It is super easy to use and is much less expensive than other options out there.

I love the automated follow up texts & emails. Overall the technology is amazing & always improving.

When you have close to 100 calls or inquiries a month it is great to automate the follow-up. Saves tons of time and helps indicate the leads that need immediate attention vs the leads that need time.

I believe in the software and will continue to use but it would be better if he could get a staff for customer service or a better way to troubleshoot problems.

Has a lot of options and customization. I like the ability to track where leads come from and being able to track my sign calls.

CallAction Have saved me from alot of Stress with call routing, and also prodigious support.

The setup and instructions were a little difficult.

Overall it's a LOT of technology & a little confusing to use all the features.

LOVE having a callAction text code on the side on my listings. Also, love having individual numbers for different marketing sources (yelp, nextdoor, etc etc).

Believe me you, have been looking all my life for an easy and flexible call tracker , guess what CallAction did Justice to that.

My experience thus far has been amazing great support and the system puts your business on auto poli.

I love the ease of use of the platform to check text and calls.

I have used the software for a while but currently still evaluating so far I have really found anything I dislike.

Easy to make campaigns, does video text campaigns, text, etc. love it. Ease of use, easy to get a hold of tech support, Facebook group helps a lot as  well.

I get the phone numbers, but are reluctant tp call the lead by name.

Easy way to get a virtual phone number. Auto text response feature.

The text feature, the amazing auto alerts, a dedicated number to track my leads and where they are comming drom.

You can get so creative with capturing leads. It's not even funny how many options there are if you get creative.

There is a user limitation (max 4) on the RingCentral Meetings portion of the base software that really makes it unusable without upgrading, so that was a bit disappointing to find out.

The software runs flawlessly and I’ve had a great experience in both using it and learning it.

I have been very happy with the service, I love the app version so if I have to step out of the office I can still take calls.

The value of the comprehensive business package for the very affordable price.

I liked the usability with RingCentral. I was able to change the phone number on caller id very simply and it was a great integration with Salesforce.

RingCentral helped us to solve the use of old technology like physical faxes. It offered an affordable options for tele-conferences and it provides multiple options for customer service, when needed.

Overall it was a pleasure to use, and I would highly recommend it to anyone as long as you don't need a phone solution that can Integrate with Pipedrive.

Love the Voicemail to Text function, and how easy it is to return a call. Mobile app is also great.

I like the ring central faxing and desktop application. Super simple to use and user friendly.

I have had a pleasant experience with using this program and I would recommend it to others.

We utilize Salesforce heavily and the ease of use RingCentral provides with SF is wonderful. Highly Recommend the product if you are looking for a new VoIP provider.

It's a solid platform, but the UI needs some work. I believe the platform has excellent potential.

This time around we got a price reduction, app was completely redone and is great, and support has been significantly improved.

The customer support is great. They have always been so helpful every time I need help with our set up.

This tool has many great features and functionality, but it is still very simple and relatively intuitive to use.

The only complaint I have is that if you dont start your meeting within 5 minutes of logging into the meeting then the system kicks you out and you gave to call back in and start over.

It's a good experience overall but I wish they'd be more in line with other pricing.

Ring central is a great product, it can make reaching clients and employees possible during any circumstance. Training employees of the system was easy and quick.

Easy to use and customer service is always helpful. Great app for your mobile phone.

Overall, RingCentral is outstanding. The price is affordable and I love the fact that there's no contract.

Easy onboarding, great service, easy to use administrative controls. Best mobile app of any VOIP service.

I love how it has a lot of things from other softwares and they really made it their own. Excited to see more from them.

And...we can send/receive text messages as well which is AWESOME. I have not used the video yet, but will be testing it out next week - my expectation is that the video will be easy to use as well.

These people are the worst. And this is their sales department, the department that is usually the nicest to deal with.

I emailed, went to facebook and used the chatbot to try and cancel and no one executed my cancelation and was charged for the service.

I personally use it most for voicemail and faxing. It is useful that you can get the voicemail recordings to your email in case you are not nearby phone and also have a great app.

US Dollar

CallAction is a marketing automation platform designed to help businesses nurture leads, capture contacts, engage with customers, and convert inbound leads across multiple channels.

From the moment a lead comes in, we help you automate your follow-up process from start to finish. Our AI-powered software automatically contacts your leads with personalized messages designed to help you turn them into customers. With CallAction, you can take your business to the next level by getting more leads on the phone while spending less time searching for them.

LongDescription

Referral Tracking

Customer Database

Call Management

Contact Management

Lead Management

Campaign Management

It is also available at $269/month and $599//month with additional features.

Chat

2-10

CallAction

In Person

Live Online

Webinars

Documentation

RingEX is a cloud-based business communications solution that offers tools for Messaging, Video and Phone. Core features of the solution include conferencing, auto-recording and unlimited long-distance and local calling.


RingEX is a fully integrated mobile-based phone system that helps keep employees connected via a variety of business and personal devices including smartphones, tablets, desktops and phones.


The RingCentral mobile app is integrated with the phone system and keeps employees connected to customers and colleagues from anywhere. Additionally, RingCentral integrates with basic email platforms and other applications such as Salesforce CRM, Box, Dropbox and Google Docs.


RingEX gets businesses up and running within minutes. All phones are ready for immediate use and setup. Users can manage their own phone preferences without IT help.



Call Transfer

Online Voice Transmission

Two-Way Audio & Video

Access Controls/Permissions

Activity Tracking

SMS Messaging

Employee Directory

IVR/Voice Recognition

Single Sign On

Voice Mail

Auto-Dialer

Communication Management

Call Recording

Call Logging

Calendar Management

Collaboration Tools

On-Demand Recording

Call Center Management

VoIP

File Transfer

Call Routing

Virtual Extensions

Call Queues

Recording

VoIP Connection

Help Desk Management

Audio/Video Conferencing

Mobile Access

Voicemail Transcription

Ring Groups

Hotkeys

Virtual Call Center

Call Reporting

Multi-Channel Communication

Role-Based Permissions

Unified Communications

Call Conferencing

Predictive Dialer

Caller ID

Call Screening

Event Triggered Actions

File Sharing

Activity Dashboard

Alerts/Notifications

Computer Telephony Integration

Reporting & Statistics

Multi-User Collaboration

Knowledge Base Management

Fax Management

Telemarketing Management

Chat/Messaging

Multiple Parties

Conferencing

Open Database Design

Reporting/Analytics

Monitoring

Scheduled Recording

Video Conferencing

Call Tracking

Purchasing & Receiving

Call Monitoring

Archiving & Retention

Third-Party Integrations

Microsoft Outlook Integration

Callback Scheduling

SIP Trunking

Automated Attendant

For Small Businesses

For Cloud Phone Systems

Automatic Call Distribution

Presentation Streaming

Screen Sharing

Two Way Audio & Video

Automated Routing

Remote Access/Control

Call Tracking Metrics

Web browser (OS agnostic)

RingCentral MVP has three pricing plans:

Core: $20/user/month
Advanced: $25/user/month
Ultra: $35/user/month

Save up to 33% by paying annually

CallAction vs RingEX

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Product Demo & Screenshots

Advisor Recommendations & User Awards

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