We have been disappointed with the software. We found it clunky, inflexible and overly complicated to use.

Its adaptable and innovative, great for navigation around the platform.

Customer service is useless, and very slow. Again you get promised it’ll go to development team for review and get nothing.

Great Support, quick reliable and helpful. Special Thanks to our Onboarding Manager.

I really like that you can program all your costs into job logic so that it calculates costs on jobs.

We have used Joblogic for a while now but changing over to the new system has been great. Lots of really useful features that we are able to utilise.

The team at Joblogic are always willing to help where required and I would strongly recommend this service software to any company.

The ability to dial the contact number of the applicant is great.

Easy to save the team time by getting jobs to them quickly.

Terrible Company do not go anywhere near them.

I was always confident that issues would be addressed & I would be kept up to date at all times. The training provided was informative, productive & most importantly delivered in a great way.

Solves the H&S problem of lone working. You can change a quote into  a job (you decrease administration cost).

We have worked with this software for over 7 years and have received excellent support.

Outstanding customer service. Friendly, easy to work with company with personal approach.

There can be a lack of feedback/knowledge on what caused the errors. There can also be long wait times for the development team to address faults within the system.

Overall we are more then happy with the system, the continual development of Job Logic as really improved how our business operates.

Easy to use database with flexibility and good support.

Had a great day, great company, great trainers. Feel much more confident in using the system.

Relatively easy to set up, customer support was great whilst doing it.

Mobile Logic will assist us with our drive to reduce waste with paperless worksheets as well as quick updates between engineers and the office.

The team at Joblogic have helped us every step of the way so far with rapid support, great work on the back-end and a great ear for our needs.

Take your time when completing the setup as our initial idea was to go live within two weeks of training and speak to the lovely support team throughout the process.

We placed an order with JobLogic a few months back, the service from start to finish has been outstanding.

Joblogic has been brilliant for us as a business.

Too many pros to list here. The most useful thing has to be the way the calendar/diary and allocation of jobs to engineers works but also the invoicing module which integrates with Xero effortlessly.

We're making several changes here and you've all been so helpful and accommodating. People are quick to complain so just wanted to take the time to actually thank you, it is very much appreciated.

The developers are pro active and always looking for ways to improve and integrate the system into businesses. The cost is not prohibitive and the back up from the support team is first class.

The software is easy to use, and the interface uses plain English text. The menu structure is excellent and intuitive.

The fgas stuff is great, the PPM planner is great all in one place and easy to use.

The support we get from Protean is very good, the help desk team are very responsive and can usually resolve any issues very quickly.

Excellent telephone and email customer support with webinars, videos, and online help also available. Easy to use app which isn't web based so doesn't rely on network connection for continued usage.

Terrible and because I decided to switch they are withholding my customer database.

The service, the tech and support teams are awesome, they are always on hand, 24 hours a day to support. Every single one of them goes above and beyond.

Very user friendly, saves a huge amount of time.

The fact that there are new features added frequently without additional cost is great.

When looking initially it can be a little confusing  as it looks complicated, that soon goes away once you understand the layout.

Form building initially was confusing but very simple after a few questions were answered.

I find this silly as the work around takes longer then just inputting into a spreadsheet or any other kind of software you have before you use Joblogic. Very disappointing and no part refund or help.

I really like that I can use it on my laptop or phone and switch between the two, plus the job-costing feature is fantastic.

This integrates great with TSheets it allows you to work through all the time cards with ease and get people paid on time.

Integration to Quickbooks is very good once setup properly. Service is fantastic although they can't fix it if the software itself is the issue.

This is the easiest program, it makes your job so easy and the customer service is outstanding. You can call anytime and they will walk you through anything you want to do.

Its ease of use and ability to integrate with Quickbooks as well as payroll services is a huge plus.

It has been great being able to clock in and out from my phone and keeping track of my pto and holiday pay. Overall experience has been amazing.

Overall TSheets has done a good job to save our time and maintain records. We are over all satisfied with the job.

That being said, it is more of a personal annoyance to me than a hindrance and I would not let this be a game stopper for anyone.

Amazing product, very easy to use, and I like the reports that I can print. Thank you support team for your assistance today.

I really dislike the amount of redundant features advertised as individual separate features. It was frustrating to say the least.

Very pleased with the quality and accuracy and seamless integration to QuickBooks Online.

As a new user to the software I have been using the chat feature for help quite a bit and all the agents are amazing CP1 was super helpful today.

TSheets was wonderful and the customer service was the top of the line.

Me personally I would recommend it to  my friends and own circle of relatives to try this great platform. Employees can clock in themselves and simply watch for approvals is only a win for us.

Representative was a complete delight and super helpful. The customer service alone is worth the investment.

We have been using Quickbooks times for many years now. It helps us create the employee schedules as well track their time on specific tasks which improves our billing process.

Some features can be added, e.g. California meal violation premium pay and Meal waiver (so there is no premium pay).

The Tsheets makes it easy for the employees, supervisor and accounting departments to report hours, collect facts and track projects, but overall this is a good software to have at a great price.

Customer support service has been a wonderful help with answering all my tsheet help needs.

Very easy to use, complies data for HR and payroll with ease. Keeps a great record of my time as well as other people in the company.

Love how it integrates with Quickbooks. The rep did a great job helping me get the web connection up and running after upgrading my computer.

Horrible experience, deleted data and sudden paywall.

AMAZING and best customer support ever, the rep helped me out and fixed all of my problems -  LOVE HER.

When T-Sheets ran their own customer service center, they were absolutely wonderful. Quick to respond, always helpful and had answers.

This is very user friendly and easy to use on a cell phone. I like that it can track where you clock in and out.

I was not able to use TSheets long enough to find a downside. We had to cancel as a result of losing our hourly employees during the COVID crisis.

I was really excited about all of the features this product had to offer.

Having an app that each employee could download following a link and then clock in and out in a super straightforward manner was fantastic.

Good! when i had a small issue, Rep did a wonderful job helping me understand how to fix it.

Overall experience is good enough. I think this is pretty much helpful for any organization.

Customer service is wonderful, precise help line, they meet our desires in the office.

The customer service is the best. The reps were really helpful and I appreciate the time and detail spent helping us out.

The user interface is not the most intuitive, and sometimes it is easy to miss when you have input the wrong phase for a billable period.

Since I have to complain, I would say that some of the windows and sub windows scroll in odd ways and are sometimes difficult to scroll through.

Ease of use with the QuickBooks Time helps with time tracking for all employees, making payroll easy.

Our accountant also love the ease in reporting. The biggest plus - we are now able to accurately price our packages based off historical labor hours thanks to T-sheets.

This is more of a failure of staff than the product, but is something that should not be dismissed.

Problems we have been/are currently experiencing. One employee has been unable to log into the app, can only do so through email.

The thing I liked most about the software is that it comes with very friendly customer support. Its the same quality that I love about Go Daddy.

Is has so many benefits that has already been impressive to review, geo-fencing for when subbies get on-site and can track there time in and out.

I quit using T-Sheets because Intuit is so terrible at customer service.

The only bad thing about this software was the account features in which it frequently asked you to reset your password about every 4 months.

Ease of use , and when I do have a question I have received outstanding customer support.

Thank goodness they haven't had to use this feature yet, but knowing it is there is comforting.

Easy to set up, easy to use, and has increased our billing thanks to accuracy in understand labor costs for our projects.

The time off notification confused the users sometimes, when the admin changes the time off info, it should not send the notification to user, the user will get confused when did I do that.

Overall I really like TSheets, and I have been considering changing from Ebillity. The integration with QuickBooks, ease of use, and great features are the total package.

Overall, t-sheets has been great. When we separated from the original account to our own smaller account, the staff was super helpful.

I love the Quickbooks time. Very easy to use and even has a tracking feature.

Pound Sterling

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Joblogic is a field service management solution designed to connect the back office, mobile workforce and customers. Users can manage jobs, quotes and invoices through one platform.

Office staff can schedule jobs using the job scheduler’s visual interface. This helps prevent double booking and aids with time and resource management. Joblogic Mobile provides a real-time interface between the back office and the field workforce. Users can complete forms, enter data for timesheets, capture photos and complete risk assessments. Office staff can see live travel updates from engineers using the GPS tracking system. Dedicated Android and iOS apps are available.


The customer portal allows clients to access past and current jobs, view reports, log jobs and request quotes. The customer portal also provides real-time dashboards that show the profitability of sites, number of jobs completed in a month and lets clients monitor first time fixes.




LongDescription

Employee Management

Production Cost Tracking

Leave Tracking

Forecasting

Purchase Order Management

Barcoding/RFID

Electronic Payments

Status Tracking

Barcode/Ticket Scanning

Employee Onboarding

Payment Processing

Time Tracking

Performance Management

Customizable Reports

Document Storage

Document Imaging

Access Controls/Permissions

Activity Tracking

Vacation/Leave Tracking

Equipment Management

Dispatch Management

Shift Swapping

Digital Signature

Job Costing

Route Optimization

Contract/License Management

Task Scheduling

Electronic Signature

Space Management

Variable Workforce

Invoice Management

Attendance Management

Attendance Tracking

Timesheet Management

Approval Process Control

Projections

Key & Lock Management

Customer Database

Job Management

Sick Leave Tracking

Calendar Management

Customizable Fields

Labor Forecasting

Customer Portal

Geographic Maps

Scheduling

Data Import/Export

Mobile Signature Capture

Clock In/Out

Accounting

Employee Self Service

Multi-Location

Self Service Portal

QuickBooks Integration

Audit Trail

Employee Time Tracking

Technician Management

Overrun Reporting

Bills of Material

Project Time Tracking

Lead Management

File Storage

Cost-to-Completion Tracking

Mobile Access

Cost Tracking

Fixed Asset Management

Skills Tracking

Inventory Tracking

Compliance Management

Real-Time Data

Recruitment Management

Performance Metrics

Routing

Historical Reporting

Bid Management

Vendor Management

Maintenance Management

Labor Cost Reporting

Role-Based Permissions

Client Portal

Preventive Maintenance

Real-Time Notifications

Service History

For HVAC Companies

Time & Attendance

Workflow Management

Real-Time Updates

Project Tracking

Percent-Complete Tracking

For Schools

Residential Properties

Budgeting/Forecasting

Time Off Management

Asset Tracking

Activity Dashboard

Inspection Management

Alerts/Notifications

Equipment Maintenance

30-day free trial, no credit card required.

Billed Annually: 
Basic - £30 per user per month 
Premium - £35 per user per month 
Enterprise - Contact us to discuss

Billed Monthly:
Basic - £35
Premium - £40
Enterprise - Only available with annual billing

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