Every time we reach out with questions the EWorkOrders team responds very quickly and helps us get what we want out of the program.

Excellent customer service, when I have a question or concern they respond within hours not days.

The software facilitates a great way of communicating in a decentralized organization to ensure items are completed in a timely fashion ensuring a quality product for our customers.

I helped implement and currently help administer eWorkOrders at a company with three sites with no previous CMMS. The implementation, training, Go Live and ongoing support has been excellent.

The only con for us is because eWork Orders is a cloud based system we can't use it for problems involving internet or power outages.

How-to-Videos embedded into each module’s help section. Streamlined modules, allows for the rapid retrieval of information, to quickly accommodate and respond to customer requests.

Customer service is timely and dependable. Pricing is competitive and reporting tools can be customized to your preference.

This is a great product for a mid-sized facilities management operation. I've used it at two different organizations and have been very happy with both the product and their support.

Top managers love the fact through reports and dashboards, they get real-time information on our maintenance operations.

There is no partial item count (ex. Received 2 of 3) on the purchase order record if there is a partial receipt.

The initial PM set up was a bit confusing in terms of assigning the assets to the PM.

The transition from our prior CMMS to eWorkorders was quick and painless. This software is a great value.

So the vendors that we engage with have got to be at the top of their field.

Setup and configuration is difficult until you become intimately familiar with the product.

There is not away for creating custom queries to be written if you are a SQL user. We cannot search by Work Order numbers and in some cases we have a list of particular ones.

Call directly or email doesn't matter always get a rapid response. Thank You eWorkOrders for making my job easier.

It looks like its going  to be user friendly. The customer service and tech support is very good.

The eWorkOrders system helped us achieve that and more. The ease of use for line staff to enter work orders is as good as it gets.

Sometimes finding a specific work order it difficult because the type filters that are offered.

It helps us reduce our paper use, the what's new feature is terrific much better than getting emails, it is quite a flexible program and our tech support has been awesome.

We really like how quick and easy eWorkorders is to use for both the individuals requesting the work orders and the maintenance techs.

The thing we like best about eWork Orders is how easy it is for our employees to open new work orders. The interface is very intuitive.

We expanded and had to find a one stop shop. Where it could take money, allow for signing of leases, etc.

The cloud based service saves IT cost, and provides access any time, any where. I would recommend the software to anyone.

Very pleased with the product. Cost savings is tremendous compared to other systems I have used.

This software has an ease of use and covers so much of what's needed. We run our business on it and it has performed flawlessly.

The initial set-up and implementation was super fast and all questions arising from it being new to my team were answered within minutes of reaching out to customer support.

If for any reason I have a question or needs something added that I don't have the capability to do, they will help me in anyway.

There are a lot of CMMS systems out there that are very costly.

Mobile version is not available while offline (no internet/wifi/mobil access).

We see so much come through in a day that you can retain that info. Being able to add pictures and notes are great.

It is super easy to learn and use. Very easy to setup as well.

The have great customer support. Hundreds of reports to choose from and if you can't find a standard report from their list of reports, they will build a custom report for you.

Ease of configuration, personalization and customization. Straight-forward, trouble free, fast inexpensive Implementations (ie $1,500 completed in 1 week).

The software is little bit difficult to manage first time but as you familiar with the tool it's works smoothly.

Most Cost Effective and Easy to use CMMS on the Market.

Great team, happy to work with them but wish the technology be more up to date and focused on user experience and integration with other systems.

Overall I like the software and it is very reliable.

This software makes it easy to track equipment preventive maintenance and repairs. The reporting tools make it easy to generate customized reports to assess factory performance.

We were on our own is a very short period of time. Love it for what we need, which is a master Cal/PM database.

Easy to use and update as needed. Data load was easy with the help of the MassGroup team.

Hard to navigate and construct reports. Difficult to update comments in some screens.

The team who support us is great, very attentive and easy to work with.

The most difficult part of the software for my team is the local admin for the software sits in another time zone, so we sometimes have a hard time getting what we need from our internal resources.

We used TME to solve our problem of not having a database for our equipment.

Very configurable, excellent customer service/interfacing. We currently utilize inventory and asset module and have found the inventory module more in-line with our needs than the asset module.

The software meets all of our needs and the support team is superb. There are many features that support analyzing and  improving process performance.

Often we have solutions to problems within an hour, especially if we let them know they are critical.

TME has a lot of add on features and is very user friendly.

The ability to generate a report for almost any data is also a big positive.

US Dollar

eWorkOrders is a cloud-based maintenance management solution offering an integrated suite of tools to manage work orders, asset management, inventory management and preventative maintenance.


The software solution provides users with tools and an interface that gives users the ability to organize service requests and other employee tasks into a single platform, available to owners, managers, engineers, tenants, vendors and others. Data can be displayed as text and on an interactive calendar or map.


eWorkOrders features a reporting module with essential reporting tools that gives users the ability to assemble their data collection within their CMMS and transform it into reports.


The software solution can be configured for businesses of any size, throughout any industry, worldwide. It’s accessible from a computer or mobile device, and upgrades and tech support are included.



LongDescription

Real Time Analytics

Employee Management

Purchase Order Management

Work Order Creation

Barcoding/RFID

User Management

Status Tracking

Barcode/Ticket Scanning

Tire Management

Mobile Alerts

Asset Accounting

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

Service Request Management

Equipment Management

IT Asset Management

Dispatch Management

Job Costing

Real-Time Monitoring

Contract/License Management

Task Scheduling

Repair Tracking

Disposal Management

Electronic Signature

Invoice Management

Project Management

Key & Lock Management

Customer Database

Recurring Appointments

Resource Management

Job Management

Calendar Management

Customizable Fields

Barcode Recognition

Geographic Maps

Scheduling

Data Import/Export

Multi-Location

Self Service Portal

QuickBooks Integration

Facility Management

Audit Trail

Fuel Tracking

Technician Management

Mobile Access

Cost Tracking

Fixed Asset Management

Inventory Tracking

Depreciation Management

Compliance Management

Real Time Data

Routing

Historical Reporting

Vendor Management

Maintenance Management

Utilization Reporting

Role-Based Permissions

Preventive Maintenance

KPI Monitoring

Real-Time Notifications

Service History

Workflow Management

Real-Time Updates

For Schools

Residential Properties

Budgeting/Forecasting

Asset Tracking

Activity Dashboard

Inspection Management

Parts Management

Alerts/Notifications

Equipment Maintenance

Work History

Reporting & Statistics

Reminders

Asset Categorization

Automated Scheduling

Estimating

Work Order Management

Vehicle Information

Job Scheduling

Billing & Invoicing

Accounting Integration

Audit Management

Alerts/Escalation

Real Time Reporting

For Mechanical Equipment

Asset Lifecycle Management

To-Do List

Facility Scheduling

Inventory Control

Reporting/Analytics

Commercial Properties

Contact Database

Monitoring

Prioritization

Remote Access/Control

Mac OS

Web browser (OS agnostic)

Windows 10

$35/user/month up to $120/user/month depending upon features needed and number of users.

Email/Help Desk

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

eWorkOrders CMMS

Live Online

Webinars

Documentation

Videos

Traceability Made Easy from MASS Group is an end to end maintenance management solution that was developed to assist managers with monitoring equipment performance levels. It’s designed for companies that operate in high production environments that need to manage work orders, track inventory, schedule routine maintenance, and generate reports on equipment.


Information in TME is updated in real-time, so users on the floor always have access to equipment performance data. Managers can assign tasks to maintenance personnel through the system and then order status updates via email or text message while a work order is followed to completion. TME records total time spent on repairs and identifies overdue maintenance tasks. It also comes with a built-in contact manager to store support numbers and contact information for employees, customers, vendors, and suppliers.


Traceability Made Easy offers multiple deployment methods. It is geared towards mid-size companies in industries like aerospace, automotive, high tech, and manufacturing.



eWorkOrders CMMS vs TME CMMS

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