Good, does what it's supposed to do. Overall it's been helpful at work.

Simplicity and ease of use are the best features. I also appreciate the quick feedback that confirms submission of an entry.

Very easy to setup, easy to use without much training, and excellent customer support. No user account limitation.

With a mixture of capable and not-so-capable employees, having a easy to use interface is a must and this is the software we need.

It is extremely easy for users to submit requests, to update and assign them, and to pull reports to show our progress. Extremely user friendly.

It has a lot of features to fit many needs in an organization. The support is fantastic and they can assist in anything.

Sometimes there is a delay in the drop down fields but that may be just network issues rather than the software.

I product is only as good as the support that comes with it aaaand FMX has excellent support and customer service.

Very user friendly, powerful data usage, great customer service.

Wonderful product to help manage  your schools facilities and calendars.

Best part about FMX is the customer service. They respond instantly and help us do bulk imports.

The commitment of the product specialists and customer support personnel. The integration with the building automation software is wonderful.

The personal interaction I've had leading up to my final purchase of FMX was great and they have very competitive pricing compared to other products on the market.

The interface is intuitive for end-users and provides great features for it's price point.

Inspections do not auto create work orders for failed inspections.

What makes this product appealing is its simplicity, and ability to bring together all the disparate ticketing queues into a single product, while still maintaining separation of those queues.

If you are looking for something beyond an tool for running operationally, this may struggle.

I love the reports and the easy of use. Active Directory integration has made it do dimple for our users to enter tickets.

Since this system has no been implemented quite yet, I do not have a comment about what to imporive  in regards to my role.

FMX appeared to be easy to use and it provided a lot of flexibility with being able to customize fields in any part of the system. Not to mention that all the modules are included in one price.

We recently added the ability to manage our vehicles and equipment which is very nice.

I have very little negatives to say about this product. The only downside was implementation.

The web based program is good and user friendly.

It's nice to be able to tell a client how much inventory they have in stock to the individual piece before they come in for production.

My experience with FMX has been fantastic, the team has been really helpful and patient while we modify this software for our needs.

We are multifaceted similar to a municipality and FMX was able to customize every feature to fit our community perfectly.

They have been great from the very beginning. They continue to provide updates to their programs and they notify us every time one is made with a helpful tutorial.

There is no app, which is very annoying when trying to use out in the field. On your phone you have to open up your web browser and log in on the web.

Good experience generally, but really need the Google calendar integration.

Overall, the implementation and actual use of the software was seamless. We are so glad we found it are able to integrate it into our organization.

We were able to integrate the system almost immediately. On top of that, the support has been top notch.

Easy to use and good price as compared to competition.

FMX as a company has been wonderful to communicate with and have always been readily available to help with any questions.

Their reps are great at communicating when changes happen and any time I need help the go above and beyond to help me figure things out.

I liked the ease of use and the transparency of the software.

We really like their staff. They are completely US based, super friendly, and have the kind of customer service that all companies should strive for.

I dislike how many iterations and passwords I need to enter into the system. I dislike that I need to be logged into the system in order for the automated emails to work.

Have not come across anything I dislike about the software.

Customer assistance has been great and helpful. Doing a the basic tool tracking is simple.

They always walked through everything. I would highly recommend this software for anyone that keeps track of equipment and/or supplies.

After researching several companies and demos of different products, we like GigaTrak the best not only for ease of use but also the price. They do not charge per asset like many others do.

I have found no bugs and the occasional update is to actually enhance the product not fix it.

Logically placing things under the right menus. Very easy to check in/check out and place those items into warehouses , if needed.

Easy to use, you can track the tool history, good customer service and support. Cost is good for the value.

I like that they offer both options and dont push to Cloud. I also like their customer service since the purchase.

It is difficult to use the device. Many users were very frustrated.

When looking into software for handling tracking of our equipment, this one seemed to be the best for our needs.

It help reduce the cost of tools that are tracked now compare to log sheets and gives a better instant report that is required sometimes.

The software is easy to learn, the reports to track maintenance are awesome this software is easy to use great value for the price.

Their website has a great knowledge base, contains apply defined and specific videos which can be used as reference materials when looking on how to do something.

They do have exceptional customer support. Christie and Nicci have been there every step of the way to help quickly resolve issues.

Locations and have it designed for our needs. The support that comes with the software is amazing and were always handy to help with our needs.

So far we truly enjoy it. It saves labor costs and time invested entering and tracking.

Really good with contact and support very quick to implement program from existing tool program.

This feature should only be for the admin though to avoid misuse.

Very easy to use with a friendly interface. All other companies we looked in to are pushing Cloud and we didn't want a subscription service.

I think the reports are very useful. I can bring up important information within seconds.

Parts of the system is hard to understand - there has to be a master set up which should be able to be turned off if there is only one location.

Integrating GigaTrak into our processes was painless and easy. It is very helpful to be able to track who our tools are checked out to.

It’s so easy to use and learn. The support team is wonderful, they have been there to help me with every question I had.

We have enjoyed using GigaTrak to track our tools. This helps keep us organized as a company.

However, the support that we have received from Gigatrak has been phenomenal. Sales support has been great, deployment support has been great, and general support has been great.

US Dollar

FMX offers configurable maintenance and facilities management software that helps organizations maximize productivity, cut operating costs, and gain actionable insights about their equipment and facilities. The software decreases work order resolution time, organizes preventive maintenance tasks, and allows you to manage your equipment and assets all in one easy-to-use system.

FMX is proud to serve K-12 schools, higher education institutions, municipalities, and a wide array of other industries.

FMX offers ongoing customer support and training and is happy to report a 98% customer satisfaction rating and a 2-hour average response time. In addition, the solution is accessible from any web browser, including mobile devices, and allows for unlimited requesting users at no additional cost. When you choose FMX as your solution, they will make it their priority to help you achieve operational excellence and improve your bottom line.

LongDescription

Purchase Order Management

Work Order Creation

Barcoding/RFID

Barcode/Ticket Scanning

Customizable Reports

Document Storage

Access Controls/Permissions

Equipment Management

Dispatch Management

Contract/License Management

Task Scheduling

Ad hoc Reporting

Key & Lock Management

Customer Database

Recurring Appointments

Job Management

Calendar Management

Customizable Fields

Assignment Management

Scheduling

Data Import/Export

Audit Trail

Technician Management

Mobile Access

Cost Tracking

Fixed Asset Management

Inventory Tracking

Compliance Management

Routing

Historical Reporting

Vendor Management

Maintenance Management

Labor Cost Reporting

Preventive Maintenance

Real-Time Notifications

Service History

Workflow Management

Real Time Updates

For Schools

Residential Properties

Asset Tracking

Activity Dashboard

Inspection Management

Alerts/Notifications

Work History

Reporting & Statistics

Reminders

Automated Scheduling

Work Order Management

Billing & Invoicing

Real Time Reporting

Asset Lifecycle Management

Facility Scheduling

Inventory Control

Reporting/Analytics

Commercial Properties

Room Scheduling

Customizable Forms

Incident Management

Quotes/Estimates

Drag & Drop

Predictive Maintenance

Purchasing & Receiving

Third-Party Integrations

Maintenance Scheduling

Task Management

Document Management

Inventory Management

Calibration Management

Electronic Signature

Invoice Management

Multi-Location

QuickBooks Integration

Real Time Data

Role-Based Permissions

Equipment Maintenance

Job Scheduling

Contact Database

Equipment Tracking

Job Tracking

Search/Filter

Asset Library

Location Tracking

Facility Asset Management

For Airlines

K-12

Mac OS

Web browser (OS agnostic)

FMX personalizes each organization’s solution so that you’re able to pay for all the capabilities you need, and none that you don’t. Because of this, there is no set price for FMX’s products. Your personalized quote will be based on the number of users working on, and closing out, maintenance requests (or the number of students enrolled if you are a school) and the features most important to your organization.

We also offer a 14-day free trial, no credit card required.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

In Person

Live Online

Webinars

Documentation

Videos

Tool Tracking System is a cloud-based tool management solution that can tracks assets, employees & safety equipment within the construction, field service, and government industries. This tool has an intuitive interface that allows users to easily manage their work orders, assets, and safety equipment. Tool Tracking System offers users the ability to communicate with their teams in real-time by sending alerts across all devices. Users can also upload photos of damaged or misplaced assets directly into TTS.

Status Tracking

Activity Tracking

Barcode Recognition

Inventory Optimization

Labeling

Returns Management

Audit Management

Product Identification

The cloud based Tool Tracking System software connects all devices and functions on Android, iOS and Windows devices.

For desktop users, Tool Tracking System starts at $75 / month

For mobile users: $20 / month

Tool Tracking System includes automatic upgrades and unlimited support.

FMX vs GigaTrak Tool Tracking System

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons