I like the customization features allowed for the software. Moreover, the quality is pretty good.

Easy to use, good customer service, great way to gain more clients, good functionality and highly recommended.

Google meets is one of my most frequently used apps on my phone. Super happy with all I can accomplish through this app.

Overall I love Google hangouts i like how its easy to use. If only there was a way to filter out scammers.but overall really good service.

I love using it so overall its a really great communication tool. I like how user friendly it is and very fast to use.

We currently have a business unit with GSuite and the integration of Hangouts meets with Gsuite is excellent.

Functionality to delete a message sent by mistake is not available.

I love Google meet it's an amazing app for team members can message other team members. If you use all the features of G suite then this is an amazing app for you to use.

I love how easy this software is at helping people stay connected. It is very user friendly and they have great customer support.

Overall it was  a great experience and will recommend to 10 of 10 considering the budget.

There are issues with audio receiving etc. It is also oversimplified so it is also boring compared to it’s competitors such as messenger, imessage etc.

The one downside with this platform is the lack of additional features it has, compared to other videoconferencing tools.

The UI is beautiful and simple on both desktop and mobile, without any unnecessary options to overwhelm a user. Its great and unique features —I personally love the live captions and calendar syncing.

Start a big conference is easy and safe for all the team. In general the quality of the sound and image is good and the signal is stable, even when there are a lot of elements that can affect this.

Often grainy, slow, and hard to hear other users. Many users also often have trouble dialing in and connecting to the meeting.

It is very hard to use and not intuitive. For example, it is hard to set up a group and call.

This is a excellent tool keep you cost of you business low. You can have a virtual meeting with your customer and staff everywhere in the world.

Very bad experience i would add professional experience as i was an interview with a national Hungarian radio...We had so much problems before and during the interview.

Great product at a terrific price with free updates and a huge user base.

It is integrated  with gmail account and it help me to have a contact with my team mates easily. Group call facility was very helpful.

Like most Google products, the more of them you use the better each one becomes. Google Meet has great integrations with Gmail and other Google products that make it easy to use.

To keep costs down, I call them with Google Hangouts. Great connectivity - and the quality is so good that I even use it to call my parents.

It has great and reliable customer support team.

Very easy to use, multiple people can log in, very easy to present your screen. The feature to accept or reject a participant is very excellent which helps in increasing the security of the call.

The video quality is beyond doubt the best. Google servers are the best, and they use those servers and give the best video quality even on low bandwidth.

Overall I've been happy with videochat quality, integration with google calendar, sharing capabilities and strongly recommend for business and personal video calls.

I am very happy with the way Hangouts is. I am happy I can have conversations with others without the glitches that some of the other apps have.

We use it daily to have status meetings. Its simplicity and good quality are impressive.

My overall experience has been good. Easy to use, effective and easy for other users to join calls.

The ability to see other messages while also looking at email is great, and the video call feature is especially useful.

Overall I like the ease of functionality from switching between chatting to a video chat since we are working remotely it is nice to have that feature.

If the person gone offline then it doesn't show that person offline till the time 15 minutes is passed.

Overall my experience with Google meet is very good. Overall its features are very basic and easy to understand and good for any company looking for inexpensive video conferencing solutions.

Love how easy it is to use - great connectivity and the other person doesn't have to have a google account to accept the phone call.

The software occasionally closes apps or issues with logging in, or the password code is not working, participants are waiting to enter the meet, and denied access.

The problem I have with this software is the fact that once a agent has dispositioned the call it cannot be modified. For example if any information is incorrect it cannot be corrected.

Thank you for such a comprehensive system that is extremely easy to use.

Once they learned to use it in their daily routines it has made them work more efficiently. We have had some trouble with a loss of connection.

Pretty much everything is OK , it is easy to navigate as a administrator and  for the agents as well.

Another issue we have is when Windows updates are installed an server is restarted all the services that run the dialers don't always start even if they are setup to restart if they fail to start.

Time zones are extremely convenient and the reports allow us to track & improve metrics. It's been priceless in that regard.

For companies like ours that are not very technologically inclined, having their customer service team available to answer questions and troubleshoot has been WONDERFUL and a must.

Using OPC's superb Support and technical teams, we have integrated with multiple CRMs (MS-CRM, SalesForce, ACT! etc) as well as a variety of PBX platforms such as Avaya, TrixBox and Panasonic systems.

Quick and Helpful Customer Service. Very Flexible, Accommodates to business needs.

Nice to have a completely integrated solution for all customer information as well as script help for callers.

Either way, I had to PAY AGAIN, and AGAIN, it still did not work.

Spitfire offers easy monitoring of calls and is easily usable with another software.

Easy to setup and configure. Scalable to increase as our business grows.

Spitfire has helped make our phone room run to the best of its ability.

This is a great option for businesses who are required to contact hundreds or even thousands of people in a single day in an efficient matter. Constantly being upgraded.

There was always a 3-5 second delay before the message was left so we were never able to use it. The company was never able to demonstrate a working product refused to give me my money back.

Warren, Brent, Ankit, and Supria are all people at OPC that are amazing talents, and they have all of my confidence to work on our systems at any time.

Love Spitfire with some minor connection issues & learning curve.

Many features I wouldn't have expected but appreciate. Updated versions easy to install.

US Dollar

Google Meet is a video conferencing app. It is the business-oriented version of Google's Hangouts platform and is suitable for businesses of all sizes. The solution enables users to make video calls with up to 30 users per high-definition video meeting.


The app allows users to join pre-scheduled meetings from calendar events, choose a link, enter meeting code and even dial in from their phones if the invitation includes a phone number. Google Meet integrates with G Suite versions of Google Calendar and Gmail and shows the complete list of participants and scheduled meetings. It shows a "join" button for users to connect to the meeting and provides options to mute and turn off the video during the meeting.


Google Meet allows users to dial in phone numbers to access meetings, thus enabling users with slow or no internet connection to call in. However, dial-in numbers are only available to the G Suite enterprise edition customers.



LongDescription

Meeting Management

Two-Way Audio & Video

Call Recording

Collaboration Tools

Presentation Streaming

Private Chat

Scheduling

Recording

Audio Calls

HD Audio/Video

Screen Sharing

User Profiles

Mobile Access

Meeting Preparation Tools

Discussions/Forums

Internal Meetings

File Sharing

Alerts/Notifications

Attendee Management

Real-Time Chat

Chat/Messaging

Two Way Audio & Video

Electronic Hand Raising

Video Call Recording

Conferencing

Video Conferencing

Video Streaming

Third-Party Integrations

Search/Filter

Video Layouts/Views

Call Conferencing

Google Meet are currently providing free access to advanced Meet video-conferencing capabilities for all G Suite and G Suite for Education customers globally until September 30, 2020.

Benefits include:
Larger meetings, for up to 150 participants per call
Live streaming for up to 100,000 viewers within a domain 
The ability to record meetings and save them to Google Drive

Google Meet is part of the GSuite platform and is included in all price plans; Basic, Business, and Enterprise. After September 30, 2020, pricing will be as follows:
Basic: Free for up to 100 participants per call. 
Business Essentials: $10/active user/month for up to 150 participants per call. 
Enterprise Essentials: Contact them for pricing.

Email/Help Desk

FAQs/Forum

Knowledge Base

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Google Meet

Documentation

Videos

Designed as a hybrid call center solution, SpitFire Enterprise utilizes powerful dialing tools to assist call centers in the telemarketing, financial services, healthcare, and education industries launch blended inbound and outbound campaigns. SpitFire Enterprise provides 5 dialers: Predictive Dialer, Fixed Rate Dialer, Quick Connect Dialer, Preview Dialer, and Manual Dialer. In addition, SpitFire Enterprise also provides dynamic caller ID, cell number identification (CNI), and integrated support services from SpitFire's technical and programming team. 


With SpitFire, agents can view all prospect details such as general info, interaction history, account notes, and callback history. Agents are also able to schedule callbacks using an integrated callback scheduler and communicate and collaborate with managers/co-workers using chat messaging functionality. For administrative capabilities, managers can view real-time statistics for agents/lists/campaigns, monitor agent activity and provide whisper coaching, generate comprehensive reports, manage time zones, reassign and reschedule callbacks, control dial ratio, duplicate campaigns and accounts, assign manager and agent permissions, and more.


SpitFire Enterprise also provides built-in CRM integration, a SQL builder tool with Microsoft SQL Database integration, and a text-to-speech add-on tool. 



Call Transfer

Customizable Reports

IVR/Voice Recognition

Automatic Call Distribution

Auto-Dialer

Blended Call Center

Call Logging

Customizable Fields

Call Center Management

Call Disposition

Progressive Dialer

Data Import/Export

VoIP

Text to Speech

Contact Management

VoIP Connection

Outbound Call Center

Lead Management

List Management

FCC Compliance

Call Scheduling

Inbound Call Center

Call Scripting

Queue Management

Predictive Dialer

Caller ID

Campaign Specific Caller ID

Computer Telephony Integration

Telemarketing Management

Manual Dialer

FTC Compliance

Alerts/Escalation

Power Dialer

Open Database Design

Reporting/Analytics

Contact Database

Preview Dialer

Call Monitoring

Campaign Management

Online Voice Transmission

Web browser (OS agnostic)

Windows 10

Starting @ 70.00/agent/month

Group packages:

$month /280.00for 4 agents
$840/month for 12 agents
$1680/month for 24 agents
$3360/month for 48 agents

Google Meet vs SpitFire

User Ratings & Reviews

Pricing

Product Demo & Screenshots

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