# icon

> Reviews of VoIP.ms. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if VoIP.ms is a good fit for you!

Source: https://www.softwareadvice.com/voip/voipms-profile/reviews

---

1 million+ businesses helped. Get advice

Get Free Advice

[Home](https://www.softwareadvice.com/)

/

[VoIP Software](https://www.softwareadvice.com/voip/)

/

[VoIP.ms](https://www.softwareadvice.com/voip/voipms-profile/)

/

VoIP.ms Reviews

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

[Overview](https://www.softwareadvice.com/voip/voipms-profile/)

Reviews

[Alternatives](https://www.softwareadvice.com/voip/voipms-profile/alternatives/)

# VoIP.ms Reviews

## Reviews Summary

## Overall Rating

4.8

* * *

## Ratings Breakdown

5

(571)

4

(107)

3

(14)

2

(3)

1

(3)

## Secondary Ratings

Ease-of-use

4.4

Customer Support

4.8

Value for money

4.8

Functionality

4.7

* * *

### Pros

"Even when I had a complicated issue with a specific international number they were able to re-route traffic to make it work within minutes."

"The platform offers affordable pricing, excellent call quality, and a wide range of features that make communication easy for businesses like mine."

"Their products do pretty much anything a small business needs without necessarily needing to have a full PBX onsite or in the cloud."

### Cons

"The setup was very complicated and time consuming, but manageable for someone tech-savvy. Despite having Emergency Services disabled, they connected an accidental 911 call and charged me $75 for the call after the fact."

"Cancelled my entire account mid-conversation with their own fraud team."

"I've reached out to Customer Support with screenshots showing that I had the service disabled but they still won't reverse it."

Fast-track your software evaluation

Speak with a VoIP software advisor for a free 15-min consultation

Filters

Filter Reviews

[](#product-catalog)

Company Size

-   Self-Employed
    
-   2-10
    
-   11-50
    
-   51-200
    
-   201-500
    
-   501-1,000
    
-   1,001-5,000
    
-   5,001-10,000
    
-   10,000+
    

Time Used

-   Free Trial
    
-   Less than 6 months
    
-   Less than 12 months
    
-   Less than 2 years
    
-   More than 2 years
    

User Rating

-   1 star
    
-   2 stars
    
-   3 stars
    
-   4 stars
    
-   5 stars
    

[Clear](#product-catalog)[Show Results](#)

698 results

Sort by

VoIP.ms Reviews, Pros and Cons - 2026 Software Advice