Legwork vs RingEX

RATING:

4.8

(25)

Legwork has 25 reviews and a rating of 4.8 / 5 stars vs RingEX which has 1194 reviews and a rating of 4.24 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (25)
4.2 (1194)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
May 9, 2022
May 7, 2024
Pros/Cons
  • Pros

  • We love that everything is integrated. We can text, email, and respond to reviews all in one place.
  • I love the texting capabilities, and the ease of confirming appointments with Legwork. The NPS information is also great to have.
  • Cons

  • Extremely disappointed that the automated social media posting was taken away.
  • The marketing team needs to be more diligent with updating Facebooks Ads. I have an ad that is still running from 2019 that needs to be stopped.
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  • Pros

  • The value of the comprehensive business package for the very affordable price.
  • I liked the usability with RingCentral. I was able to change the phone number on caller id very simply and it was a great integration with Salesforce.
  • Cons

  • There is a user limitation (max 4) on the RingCentral Meetings portion of the base software that really makes it unusable without upgrading, so that was a bit disappointing to find out.
  • The only complaint I have is that if you dont start your meeting within 5 minutes of logging into the meeting then the system kicks you out and you gave to call back in and start over.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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Product Screenshot
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57 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos