--- title: "OnSIP Software Reviews, Demo & Pricing - 2026" description: "Review of OnSIP Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/voip/onsip-hosted-voip-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Business Phone Systems Software](https://www.softwareadvice.com/voip/business-phone-service-comparison/) / OnSIP Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/voip/onsip-hosted-voip-profile/reviews/)[Alternatives](https://www.softwareadvice.com/voip/onsip-hosted-voip-profile/alternatives/) # OnSIP Review From $18.95-$49.95/month Free trial 2 plans Wondering if OnSIP is right for your organization? Our Business Phone Systems Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview OnSIP 4.7 [(78)](https://www.softwareadvice.com/voip/onsip-hosted-voip-profile/reviews/) Pricing Starting at $18.95 per user per month ### About OnSIP OnSIP Hosted OnSIP Hosted VoIP by Junction Networks is a cloud-based phone solution that offers businesses across various industry verticals PBX feature such as auto attendants and voicemail-to-email. Unified communications (UC) applications are also available such as a browser-based UC client (My.OnSIP) that allows employees to make and receive calls, instant message (IM) co-workers, update presence information and manage voicemails. Third-party softphones on mobile devices can also be used as PBX extensions. OnSIP Hosted PBX supports integrations with Zendesk, Salesforce.com, Microsoft Outlook and Highrise and features application programming interfaces (APIs) for custom integrations. OnSIP Hosted PBX provides services according to different plans. With the pay-as-you-go plan, businesses pay for the applications that they request. With the per seat plan, businesses pay a flat fee for bundled PBX applications for their employees. Support is available via phone, FAQs and other online resources. Do you work for OnSIP? [Manage this product listing](https://www.g2.com/products/onsip/claim_requests/new?auto=true) Wondering if OnSIP is right for your organization? Our Business Phone Systems Software selection experts can help you in 15 minutes or less. ## OnSIP User Interface ## Popular OnSIP Alternatives Main Product OnSIP 4.7 [(78)](https://www.softwareadvice.com/voip/onsip-hosted-voip-profile/reviews/) Ratings Breakdown - 4.55Ease of use - 4.66Value for money - 4.89Customer support - 4.51Functionality Pricing Starting at $18.95 per month Get Price Alternative Product [RingEX](https://www.softwareadvice.com/call-center/office-profile/) 4.2 [(1206)](https://www.softwareadvice.com/call-center/office-profile/reviews/) Ratings Breakdown - 4.22Ease of use - 4.05Value for money - 4.01Customer support - 4.27Functionality Pricing Starting at $30.00 per month Get Price Alternative Product [Ringover](https://www.softwareadvice.com/voip/ringover-profile/) 4.7 [(892)](https://www.softwareadvice.com/voip/ringover-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.51Value for money - 4.63Customer support - 4.65Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [800.com](https://www.softwareadvice.com/voip/800-com-profile/) 4.7 [(364)](https://www.softwareadvice.com/voip/800-com-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.61Value for money - 4.66Customer support - 4.63Functionality Pricing Starting at $23.00 per month Get Price Alternative Product [Nextiva](https://www.softwareadvice.com/product/2683-Nextiva/) 4.6 [(919)](https://www.softwareadvice.com/product/2683-Nextiva/reviews/) Ratings Breakdown - 4.54Ease of use - 4.52Value for money - 4.54Customer support - 4.55Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Intermedia Unite](https://www.softwareadvice.com/voip/intermedia-unite-profile/) 4.7 [(189)](https://www.softwareadvice.com/voip/intermedia-unite-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.73Value for money - 4.77Customer support - 4.67Functionality Pricing Available upon request Get Price ## OnSIP Pricing and Plans Starting price: $18.95 per month Free Trial Free Version Basic $49.95 flat rate, per month No plan information available Unlimited $18.95 per user, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## OnSIP Features - Popular features found in Business Phone Systems Auto-Dialer Automated Attendant Call Logging Call Monitoring Call Recording Call Routing Mobile Access PBX Virtual Call Center - More features of OnSIP Access Controls/Permissions Activity Dashboard Activity Tracking Alerts/Notifications API Automatic Call Distribution Call Center Management Call Conferencing Call Disposition Caller ID Call List Management Call Queues Call Reporting Call Screening Call Tracking Call Transfer Chat/Messaging Collaboration Tools Communication Management Conferencing Contact Database Contact Management CRM Customizable Caller ID Customizable Reports Employee Directory For Cloud Phone Systems Interaction Tracking Live Chat Monitoring Multi-Channel Communication On-Demand Recording Online Voice Transmission Queue Management Real-Time Analytics Real-Time Data Real-Time Monitoring Real-Time Reporting Real-Time Updates Reporting & Statistics Ring Groups Role-Based Permissions SIP Trunking SMS Messaging Spam Blocker Third-Party Integrations Two-Way Audio & Video Unified Communications Video Call Recording Video Conferencing Virtual Extensions Voice Mail VoIP Connection ## OnSIP Integrations Zendesk Suite Integration rated undefined from -1 review HubSpot CRM Integration rated undefined from -1 review Odoo Integration rated undefined from -1 review ## OnSIP User Reviews ## OnSIP customer ratings - Overall rating: 4.7/5 - Total reviews: 78 ### Rating distribution - 5 stars: 60 reviews (77%) - 4 stars: 15 reviews (19%) - 3 stars: 3 reviews (4%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.6/5 - Value for money: 4.7/5 - Customer support: 4.9/5 - Functionality: 4.5/5 --- ### Reliable, Reasonable and Best Value. - Overall rating: 5/5 - Reviewer: Michael A. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Been using service for my office phone system. Quality of service and uptime are major reasons I continue to utilize OnSIP. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Reliable and affordable service. Great tech support on the rare occasion I need it. Service support hours accommodate users regardless of location. #### Cons Nothing that I can think of. Their support team guided us through phone setup and configuration of our network. #### Reasons for choosing OnSIP Good reviews. Online research and non high pressure sales approach OnSIP customer service person took in discussing our needs. --- ### Above and Beyond! - Overall rating: 5/5 - Reviewer: Genine C. - Verified reviewer: Yes - Industry: Wholesale - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Over all experience is great. On-Sip has been a blessing, it allows us to be mobile, not on ly int he office, but in the feild as well. Customer service is above and beyond! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros On-Sip has a Great product, Great customer service, and a Great price. We have been uning On-Sip going on 5 years and we recommend them diligently. #### Cons There is nothing I dislike about On-Sip other than I wish I knew about them sooner, especially when I think about all of the money wasted with other VOIP companies that cost twice as much and offer and offer half of what they do. #### Reasons for choosing OnSIP Customer Service was much better. Eager people willing to help us. #### Reasons for switching to OnSIP They always made mistakes and were getting very expensive. They also constantly added services with out permission. --- ### On Sip Great value and accessibility. - Overall rating: 5/5 - Reviewer: Angela L. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros They help I receive when I have a questions #### Cons 911 calling needs set up and there is a fee monthly #### Reasons for choosing OnSIP It was purchased before I was the office manager --- ### Outstanding customer service - Overall rating: 4/5 - Reviewer: Dawn B. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We don't use the system to the extent that I am sure we should. But it takes care of the current needs and can be expanded as we need more unique services. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Customer service is top of the line. There has never been a time when I called and did not receive help or the solution to whatever my issue was. Everyone is professional, courteous and willing to go above and beyond. Truly outstanding in today's world. #### Cons Sometimes it is not easy to understand how to make changes to our system. I would say semi user friendly but customer service more than makes up for that. #### Reasons for choosing OnSIP We knew the individual who recommended the product and is available to help. #### Reasons for switching to OnSIP Need more options for when we were not in the office --- ### Customer Service takes the win - Overall rating: 4/5 - Reviewer: Leah T. - Verified reviewer: Yes - Industry: Utilities - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall? Very happy! If they didn't have quick, knowledgable, human customer support, I would probably find another tool. But their team does a fantastic job to listen, educate, and help managers understand the tool. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Customer service is FANTASTIC. Every call I get knowledgable, smart, problem-solving people that actually listens, hears the problem-solving I've done, and helps me not only to find solutions, but walks me through so I have more knowledge to solve it myself. #### Cons Still has residual "third-party app" feel - mobil is very buggy, signing in/out on multiple devices can be tedious. If I lock my computer screen, I often need to restart the app to get it working. For some reason wifi calling has difficulty with landlines (bad connections), but this might not *necessarily* be onsip's fault. #### Reasons for choosing OnSIP For price and offered services, OnSIP seemed to be the best match with our current size (2-5 people using it), input, and work stations --- ### Awesome VOIP service - Overall rating: 5/5 - Reviewer: Brian V. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Service is great and always working, I cant recall 1 time where the phones were down in then 12+ years of using OnSip. The customer support is supper friendly too! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros How easy it is to use and the fact that I can use my office phone on my computer and on my smartphone. #### Cons I really don't have any cons that i can think of at the moment. Seriously, it just works! Very happy with OnSip. #### Reasons for choosing OnSIP Pricing and stability of network is why i switched #### Reasons for switching to OnSIP Pricing and stability of network is why i switched --- ### A Reliable, Easy-to-Use VoIP Solution with Exceptional Support - Overall rating: 5/5 - Reviewer: Keith M. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. OnSIP delivers a secure, stable, user-friendly phone system backed by truly exceptional support. Even the “cons” are mild and far outweighed by the reliability and ease of use. Absolutely deserving of a full 5 stars. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Very Easy to Use The interface is clean and intuitive. Daily tasks like making calls, forwarding, checking voicemail, and managing extensions are simple—even for non-technical users. Manageable Learning Curve While some advanced call-flow features take a little time to understand, the documentation is excellent. Once you learn the layout, everything becomes second nature. Strong Security Encrypted communications and solid authentication give real peace of mind. It’s clear OnSIP actively prioritizes security across the platform. Outstanding Phone Support Their support team is fast, friendly, and knowledgeable. You get real humans who know the system and actually fix things—no endless waiting or scripted answers. Flexible Call Management Auto attendants, call groups, routing options, and voicemail features work smoothly and reliably. Customizing complex call flows is straightforward. Stable With Few Bugs Problems are rare, and when they do appear, OnSIP is quick to resolve them and communicates clearly about fixes. Multiple Communication Channels Web, desktop, and mobile options all work seamlessly. Presence indicators, transfers, and messaging feel cohesive and reliable across devices. #### Cons Advanced Features Require Some Learning Not a deal-breaker at all, but users who want to build detailed call flows may need a little time to get comfortable with all the options. Occasional Minor Glitches Nothing major—just the kind of small quirks that come with any cloud platform, and they’re usually fixed fast. --- ### Stellar Customer Service - Overall rating: 5/5 - Reviewer: Joy L. - Verified reviewer: Yes - Industry: Higher Education - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have never had an issue with phone service. The customer service is outstanding. They never make me feel rushed and have helped me from setting up a phone to getting to the root of an issue. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The customer service at this company is stellar. You can always get a tech to help and they always follow up quickly. Recently I placed a call through my computer and there was a glitch and Paul called me back right away! #### Cons There is nothing to report here. I have had no issues unresolved. --- ### Works everyday all day long - Overall rating: 5/5 - Reviewer: Tim D. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have been using the OnSIP product for over 10 years and have yet to outgrow its features. Very pleased with its consistent performance #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It works consistently, this is critical of any communications tool. You can setup and forget and when you have need of another feature it is fairly simple to implement. If you have any trouble the tech support personnel are outstanding and patient. #### Cons I do have trouble at times installing the updates. They are not too frequent but I usually have to try multiple times to get an update installed. --- ### Great Customer Service/Solutions - Overall rating: 5/5 - Reviewer: Maribel E. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I had so many questions, from reports to finding different issues of our own, and it was such an amazing support. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Communication and learning curve. The menu is there, but the support to learn the menus and issues in the situation was excellent #### Cons Nothing, I believe they are in the right course in training for the issues you may have. Professional, personal, courteous, and aware of the situation. Great training. --- Showing 1 - 10 of 78 Reviews [See All Reviews](https://www.softwareadvice.com/voip/onsip-hosted-voip-profile/reviews/) ## OnSIP Popular Comparisons [RingEX vs OnSIP](https://www.softwareadvice.com/call-center/office-profile/vs/onsip-hosted-voip/)[Ringover vs OnSIP](https://www.softwareadvice.com/voip/onsip-hosted-voip-profile/vs/ringover/)[800.com vs OnSIP](https://www.softwareadvice.com/voip/800-com-profile/vs/onsip-hosted-voip/)[Nextiva vs OnSIP](https://www.softwareadvice.com/compare/2683-Nextiva/vs/5416-onsip-hosted-voip/)[Intermedia Unite vs OnSIP](https://www.softwareadvice.com/voip/intermedia-unite-profile/vs/onsip-hosted-voip/)[Ooma Office vs OnSIP](https://www.softwareadvice.com/voip/onsip-hosted-voip-profile/vs/ooma-office/) [Compare All Alternatives](https://www.softwareadvice.com/voip/onsip-hosted-voip-profile/alternatives/) ## Other Top Recommended Business Phone Systems Software [Dialpad](https://www.softwareadvice.com/voip/dialpad-profile/) **4.2** (572) Recently recommended **11** times [Ultatel Cloud Business Phone System](https://www.softwareadvice.com/screen-sharing/clarity-business-phone-system-profile/) **4.7** (41) Recently recommended **10** times [RingEX](https://www.softwareadvice.com/call-center/office-profile/) **4.2** (1206) Recently recommended **2** times [Nextiva](https://www.softwareadvice.com/product/2683-Nextiva/) **4.6** (919) Recently recommended **0** times Stuck Between Options? Our experts can help you compare OnSIP with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice