I had trouble with the internet version. It would not close end of day without locking up.

Their support staff is excellent and responsive to all of my needs. A recently released cloud version includes small changes that overall make it better than the old version.

At the price it is the best value of any program out there. Customer support is second to none.

Emulating a DOS based program would bring stability, it makes odd errors like switching customers and dates.

The new vehicle selection menu is terrible compared to the old full screen version, it's bad enough we don't even use it when booking appointments any more.

It is the best program for the money out there. It is a low overhead software that can run fast on older machines.

I love that using Baymaster is easy - for example looking up a service history is at your fingertips. This is especially useful when a customer is on hold or at your service counter.

Using the cloud will be a disaster identity theft, theft of intellectual property and not being able to access the program when the internet crashes will be some of the problems.

Great communication and quick service when needed.

We have used Bay-Master since 1997. I appreciate all the features and would recommend it to any automotive repair shop it its invaluable for keeping track of everything.

Very happy with system design and capacities. Great value for the fee.

The customer support in this program is awesome. The technicians are friendly, you get to talk right to a person, and they are very knowledgeable about the program.

Very easy to use well laid out not over burden with layers of crap.

When it crashes it seems your the only ones that can fix it there is no fix it self buttons.

We are producing accurate, easy to understand invoices with very little effort. Customer communication has improved with our ability to send canned text messaging quickly and easily.

Great software, history, diagnostic/estimating, ease-of-use, all into one program.

My experience has been one of the best investments in our business after over 30 years.

Repair history is the best. It’s easy to search prior repairs.

This software is SO easy to navigate through. It is user friendly and has a lot of additional features.

We love the way we can easily look back on work history and previous repairs done to a vehicle. Program is pretty easy to use.

The texting feature found on both versions is  great way to improve customer communication and efficiency with very little effort.

Customer support is awesome. I really like the web based program.

It integrates with other info systems well. It prints understandable upfront invoices for customers.

The online version lost quite a few functions my shop used from the pervious version.

The program is just perfect for my needs and my customer.

Ease of use, good integrated tools in system, easy customer look up.

Ease of use, good technical support if/when needed.

Part description has limited space. If you want to be very descriptive in naming a part you are limited.

M working on cancelling our account but the customer service is what ruining my relationship with FIXX.

There are two items of frustration. Creating reports in Fiix is a giant pain.

Overall, my experience has been very good. Customer service is quite good and they really do work to make the customer happy.

Helps to manage assets and schedules quite well. Tracking is simple  to use and nice and functional.

Fiix support seems to be very limited. For example, the search function in RFQs does not search the supplier, it is searching an address field, rendering it virtually useless.

I am impressed with the user friendliness of the software and the ability of it to cover a range of needs.

We use only a small portion of the software's capabilities. Does an excellent job for the cost.

An additional bonus with FIIX is that the support team is vey friendly and helpful in answering any questions and resolving any issues.

I liked how easy it was to create items within this system. This will be a great system for a new business, existing business or in our case, a rapidly expanding business.

They have also refused to refund monies we paid for training despite acknowledging that the training has not been done - which is just theft.

Great communication with the Fiix team when issues are identified, great training videos that show all steps within Fiix and that can easily be viewed throughout any and all functions.

It is quite user friendly for a powerful tool which has been great when building out the Facility and officially implementing Fiix.

The software lays out the asset structure in an easy to use way. Keeps a great history on all work orders and changes made to assets.

Could be more integration between requester and manager. Some communication is lost after the work order is assigned.

Having the ability to have all information in one database is extremely important for our company during our audits. This product is very good.

We have had a great experience with Fiix and have seen an increase in up time and an increase in our preventative maintenance completion.

I love the cross-integration between my field technicians, accounting, and warehousing.

When used correctly by our facility staff, it is a great tool and will help us take better care of our properties and equipment.

Ease of use, Customer service, reports, etc. In fact the CMMS is really simple and efficient.

Migrating inventory data from one system to another was an epic failure. It ended up being useless data and all had to be re-entered.

I quit using Fiix about 4 months into our second year. Lots of time lost entering in the information sadly.

Graphical presentation was very poor, the way numbers are showing it required proper graphical representation with few colours.

I have enjoyed working with the reps at Fixx. Any time I have had questions either with technical support or licensing, they have been professional and courteous in answering.

US Dollar

Bay-master is an auto shop management app that can be deployed both on the cloud and on-premise. This tool tracks inventory, labor, payments, service history, and online ordering. Bay-master also offers a built-in margin calculator, which automates pricing while calculating cost, margin, and retail values. Other features include customizable labor packets, pre-set customer discounts/surcharges, and ticket management preferences. 




LongDescription

Labor Rates

Customizable Reports

Repair Tracking

Customer Database

Recurring Appointments

Job Management

Scheduling

Accounting

VIN Lookup

QuickBooks Integration

Inventory Tracking

Historical Reporting

Labor Cost Reporting

Preventive Maintenance

Service History

Inspection Management

Alerts/Notifications

Reporting & Statistics

Work Order Management

Billing & Invoicing

Accounting Integration

Inventory Control

Employee Scheduling

Customizable Forms

Summary Reports

Quotes/Estimates

Customer History

Point of Sale (POS)

Appointment Scheduling

Maintenance Scheduling

Inventory Management

Purchase Order Management

Electronic Payments

Progress Tracking

Order Management

Invoice Management

Communication Management

Data Import/Export

Multi-Location

Sales Reports

Invoice Processing

Reminders

Automated Scheduling

Estimating

Progress Reports

Appointment Management

Job Tracking

Client Management

Third Party Integrations

Work Order Creation

Activity Tracking

Task Scheduling

Electronic Signature

Calendar Management

Mobile Access

Job Scheduling

Contact Database

Document Management

User Management

Barcode/Ticket Scanning

Time Tracking

Access Controls/Permissions

Technician Management

Workflow Management

Activity Dashboard

Parts Management

Drag & Drop

Customizable Fields

Search/Filter

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

Bay-masteR

Live Online

Webinars

Documentation

Videos

Fiix is a cloud-based computerized maintenance management system (CMMS) that helps businesses organize their maintenance departments, get on top of maintenance backlog, and work towards preventive maintenance.


The CMMS helps manage work orders and physical assets, schedules, tracks maintenance and keeps detailed records of asset performance and maintenance history. Other features include inventory tracking, parts and supplies management, an interactive calendar, printable QR codes for easy asset tagging, customizable reports, multi-site management, ERP integrations, and more.


Fiix is a web-based solution, aiding in setup and automatic updates. All users also get access to the Fiix mobile app, which puts the CMMS into the hands of technicians in the field. The system is compatible with Mac and Windows operating systems and any iOS or Android mobile device.



Barcoding/RFID

Status Tracking

Mobile Alerts

Asset Accounting

Document Storage

Equipment Management

Scheduled/Automated Reports

Resource Management

Barcode Printing

Barcode Recognition

Downtime Tracking

Facility Management

Audit Trail

Cost Tracking

Fixed Asset Management

Compliance Management

Real Time Data

Performance Metrics

Vendor Management

Maintenance Management

Benchmarking

Role-Based Permissions

Real Time Notifications

AI/Machine Learning

Real Time Updates

For Schools

Residential Properties

Asset Tracking

Equipment Maintenance

Work History

Asset Categorization

QR Codes

Root Cause Analysis

Real Time Reporting

For Mechanical Equipment

Asset Lifecycle Management

To-Do List

Reporting/Analytics

Monitoring

Equipment Tracking

Incident Management

Warranty Tracking

Predictive Maintenance

Purchasing & Receiving

Location Tracking

Task Management

Check-in/Check-out

Calibration Management

Asset Planning

Vehicle Information

Facility Asset Management

Real Time Monitoring

For Airlines

Digital Signature

KPI Monitoring

Audit Management

Single Sign On

Real Time Analytics

Manufacturing Inventory Management

Mac OS

Web browser (OS agnostic)

Windows 8

Windows 10

Basic: $45 per user, per month.
Professional: $75 per user, per month.
Enterprise: Custom pricing.


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