Very easy to set up and manage with good controls on use, coupled with great pricing and a very responsive support staff.

Support is awesome; very quick to get back and always friendly. Quality is first rate; crystal clear audio.

Great seamless migration of the phone numbers. Highly scalable solution.

Excellent SIP Trunk Provider with Reliable Service.

VOIP.ms is my only voip provider for several years. Works perfectly and has a very good price structure.

Absolutely love the system and company. They are super attentive to any issues (usually caused by myself) and the best part is I have the ability to suggest features I'd like to see.

Lack of french interface which make it difficult for some of my customers.

The Very Best in Flexability, Ease of Use, Consitency and Quality.

All in all, a nice toolset for building your own phone system. Costs are reasonable, call quality is decent, and the IVR and voicemail abilities are very good.

VoIP.ms is full of easy to use features that don't need to be added for extra money. The intercommunications between all our different technologies are amazing and easy to setup.

I love VoIP.ms - I would recommend them to anyone looking for such a provider.

Great online portal to add DIDs, add funds. Tech support has been great on the couple of times I needed assistance.

I like that there is a lot of fonctionnallity, I can do almost anything I want and it's relatively easy to use.

Customer support at every level is outstanding. Sound quality and uptime are best possible.

I cannot think of a missing feature, but perhaps the worst part is that there are SO many features that it could be overwhelming for some users.

We havent installed an analog phone like in more than 10 years, and it's mostly because Voip.ms has all the bases covered. Quality, reliability, and really outstanding support personell.

VoIP.ms is inexpensive but powerful and very quick to provision.

Excellent quality in the in the communication and easy integration with asterisk.

I like the ease of use and honestly the customer service is great. The timing of responses is excellent and they’ve always been stable to help me.

I've had some issues where I provision a new DID and it turns out that DID is no longer hosted at VoIP.ms, so I wasted a few hours trying to understand what was going on. It happened a few times.

They are always there to provide support if you need it, although I rarely need it because the platform is really great and stable.

Can be a bit tricky to configure for someone without telco knowledge.

Features are good, price point is very good, they keep adding new features gradually as time passes.

Being charged in USD when I am Canadian and the company is Canadian. I understand why this happens, but it still is upsetting to pay more for the service due to dollar difference.

Their support team is always courteous and responsive. I've never walked away feeling like I didn't get the best possible treatment.

In being a customer for 3 - 4 years, they have always been very helpful and continue to impress me with new features, services, and integrations.

Very easy to use and integrate into your business.

VOIP.ms provides VOIP services at an amazing price, making it the obvious choice over any other VOIP service provider. In my opinion, the top benefits are.

The customer service is outstanding. I love being able to hop in chat and have my issue resolved in minutes.

What I love the most is portability; I can answer my business line at my office desk, or on my cellphone, it's beautiful. I'm not tied down to a location to answer my phone.

Overall, I think it's a pretty good service. I do really appreciate that they added the ability to change registration times as not having that was going to be a deal-breaker for us.

Difficult to navigate web interface for setup.

Great company and great prices, I just wish their GUI was a bit better but unbelievable value for.

As its now, its way too time consuming. Its bad enough, that i have disabled the voice mail at voip.ms.

It is flexible and easy to use. I have never had a quality issue and I can set-up new DID's whenever I need them.

But when it doesn't, there is a major disruption to business and the perception of our clients is hurt. Wouldn't really recommend this product unless you have a full time IT Person to manage it.

The sales rep has always been available even after activating the product. I am so happy that I selected Ooma as our phones and fax provider.

Limitations on the Ooma Business products. Problems transferring calls in larger installations.

Ooma has a great online system that allows you to easily forward calls to your cellphone and send faxes. The online system is very user friendly and I have not had any issues with.

Love that voice mail is sent in an email and the notification when I have an incoming call.

Easy integration, setup and porting of numbers. We like the ease of use of the virtual receptionist and the new SMS and text messaging is great.

Excellent, and I'd recommended to anyone who wants to save some.

Can be utilized in many different ways. Customer service is great.

Customer support has been good. It has been a reliable and cost effective solution for us.

Sometimes the call quality is horrible or just flat out unable to connect and it seems they have a lot of outages.

It is very pricey, especially having to pay each month.

Our company has been thrilled with the updates over the years and it is such a reliable product that we feel we are definitely getting the best value we can from them.

It was easy to get it up and running, and it’s consistent. Also, Customer Support is always helpful with us.

It is great in price and have had great results with it so far. Our company has been using Ooma for a few years now and have recommended it to a few of our clients.

I have it installed and it works great. For the money and the support I don't think there is a better option.

Having the features of a PBX phone system in an easy to program user friendly format. Virtual assistant helps guide and filter calls.

The company and support team have been great to deal with. Not only has the customer service been superb, but the quality of the product (phones) and service (call quality) has been amazing.

Constant problems with messages not being received, calls not being forwarded and the system just not working.

Transferring numbers was fairly painless. Integrates with cell phones.

They seem to crash or don't sync with my phone as often.

They are knowledgeable about there products and always helpful in a timely fashion. They quickly answer and ready to help you.

We needed an IP phone system that was easy to use and maintain. Their service worked perfect for our needs.

The call clarity is very clear, and we love the service. I have never waited more than 2 min to get a hold of customer service.

US Dollar

VoIP.ms is a cloud-based internet phone service solution designed to help businesses manage local, mobile and toll-free number portability across Canada and United States. Key features include voicemail, call waiting, caller ID, DID forwarding, call recording, music on hold, ring groups and three-way calling.


Teams using VoIP.ms can create their own space and communicate with several people in the same conversation through audio conferencing capabilities. The solution enables users to handle high volumes of incoming calls by arranging them in queues, which can be configured to offer optimal customer service. It also offers multiple failover options, call hunting, time conditions and speed dialing. 


VoIP.ms provides sequencing, which allows businesses to create specific scenarios by combining recordings, DTMF and SMS options. The configurable voice response system helps users create numeric extensions for callers to reach the required parties, which can be managed from a single interface. 


WIth VoIP.ms, users can also create unique groups according to requirements such as work, family or friends, which can be filtered to be redirected to specific destinations. 



LongDescription

Call Transfer

Online Voice Transmission

Access Controls/Permissions

Activity Tracking

Employee Directory

Real-Time Monitoring

IVR/Voice Recognition

Automatic Call Distribution

Voice Mail

Auto-Dialer

Communication Management

Call Recording

Call Logging

Call Center Management

VoIP

Call Routing

Virtual Extensions

Call Queues

VoIP Connection

Voicemail Transcription

Ring Groups

Phone Key Input

Call Reporting

Call Conferencing

Predictive Dialer

Caller ID

Activity Dashboard

Alerts/Notifications

Computer Telephony Integration

Multiple Parties

Conferencing

Reporting/Analytics

Voice Customization

Video Conferencing

Call Tracking

Call Monitoring

Live Chat

SIP Trunking

For Cloud Phone Systems

Automated Attendant

Web browser (OS agnostic)

VoIP.ms is offered across three pricing plans, outlined below.

Pay Per Minute Plans: $0.85/month, per DID number (for US & Canada)
Unlimited Plans: $4.25/month, per DID number (for US & Canada)
Toll Free Plans: 
$0.99/month, per DID number (for US)
$1.25/month, per DID number (for Canada)

International outgoing call rates are available based on country. 
Please contact VoIP.ms for more details.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

VoIP.ms

Webinars

Documentation

Videos

Ooma Office is a cloud-based voice + video solution suitable for businesses of all sizes. The platform includes a full suite of business phone features designed to deliver a flawless communications experience and advance team collaboration.

With Ooma Office, there are no contracts or long-term commitments. This makes it easy for businesses to scale it's office phone system with Ooma as your team expands. 

An easy-to-use and intuitive cloud admin portal allows you to customize the service including hold music, personalized greetings and menus, and even offers a free mobile app for your iPhone or Android device. Additional features such as video conferencing, call recording and voicemail transcription are available with Ooma Office Pro. Customers have their choice of hardware – conventional analog phones, IP phones, virtual service through the Office for Mobile app, or any combination of the three.

Ooma provides 24/7 Customer Support over-the-phone and for additional assistance, there are product tutorials, live chat and other online resources available.



Two-Way Audio & Video

SMS Messaging

Call Disposition

Call List Management

Contact Management

Mobile Access

Virtual Call Center

Unified Communications

Video Support

Fax Management

Chat/Messaging

Virtual Voicemail

For Small Businesses

Multi-Channel Communication

Multi-User Collaboration

Mac OS

Windows 10

Ooma Office costs $19.95 per month per user, including one toll-free number.

VoIP.ms vs Ooma Office

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