Business Hangouts vs Cisco Jabber

RATING:

4.5

(84)

Business Hangouts has 84 reviews and a rating of 4.54 / 5 stars vs Cisco Jabber which has 1319 reviews and a rating of 4.3 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (84)
4.3 (1319)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
April 25, 2023
April 30, 2024
Pros/Cons
  • Pros

  • It is easy to use and does not detract from its operability and functionality, it is excellent for internal video conferencing and the interaction with the user is perfect.
  • It allows you to customize your videoconferences to the style that you have in your company, being a low cost tool with respect to skills, so it is very useful when you hold meetings online.
  • Cons

  • Actually that is the case for many of the options. However, nobody else on my team has a problem with the user interface.
  • At times, the system can be laggy and cut out abruptly while on a call. Also, some people struggle with logging into the platform.
Read all user reviews
  • Pros

  • Cost-effective, user-friendly, very rare outage & quality of calls is really good.
  • Cisco Jabber is a great tool for unified messaging. It has been a great tool for people to have on their phones and work remotely.
  • Cons

  • No one ever is on Jabber anymore at my company, and I can't blame them as it's ugly and reminds me of AIM and MSN Messenger days.
  • The design is very dull. The fuctionalities are just limited to chat and voice call, no vodeo call.
Read all user reviews
Pricing Range
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$
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$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos