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Ratings & Reviews

Overall Rating

4.20 / 5 (367)

3.89 / 5 (175)

Ease-of-Use

4.0 / 5

4.0 / 5

Value for Money

4.0 / 5

4.0 / 5

Customer Support

4.5 / 5

3.5 / 5

Functionality

4.0 / 5

4.0 / 5

Last Reviewed

December 16, 2019

February 12, 2020

Pros/Cons

  • Pros

  • I like the fact it is easy to use, also gives me the chance to move forward or backward in the recordings

  • The ease of use. Great reliabity with little or no down time. Works great for work at home agents.

  • Cons

  • At the time, the non CRM user interface was a little dated but easy to use and reliable.

  • It is kind of hard to get installed, and I have to go into it a weird way every day because it doesn't play nice with my Java, but I'm used to the back way now so it still works well.

  • Pros

  • Great call quality. Easy to use. Overall good value.

  • Very versatile platform and features that are just perfect for a start-up or existing business. I've used the mobile app overseas without any issues and I'd highly recommend them.

  • Cons

  • The virtual meeting has improved since it's introduction, but it is cumbersome to use when compared with similar online meeting offerings.

  • The setup is relatively easy, but the costs associated are not easily communicated to the business.

Product Demo & Pricing

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Pricing Range

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Advisor Recommendations & User Awards

FrontRunners

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Number of times our advisors have recommended this product

(in the last 30 days)

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51 Recommendations

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots