They get the job done when they say they will, unlike the two previous experiences with larger organisations that were appalling.

The integrated system from members to up to date payees is also a great bit of software, makes life very easy. Support it good not that we use it much and overall I would say the cost is very fair.

The team behind the scenes are always very pleasant and helpful, they respond to queries and fix any issues as quickly as possible (usually within a few hours).

That we did not get it sooner, as we was losing money with not tracking memberships.

The system does everything we need to manage our members. Facility support team are excellent - knowledgeable, responsive, helpful.

I have used Ashbourne in my club for many years and their software gets better and better. They charge me per dd coleted and the software is provided for free.

One contact with ease of use for the membership management system. We no longer need to engage with various companies for changes to the website and updates to pricing.

Over time (slowly but surely), they improve their software and hardware, adding new features.

It's an essential part of our business, it would be difficult to replace.

As a team, we have been delighted with our move over to Ashbourne. The amount of time spent dealing with tedious admin has decreased significantly and we have improved as a club operationally.

I'm new to the gym ownership and with them both helping and assisting me with membership shift overs and collections its been so great.

Our door access system has worked fantastically, having an access system integrated with our membership system means we are picking up a far greater amount of defaulters and non-payers.

I don't like that joint members are counted as one member in the reporting.

Ashbourne have been great throughout the time we have used them and I would not hesitate recommending them.

It's helped our gym management run so much smoother, and we're still learning/implementing more and more pieces of what Ashbourne offer. SENSITIVE CONTENT] is fantastic as our account manager.

The Members app/portal is also very user friendly, almost without issues and is very easy to manage from the back-office.

Software works well and a great team behind it.

Very Easy to use and set up and the amazing support form Ashbourne.

In the 4+ years we have worked with Ashbourne, we have found them very helpful, polite and easy to get in contact with. If we have any technical problems, they are always quick to help and rectify.

Ashbourne help us make our customer database and booking system easy to manage.

The value for money is great and the team are always very helpful.

I don't like that there are such limited spaces available for items on the till. I dont like that we cant edit members basic information (email address, address etc).

The main good thing for me, is the speed at which the Ashbourne team deal with queries and issues. The software is very easy to use and navigate and is fairly comprehensive.

I've used three member management software providers including Ashbourne and this is definitely the best. Customer service always outstanding.

It is user friendly and I appreciate the video tutorials in the help section.

The website is easy to navigate. I really like the newer calendar link that is available no matter what screen you're in to click on.

I love the functionality to tie registration through our website resulting in a seamless user interface that is not only easy to use, but also family friendly.

It can be very difficult to maneuver and figure out exactly how the system should be set up for proper use.

A 180 change from the old platform we were using. It's not only used friendly for the administrators but as well for our families/members.

It's easy to use for administrators and cliental.

It had a lot of helpful features that helped the company.

I love that our users can register online and fill out all necessary paperwork needed. The important information is organized and quick to pull up/access.

M struggling a bit more with the updated version.

It was pretty easly to learn how to navigate Jackrabbit and we love the parent portal that our families can access. The tech support is amazing in answer any questions.

Web registration should calculate and post fees correctly. Lots of manual work is required, leading to user errors.

The customer service is the best I've seen in that they respond to inquiries swiftly with answers or suggestions to my situation.

Scheduling is great and keeping track of all absences and makeups is very easy.

Excellent experience with Jackrabbits Swim. Customer service is terrific.

We love the ease of use for customer information tracking and scheduling of classes.

Anytime we've come across something that didn't quite work well for us or found something we thought we needed, it was something that was in the works to be rolled out soon.

The support staff is awesome. Always ready to help and fast response.

Easy to use interface for Managers and Families.

We don't really have any complaints. Some reporting aspects are not as detailed as we would like but there is usually a way to figure out a way to get what we need.

You can almost do everything you need with in the software. They keep adding more and more integrations so eventually it will all be in one place and I love it.

The website loads faster, even when on slow data connections or mobile devices. The canned reports are good and the ability to create and save favorites is helpful.

Jackrabbit has so many features that our swim school needs. It's mostly easy to use after you get used to it and they have great customer service.

The software is easy to use. And the YouTube tutorials are helpful.

The ease of use has to be the number one reason we like it best. Followed closely by the quick response from support when we can't figure something out or have ideas for improvement.

It is easy to navigate and always improving. They are constantly listening to users to better the software and help you find the best way to use it with your company.

I first loved the ease of set up for our business. I was able to set up registration and approximately 100 classes in a matter of hours.

We have been using it for a few years now and I think it has really helped the business suceed. Customer service is great and usually responds fairly quickly to our questions and concerns.

Excellent software with equally excellent customer service.

So much you can do and so much great help to do it.

It needs to have a pre-requisite ladder to prevent parents from registering for the wrong level. It tends to be an expensive program compared to competitors for those of us with high student loads.

We have multiple classes at the same time with the same level. This makes it hard when we charge for tuition.

I dont know what I would dislike. They even have a Facebook group.

We were excited to implement Jackrabbits new policy agreements, we have been able utilize and integrate different agreements for our individualized programs.

ITS  VERY EASY TO USE EVEN FOR  THE UN TECH SAVY EMPLOYEES.

Pound Sterling

Ashbourne Membership Management have partnered with thousands of clubs, gyms and fitness studios around the world, gaining a unique perspective into what gym owners are doing to make their business a success.

Using these insights, we have created a tailored all-in-one club management platform which caters to each gym owners unique needs.

Offering hassle free direct debit collection, complete gym and membership management and marketing support, our integrated software makes running your gym as stress-free as possible.



LongDescription

Member Accounts

Employee Management

Electronic Payments

Payment Processing

Recurring/Subscription Billing

Customizable Reports

SMS Messaging

Credit Card Processing

Attendance Management

Attendance Tracking

Customer Accounts

Customer Database

Registration Management

Class Scheduling

Data Import/Export

Multi-Location

Self Service Portal

Self Check-in/Check-out

Booking Management

Email Marketing

Mobile Access

Membership Management

Marketing Automation

Client Portal

Email Management

Website Integration

Activity Dashboard

Alerts/Notifications

Online Booking

Reporting & Statistics

Reminders

Class Management

Customizable Templates

Visitor Management

Team Management

Billing & Invoicing

Website Management

Discount Management

Customizable Branding

Facility Scheduling

Customizable Forms

Client Management

Instructor Management

Point of Sale (POS)

Member Portal

Inventory Management

Every club and gym is different, so we tailor our prices depending on what package you need from us.

Once you've seen our entire system and the services we provide, you can build the club management service that works best for your club and then get a price based on your needs, so you don't pay for anything that doesn't help you manage and grow your business.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Ashbourne Membership Management

Live Online

Documentation

US Dollar

Jackrabbit Swim is a club management software designed to help swimming schools manage online registrations, customer relationships and payment processes. Administrators can view scheduled classes on a daily, weekly and monthly basis and record absences on a unified interface.

The platform enables supervisors to create, organize and share private lesson plans including available time slots with families. Managers can record students’ costume measurements, track inventory levels, place orders and collect payments. Jackrabbit Swim allows operators to generate reports and gain visibility across finances, enrollment details and class efficiency. Additionally, team leaders can manage employee schedules, track working hours and configure role-based access permissions among staff members.

Jackrabbit Swim lets businesses integrate the system with several third-party applications including QuickBooks and Express Payroll. Pricing is based on monthly subscriptions and support is extended via FAQs, email, chat, phone and knowledge base.


Parent Portal

Activity Tracking

Online Registration

Invoice Management

Calendar Management

Student Management

Online Payments

Skills Tracking

Event Scheduling

Email Reminders

Event Management

Event Calendar

Staff Management

Member Management

No contracts, pricing based on total student count.

1-100 students: $49/month
101-250 students: $89/month
251-500 students: $129/month
501-1000 students: $169/month

Ashbourne Membership Management vs Jackrabbit Swim

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