Apollo vs Oracle Cloud CX

RATING:

4.6

(343)

Apollo has 343 reviews and a rating of 4.58 / 5 stars vs Oracle Cloud CX which has 16 reviews and a rating of 4.34 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (343)
4.3 (16)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
May 1, 2024
November 23, 2022
Pros/Cons
  • Pros

  • I used Apollo to prospect and cold call, and it has an amazing feature to search companies globally within the app and prospect (think ZoomInfo, but integrated).
  • Easy to use, great filters, fast, powerful. I loved the fact that you can insert personalised fields on emails.
  • Cons

  • I learned this the hard way when I thought I turned off a drip campaign but it was accidentally running for weeks.
  • No Zapier Integration, so was hard to try to sync up email prospecting in Apollo with the leads I had in my Close CRM without doing some manual work.
Read all user reviews
  • Pros

  • Oracle CX is a great product for interacting with our customers, giving them a good face of our company. It has lots of reports and lots of powerful tools to use.
  • Amazing powerful tool that makes CX and CRM management so simple and easy to use in any company of any size.
  • Cons

  • The program seems to crash on occasion, and it can run slow at times but other than that I don't have any other issues with it.
  • It's a difficult software at first but I've gotten used to it and nowadays I don't trade for any other.
Read all user reviews
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos