I love how integrated the CRM is with Outlook. It is easy to use and convenient.

Any CRM that makes you leave outlook has problems.

Ease of working with Outlook, great as a tool to look up customers in geographic area and understand their sales history.

Confusing aspects to the contacts and how they sync together.

Easily assimilates with Outlook, Easy to use for the most part and wish it had a few more features that I have recommended.

Having some trouble understanding the Prophet contacts and how they relate to Outlook contacts.

The integration into outlook makes it very easy to use. The customization aspect also allowed us to make it relevant to our niche industry.

What i like the best about Prophet CRM is that it is very user friendly and its customer service is always there to help us.

The simplicity of the product and the ability to navigate anywhere.

This product was very easy to use with my current programs.

The integration with Outlook is a great idea but is far from seamless.

Its not perfect for how we would like to use it, but it is much better than any other crm system that we evaluated.

If you use Outlook, this software is super helpful. It's designed to work specifically as a CRM in Outlook, and does a great job.

What I like the best about this vendor is that they are extremely responsive, very helpful and knowledgeable about their product.

The support has been great. We now have an easy to use CRM that lives in our email client that is always used.

It lets you get going quickly and creating contacts and opportunities on the first day.

The interface with Outlook is awesome. Very convenient to send specific group emails to clients.

RUN AWAY - this product is a step in the wrong direction - too many screens, too complicated, does not work well off-line.

There are a ton of purchasable add-on's from third parties that can and do make this a wonderful software if you have the money.

It is very easy to use and price-wise, it's cost efficient.

Tech support is outstanding. It's ironic that the vendor with the best tech support is the one where I need to use it the least, but for upgrades and platform changes they are outstanding.

We do get multiple records because of user error, or incomplete information. The data needs to be accurate to be of value and that does require monitoring of the data and someone to correct it.

Since the program is geared towards more the sales efforts within a company, not all of the features are able to be manipulated in a way to pull the built in reporting features.

The ease of set-up, use and ability to customize the program. The Prophet support team is outstanding.

The interface with Microsoft Outlook is seamless and user friendly. The customer service at Avidian has been outstanding.

CRM has been a great accountability piece for myself and others. Keeps you organized so you can manage more.

It's great that it fully integrates into Outlook, where it can even create Tasks and track emails.

The software has many, many options to use as you would like.

A little difficult to set up and duplicate contacts are time consuming to remove.

I don't like the warnings for too many screens open.

Product- great CRM, easy to use and has many features. Integreted into Outlook, so easy to link contacts and emails to opportunities.

We did a few hours of training and problem-solving from Avidian with a shared screen, which helped, but is a bit pricey.

Reports can be difficult to program for transfer to company systems.

Given the nature of the software and what its used for, it can be incredibly difficult to work with.

Intuitive data entry and reminders. Easy for everybody to see what's going on in their areas.

Would like our entire team to be able to view all emails associated with a person. Sometimes when things go wrong, it seems the vendor has difficulty finding out what the problem is.

Customer service is very prompt and alwys helpful.

At this point, the only issue we have seen is it occasionally will lag or crash for a short period of time.

Ease of viewing/searching opportunities and quotes. Ability to create reports tailored to my needs.

Oracle CRMoD is a critical tool in our global enterprise. It not only tracks and manages opportunities very well but we have it integrated to our quotes to save duplicate data entry, etc.

Easily reviewing pricing and profitability. Clear view of open/closed opportunities.

Great way to find answers quickly (time is money). It's very easy to maneuver, and visibly clean.

This great CRM has all the tools that you need to successfully keep up the relationship that you have with your customer.

Oracle CRM has everything from a great Lead Management tool to Analytics and Reporting... and oh yeah, it's intuitive and not difficult to train new users.

The best feature that we used was being able to send prospects presentation slides straight from the crm. This allowed us to track when they opened it and how much times spent on each slide.

Oracle is a standard in business software and provides generally user friendly formats and interfaces.

Great software, very efficient and have a very intricate UI.

That it so easy to use and the functions and updates are awesome.

Is totally intuitive and promotes collaboration and teamwork, superior generation of reports and reports (customization), agility in the search for information (Opportunities and budgets).

It's very easy to maneuver, and visibly clean. Very intuitive, and covers most of what I need to access from this vendor in one location.

It is difficult because there are so many different things to do with the tools.

These tools are highly effective for managing leads, opportunities, and customer interactions, streamlining sales processes and improving efficiency.

It's no secret that Oracle has been the major player in the software space for decades at this point. Probably older than me haha.

Oracle CRM is a game-changer for the business. We now have our data in one system used by multiple departments to allow us to make strategic business decisions like never before.

Mobile App is very cool too - however with limited traveling due to COVID, most team members haven't leveraged the app's capabilities.

Great system to help organize your footprint with clients. Helps to keep everyone organized and on the same page.

I love the ability to find notes from any point in time.

The user interface was not very easy to understand at first. There should be no reason to enter things multiple times.

We like how this solution can even be integrated with an optional virtual call center to ensure complete quality control across customers' experience.

That the crash reports are not followed up with the team members who are reporting this.

US Dollar

Prophet CRM from Avidian is a cloud-based customer relationship management (CRM) application that can be integrated with Microsoft Outlook for extending Outlook's functionalities. The solution enables multiple sales teams to unify their emails, contacts, calendar details and communication records within a single application.


Prophet CRM automates tracking of Outlook-based emails, meetings, contacts, and calendar invites on a daily basis. With a single Outlook interface, users can directly work with one application and track activities in the sales pipeline. The solution provides valuable insights into the sales process along with the ability to track winning and losing leads.


With Prophet CRM dashboard, sales persons can track engagement with their clients, view their pipeline and scheduled tasks, set follow-ups, prioritize tasks and configure reminders for critical milestones during the sales pitch.


Prophet CRM offers both subscription and perpetual licensing options to its users.



LongDescription

Sales Pipeline Management

Calendar/Reminder System

Lead Distribution

Pipeline Management

Data Import/Export

Email Tracking

Contact Management

Lead Management

Territory Management

Shared Contacts

Source Tracking

Segmentation

Lead Nurturing

Interaction Tracking

Contact Database

Quotes/Estimates

Task Management

Prospecting Tools

Search/Filter

Web browser (OS agnostic)

Windows 10

It is also available at $55/mo and $75/mo with additional features.

Email/Help Desk

Knowledge Base

Phone Support

2-10

11-50

51-200

201-500

501-1000

Prophet CRM

Live Online

Webinars

Documentation

Videos

Oracle CRM On Demand is a cloud-based suite containing integrated, business applications that enable organizations to make decisions and manage costs of operations. The suite includes customer relationship management (CRM) solution designed to help sales, service and marketing departments make information-driven decisions and manage costs and performance. It helps streamline business processes and allows key divisions to draw references from the same source of data.


Sales applications include sales force automation, sales order management and channel management. Marketing applications include marketing automation, marketing resource management and tradeshow management. Service applications include customer service, field service, call center and self-service.


Oracle CRM On Demand also consists of applications for managing operations related to services, finance, human capital, project portfolio and supply chain.


Support is available through an online knowledge base and via phone.



Prophet CRM vs Oracle CRM On Demand

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