The best solution for secure chat available. Works on desktop, laptop, and phone, so you can always get your messages.

Download time was rough but that might of been my computer had lag alot.

I was impressed with the chat quality and the features of the program like emoticons, chatting, you can send pictures to your friends and family.

Works great for the price. You can use on desktop and mobile phone which has helped me with being on call all the time.

I am very pleased with Trillian. The installation is smooth and it's quite easy to use.

The PC chat window is a little confusing for us at times.

We love the ease of communicating safely across the office and when we are out of the office.

I love how easy this is as well as the ability to have group chats.

Working in a remote office, it is imperative that I remain in touch with my teammates. Trillian helped me do that in a simple, effective way with an easy-to-use, pleasant interface.

With our company being a phone based company, it is sometimes hard to get a hold of our employees when problems or emergency issues come up.

It may have more functionality but it’s hard to find.

There is not much we don't like about this software.

The layout was pretty much like messenger and it was easy to navigate. It is simple and easy to use.

The sign in on VMware is a bit tricky, in terms of the password, etc. but it's doable.

I like that it just for my business. Very secure and responsive.

Support is an instant message away which is amazing. I have had issues resolved in less than 5 min which is a life saver when running a business.

It gets the job done with no real frills. If you need a lower cost solution this would definitely work.

The software is solid, secure, and easy to use. The support is phenomenal.

We use this software daily throughout the entire company. It is a great IM option and once you learn it it’s pretty easy to use.

OnSIP has the best customer service hands down. No matter what your issue is, from initial set up to random questions years later, they are always super helpful and find the answer for you.

The mobile application is great. I also like that I do not need to use the receiver when talking, the call comes over your computer speakers.

There are a few features that we need - telemarketing blocking or global blocking; international calling allowed but to only specific countries.

With a hosted pbx if you lose internet, you are down. Vs separate phone system with actual lines would stay up.

Everytime I have needed customer service I have had an excellent experience and they have taken care of each issue with great care and speed getting me back online and going again quickly.

The value and functionality were perfect for our business.

Stellar customer service, easy-to-use features, and the perfect solution for a medium-sized company with multiple users and not needing anything super complicated.

One of the best and most trusted VoIP services.

Their web application was a poor reflection of the quality of their physical offering but that has since been addressed and is now something I no longer believe is an issue.

What I like the most about OnSIP is how easy it is to transfer a call.

I was making a leaving a message and received an incoming call-it kept beeping and it was confusing how to navigate this situation.

I have a personal coach who checks in with me every so often to ensure that things are going good as well. I highly, highly recommend using this cost effective service for your at home business.

Easy to have multiple locations if you work from multiple locations. Supports many hardware phones that are far cheaper that the prior phone systems and has more features.

Positive, reliable and support is always there when i need them.

We were stuck using an aging and unsupported physical PBX system that was showing its age.

Our connection has always been clear and it's been easy to quickly log in and make calls from other devices when necessary.

One of the best VoIP providers in terms of service, features, ease of use, and price. I can wholeheartedly recommend them to anyone looking for a reliable VoIP vendor.

The voip service is great. Adding new users, features, equipment, etc is super easy.

We needed a VOIP system for reliability and OnSIP offered great products and services without contracts or added fees etc. Having an onboarding engineer help with setup was amazing.

From my experiences, we love the ability to build out our own system to our design. Not having to settle for an out of the box, get what you got solution.

Good sound quality for the price. The support is also very responsive, at least during the several times I needed to reach them.

Onsip is great and easy to use. Onboarding my team was a breeze.

US Dollar

As a business and HIPAA-compliant clinical instant messaging solution, Trillian streamlines and centralizes employee communication across organizations without losing track of a single conversation. With disk-level, file-level, and TLS 1.2+ encryption, Trillian makes sure that all communication is secure when data is in transit or at rest. Key features include instant messaging, group chats, document and image sharing, landline messaging, and notifications and alerts. 


Trillian centralizes and stores all groups chat messages, which helps organizations build a shared knowledge center for new and current employees. Users can track multiple conversations by using presence and unread indicators to determine which conversation is most important. In addition to messaging, users can also send emojis, images, voice clips, and documents with Trillian's messaging system. 


Trillian is available for mobile devices via iOS and Android apps. 



LongDescription

Patient Records Management

User Management

Two-Way Audio & Video

Mobile Alerts

HIPAA Compliant

SMS Messaging

Video Chat

Active Directory Integration

SSL Security

Policy Management

Single Sign On

File Transfer

Contact Management

Audio / Video Conferencing

Audio Calls

Screen Sharing

Mobile Access

Compliance Management

Multi-Channel Communication

In-Patient Management

Social Media Integration

Real Time Notifications

Video Support

File Sharing

Activity Dashboard

Alerts/Notifications

Employee Database

Multi-User Collaboration

Out-Patient Management

Real-Time Chat

Chat/Messaging

Physician Management

Multi-Language

Employee Photos

Video Conferencing

Drag & Drop

Bed Management

Secure Data Storage

Appointment Scheduling

Live Chat

@mentions

Search/Filter

Trillian is available across 4 pricing tiers: Individual Free, Individual Pro, Business, Enterprise. Pricing starts at 0$/user/month and scales with each tier, outlined below: 

Individual Pro - $3.33/user/month
Business - $3.99/user/month
Enterprise - $7.99/user/month

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Trillian

Documentation

OnSIP Hosted OnSIP Hosted VoIP by Junction Networks is a cloud-based phone solution that offers businesses across various industry verticals PBX feature such as auto attendants and voicemail-to-email.


Unified communications (UC) applications are also available such as a browser-based UC client (My.OnSIP) that allows employees to make and receive calls, instant message (IM) co-workers, update presence information and manage voicemails. Third-party softphones on mobile devices can also be used as PBX extensions.


OnSIP Hosted PBX supports integrations with Zendesk, Salesforce.com, Microsoft Outlook and Highrise and features application programming interfaces (APIs) for custom integrations.


OnSIP Hosted PBX provides services according to different plans. With the pay-as-you-go plan, businesses pay for the applications that they request. With the per seat plan, businesses pay a flat fee for bundled PBX applications for their employees. Support is available via phone, FAQs and other online resources.



Call Transfer

Customizable Reports

Access Controls/Permissions

Employee Directory

Real-Time Monitoring

Automatic Call Distribution

Voice Mail

Call Recording

Call Logging

Collaboration Tools

Call Center Management

Call Disposition

Call Routing

Virtual Extensions

Call Queues

VoIP Connection

Ring Groups

Customizable Caller ID

Call Reporting

Queue Management

Role-Based Permissions

Unified Communications

Call Conferencing

Caller ID

Reporting & Statistics

Interaction Tracking

Spam Blocker

Video Call Recording

Conferencing

Contact Database

Monitoring

Call Monitoring

Third-Party Integrations

SIP Trunking

Automated Attendant

Online Voice Transmission

Mac OS

Web browser (OS agnostic)

OnSIP is offered across three pricing plans, outlined below. 

•	Unlimited: 18.95 per month per person. 
•	Basic: $49.95 per month per account + 2.9 cent per minute
•	Sayso Website Chat: Free

It also offers three add-ons, outlined below: 

•	Inbound Bridge: $1.95 + 0.5 ¢ per minute
•	On net conference suite: $19.95
•	Queues+ reporting dashboard: $14.95 per seat

Trillian vs OnSIP

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