accommodations. We use a channel manager that intergrates with other OTA's and the software is easy to use.

VRBO is a great platform to use if you are wanting to be a little more immersed into the culture and community of the location you are visiting.

Their customer service is horrible. Always someone working from overseas that I can barely understand.

Everything about using VRBO is great, but I ran into a lot of trouble when a place that I had rented had features that were not working.

Too bad you cannot use the platform, because the double opt in doesn't let you in the app most of the time.

As Owners we pay $499 annual subscription fee and then every renter who books pays a service fee to Vrbo which ends up being a hefty percentage of their booking total.

Integration process is the worst of any rental platform.

Does not play well with other software. I have to manually input rentals from VRBO to figure out owner payout.

VRBO is a great way to find a nice place that is often cheaper than hotels with a lot more amenities. You can also find more unique experiences than a standard hotel.

US Dollar

Properly is a cloud-based field service solution that helps homeshare owners, vacation rental hosts and property managers to manage housekeeping.


Properly provides users with a booking system that includes a synchronized calendar to manage staff and schedule cleaning jobs. Visual checklists help users to communicate tasks to staff, and also allow staff to document property condition. Cleaners can report problems related to damages and low supplies, send verification photos and receive feedback in real time.


Properly also offers a notification system that sends users text, email or push notifications when jobs are booked or updated. Users can generate custom reports and share access to listings and job requests. The solution integrates with listing platforms such as Airbnb and HomeAway, Channel Managers, PMS, iCal and Amazon Echo.


Services are offered on a monthly subscription basis that includes support via email, live chat and online helpdesk.



LongDescription

Status Tracking

Customizable Reports

Data Synchronization

Task Scheduling

Calendar Management

Housekeeping Management

Contact Management

Vendor Management

Real-Time Notifications

Work Order Management

Job Scheduling

Billing & Invoicing

Real Time Reporting

Third-Party Integrations

Maintenance Scheduling

Task Management

BASIC: free with up to 2 jobs sent per month

ADVANCED: $6/property/month (paid monthly) with unlimited jobs sent per month ($5.40/property/month when billed annually)

PRO: $10/property/month (paid monthly) with unlimited jobs sent per month, reports, and onboarding support ($9/property/month when billed annually)

PROPERTY MANAGER: unlimited jobs sent per month plus unlimited multi-user account, a dedicated success manager, and more. Contact Properly for pricing information.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Properly

Live Online

Webinars

Videos

Vrbo is a cloud-based platforms that helps connect travelers with vacation rentals. Property owners can handle booking, change or cancellation of room reservations, pay securely and create a trip board. 

It comes with a host approval process lets users adjust booking settings, set specific requirements and guest selection criteria, communicate with potential guests, and review their information to decide if they're a fit for the vacation rental.

Properly vs Vrbo

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