CloudTalk

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Ratings & Reviews

Overall Rating

4.71 / 5 (106)

4.69 / 5 (357)

Ease-of-Use

5.0 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

5.0 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

March 11, 2020

March 27, 2020

Pros/Cons

  • Pros

  • I love the ease of use for the dashboard that allows me to keep track of my number of daily calls. This makes it easier to fill out my end of day reports for my supervisors.

  • I like everything that is easy to control that it costs little money

  • Cons

  • small outages, but not often, it was probably caused by the Internet

  • We started to use CloudTalk more than 2 years ago, back then it was quite basic product with lots of features missing. But they managed to grow and add a lot of stuff and fix most of the issues.

  • Pros

  • I love the ease of access and it is so user friendly.

  • It is easy to use it on the iPad and the tech support is great.

  • Cons

  • The approval function needs a little tweaking, at least from our perspective, but the overall voting piece is very easy to use.

  • SO far nothing yet. The platform is easy to use. The help function could be a little more helpful - I would like to search for a word and get all results rather than a manual.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots