Google Meet vs SpitFire

RATING:

4.5

(11733)

Google Meet has 11733 reviews and a rating of 4.48 / 5 stars vs SpitFire which has 22 reviews and a rating of 4.55 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (22)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 25, 2024
August 17, 2022
Pros/Cons
  • Pros

  • I like the customization features allowed for the software. Moreover, the quality is pretty good.
  • Easy to use, good customer service, great way to gain more clients, good functionality and highly recommended.
  • Cons

  • Functionality to delete a message sent by mistake is not available.
  • There are issues with audio receiving etc. It is also oversimplified so it is also boring compared to it’s competitors such as messenger, imessage etc.
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  • Pros

  • Pretty much everything is OK , it is easy to navigate as a administrator and for the agents as well.
  • Time zones are extremely convenient and the reports allow us to track & improve metrics. It's been priceless in that regard.
  • Cons

  • The problem I have with this software is the fact that once a agent has dispositioned the call it cannot be modified. For example if any information is incorrect it cannot be corrected.
  • Once they learned to use it in their daily routines it has made them work more efficiently. We have had some trouble with a loss of connection.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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Product Screenshot
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4 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos