Heartland Payment Processing vs Dynamics 365

RATING:

3.8

(57)

Heartland Payment Processing has 57 reviews and a rating of 3.77 / 5 stars vs Dynamics 365 which has 5612 reviews and a rating of 4.37 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.8 (57)
4.4 (5612)
Ease-of-Use
4 / 5
4 / 5
Value for Money
3 / 5
4 / 5
Customer Support
3.5 / 5
4 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
June 17, 2024
June 11, 2024
Pros/Cons
  • Pros

  • The integration process is super easy and support is also very good. We never had any problem with them in the past 2.5 Years of integration with them.
  • It's a great tool to be able to take payments and allow people to make payments online. We have had great success with integrating the platform onto our website.
  • Cons

  • Also, their pricing is beyond convoluted so I have no idea what I'm paying for, but I do sense my rates rising.
  • It can be difficult to go back and find transactions in the system.
Read all user reviews
  • Pros

  • Dynamics 365 is a great app provided by Microsoft to run your business. Being a part of the Microsoft is a huge advantage as it becomes more integrated to other MS Office programs.
  • It is nice software, easy to use. The UI is also good, neet and clean.
  • Cons

  • It needs some customization for your need and sometime it gives you errors and that is little unlikely to be in Microsoft products.
  • It turns some people off to products when they have to wait for a live agent, and even worse- that's the only option. I didn't make this a priority simply because I'm not in the category.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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FrontRunners

2022

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos