The best CRM hands down we have ever used. Support is awesome and the ease of use on all platforms is top notch.

It helps to effectively generate and manage leads,track them and follow up effectively till they are converted.

I think it takes a long time to hear back from someone regarding any problems or issues a user can have at times.

Their support staff is excellent, and easy to connect with.

This is a very advanced CRM and works well for the money. It is easy to use and set up automated drips for emails and texts.

The MOJO dialer integration led to major success for our team. If you are looking for a CRM, this one is worthy of a look.

Easy to use once you understood the concepts. Love being able to see what my clients were searching for on my team's real estate website.

It is always making things user friendly and it is efficient and effective in catching attention. Makes it easy to keep up.

We have received a lot of praise for this application and it helps our customers learn and explore.

BoomTown is competitively priced, so it makes it a great budget-friendly option while still offering excellent features.

I liked the deal that they gave my deal to be a user, and the amounts of other technologies they integrate with.

Easy to use and keep track of clients, to-do's, calls, drip plans, etc. Great for note keeping and can share info easily with transaction coordinator and such.

Website management easy to work with. Top Opportunities are easy to navigate through.

Adding a new lead (fake # or no #). Landline numbers (why not call? Just pass along to agent?).

It technically does have most of the features you'd want in a CRM and was built for the real estate industry.

I love the ability to track notes, calls, etc. I also like the ability to track transactions as well.

As a realtor my team uses boomtown and it has been so effective. It helps us capture the leads and follow up so easily.

I dislike not being able to delete bad leads. It's confusing on how to change a lead's general information.

The automative features are wonderful to help give ease of mind when keeping business and running a business.

Loving it and loving the addition of the dotloop integration.

Love everything about the system. Helps me keep in contact with my leads seamlessly.

Overall experience is very good, good customer support, good quality leads, just in two months I have already converted One Lead into Buyer Transaction.

Loved the CRM easy to use and worth the money.

It is a very user friendly CRM. Visually appealing, and the customer service department is there to help you with anything you need.

This automatic email currently can not be edited. It asks the client to call, but no phone number is provided in the entire message.

I hate the multiple windows that pop up when you update something, I'll have five or six boomtown windows open once im done updating.

That can be pretty annoying and inconvenient. Sorry if I didn't explain it correctly.

I like the included free service of having a concierge who does all of the pre qualifying for me so I can focus on other important tasks.

Great Customer service and training. Excellent pre-made action plans.

I like the integration of video into email marketing campaigns, newsletters, and other forms of electronic transmissions.

Great customer service, excellent drip campaigns.

Plenty of good usage as a CRM and the automated emailing works like a charm after it set up.

The speed to solutions and getting back to work quickly without waiting for a response or getting help/ solutions.

Love the way it helps me do what I need to do. Would recommend it to all the people that I know for IEEE.

SmartSupport is easily managed without cutting corners on the user experience.

The fact that I was really unsure on how to get started.

Sometimes, the product can be difficult to navigate and a little confusing.

Ease of use for everyday applications. Anytime I need help it is easy to get.

I would recommend this to anyone who is serious about keeping good information available to users, but may not have the resources to put the time into it.

To play around with it to learn the ins and outs. That is the best way to learn.

Also able to pull reports quickly. The customers like the updated look of the site and ease of usability with improved navigation.

This has been a great upgrade from our prior kb solution.

US Dollar

Boomtown provides marketing and sales automation solutions for the REAL ESTATE industry. Through Boomtown, brokers can select and customize a lead generation website, track and nurture leads, and monitor team success and sales. The application is SaaS based and can be accessed from an iPad, smartphone, and a tablet.


The automated marketing tools create a way for brokers and agents to stay in touch with prospects and clients so that agents can nurture leads without having to manually track all interactions. The system automatically sends notifications regarding listing updates, so that agents can remain up-to-date with their markets.


Boomtown features advanced website analytics, allowing users to track a prospective buyer's or seller's movements and interactions across the site. Sales analytics include dashboards that can help managers monitor their team’s engagement. The tool allows users to customize their product website and add features like mortgage calculator, home value estimator, price history, property details and property maps.



LongDescription

Activity Tracking

Drip Campaigns

Sales Pipeline Management

Task Scheduling

Lead Distribution

Pipeline Management

Communication Management

Template Management

Lead Generation

Email Templates

Content Management

Lead Management

Email Marketing

Social Media Integration

Activity Dashboard

Alerts/Notifications

Segmentation

Client/Property Matching

Lead Nurturing

Website Management

Reporting/Analytics

Third-Party Integrations

Task Management

Campaign Management

Prospecting Tools

Search/Filter

Contact Management

Interaction Tracking

Property Management

For Real Estate

For Real Estate Agencies

For Startups

Mac OS

Web browser (OS agnostic)

Windows 8

Contact BoomTown for pricing information.

Email/Help Desk

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

BoomTown

In Person

Live Online

Webinars

Documentation

Now part of Enghouse Interactive, SmartSupport Knowledge Management Solutions is a plug-and-play knowledge base solution that caters to businesses of all sizes across various industries. The solution lets users streamline customer support and web self-service by providing them with knowledge base management tools. Users get full control over support content which helps them manage operational costs and productivity.


SmartSupport allows users to create articles with real-time editing, preview, and publishing capabilities. It allows users to upload documents, videos, images, and more into the editor. SmartSupport's search engine is based on natural language search, hit highlighting, faceted navigation, document handling, content tagging, and more that helps users to find relevant information.


Additionally, SmartSupport offers troubleshooting guides, support content on-the-fly, custom forms, reports and analytics, custom themes, third-party application integrations, and a configurable workflow.


Support is offered via phone and email during business hours on weekdays.



Commenting/Notes

Cataloging/Categorization

Collaboration Tools

Content Library

Full Text Search

Self Service Portal

Discussions/Forums

Text Editing

Real-Time Notifications

Reporting & Statistics

Knowledge Base Management

Decision Support

Chat/Messaging

Customizable Forms

SmartSupport offers several packages - Basic, Pro, and Enterprise - starting at $199.

BoomTown vs Enghouse eKMS

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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