Heartland Payment Processing vs QuickBooks Online

RATING:

3.8

(57)

Heartland Payment Processing has 57 reviews and a rating of 3.77 / 5 stars vs QuickBooks Online which has 6602 reviews and a rating of 4.32 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.8 (57)
4.3 (6602)
Ease-of-Use
4 / 5
4 / 5
Value for Money
3 / 5
4 / 5
Customer Support
3.5 / 5
4 / 5
Functionality
4 / 5
4 / 5
Last Review Written
June 17, 2024
June 17, 2024
Pros/Cons
  • Pros

  • The integration process is super easy and support is also very good. We never had any problem with them in the past 2.5 Years of integration with them.
  • It's a great tool to be able to take payments and allow people to make payments online. We have had great success with integrating the platform onto our website.
  • Cons

  • Also, their pricing is beyond convoluted so I have no idea what I'm paying for, but I do sense my rates rising.
  • It can be difficult to go back and find transactions in the system.
Read all user reviews
  • Pros

  • The ease of adding vendors and customers is great. Once you iron out the how to of the invoice templates they can be very useful to switch what is needed on each invoice per customer.
  • Up time is fantastic and they always send out down alerts immediately. Love the reports to Excel - works great.
  • Cons

  • I had a little bit of trouble navigating through my past transactions for previous years. Other people have been having the same problems.
  • The user experience was awful compared to Xero I just could not get on with it. Unfortunately it just didn't work for me.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
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FrontRunners

2024

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos