If you are contemplating using Igloo vs other products, go for Igloo. You will be extremely happy with your decision, and the team at Igloo is happy to work by your side throughout the entire process.

Igloo is a cost effective, budget friendly, collaboration solution for us - we are 10 to 15 people geographically dispersed.

Igloo has enabled us to create a more dynamic and user-friendly intranet experience for our employees. The customer experience team have been a great support and wealth of knowledge.

Easy to use intranet solution. Loved to be able to get all of our useful information in one place.

Looking up for some of the employees is difficult because we are somewhat thousands employed on our company.

Lack of online training to guide new employees through.

The app is super simple to use, and integrates our global calendars, events planning tools, and other resources so perfectly for our fast-paced environment.

There are no ntaifications when new posts are added for the different departments.

Igloo surprises with organized integration features.

The ease of use helps to win buy in from your users. Of our company is up and running with uploads, postings, blogs etc.

It's an ok product to use as a file repository, but it's too basic once you reach certain complex requirements.

I am also frustrated with the search feature and the non-existant date/time stamps. When researching past posts, I try to do keyward searches but nothing populates to suit my purpose.

Igloo is a simple, clean web based interface for project management and internal communication and collaboration.

Excellent customer support and service. Great value for the money.

Real Time communication anytime to team members in Dubai or in Toronto. Great Customer Service, very responsive company, easy to use product.

Keep working to improve the functionality of the product, it is a great application.

Igloo was a good service for us as a small company, and is great for any start-up looking to streamline their collaborative processes.

Does not integrate with gmail. Limited sales force integration.

Sharing documents across different team members was ok, but the calendar feature is very poor.

The best part is that it is easy to manage and maintain by all members of the community.

I love that you can add so many different modules or even design your own with some effort but very little cost, for a nonprofit that is great.

It gets a bit frustrating. I also hate the double authentication because I do not always have my phone with me when I need to get on the software.

Salesforce is a really great product I loved the tools used and tips to help you create sales and serve better for customers.

Salesforce is the best customer relationship management tool in the market right now. The best thing I like about this software is the features.

There is little to be said about cons. I experienced minor trouble when accessing customer support at some point which would probably be the worst of it.

I love using Salesforce. It is very user friendly and helps me be able to track my progress and create a clean pipeline.

Ref IDs are my biggest pet peeve, they don't always work and I've lost emails this way from clients. This leads to a bad consumer experience for everyone involved.

Ease of use and works great for small (that's us) or large companies it blends well with other programs is customizable and tracking is good,  reach out is also very easy to use.

If you could get the innovative nature of Salesforce to your business you would get amazing talent collection to your organizations.

An awesome CRM platform with a plethora of information to use to become the best marketer you can be.

Overall Salesforce is great and can integrate with hundreds of other platforms which makes it an amazing tool to use company wide, not just for sales.

Like I stated before, I was happy about the switch to Salesforce Lightning, but it has turned out to be great. I like that my emails and Talkdesk are integrated into Salesforce as well.

My team members use it in delivering great sales and customer service experience and it has been a great help for all of us.

This software will help you to build your sales and marketing in the industry, salesforce is a great software and value for money, so therefore I recommend it to the user.

Salesgirce is very effective when it comes to tracking the progress of each case within my organization, great tutorials to get you started and very easy to navigate through cases and serial numbers.

I like the fact that Salesforce is very flexible and customizable to my taste. It is very user friendly and the functionality is superb.

Salesforce has a lot of capabilities, it covers everything. The leads section was nice, and it was great to be able to create your own sections.

So popular and so powerful for small business  is contact management, task management, opportunity tracking, collaboration tools, customer engagement tools. Flexible and easy  to use.

The integration with gmail is awesome. Being able to automatically log emails to the appropriate account instantly is such a nice feature.

I like that this platform is easy (for the most part) to use. I also find that the customer support is amazing and always willing to help.

It's also supported by awesome community and the best documentation/support in the business. The Trailblazer community leads the tech industry in training and documentation.

I hate that I have to refresh every thing but I'll deal with it for some of the other options.

US Dollar

If you’re ready to switch to a cutting-edge intranet to deliver a better employee experience – where communication is a two-way street – and build a culture free of silos, Igloo may be the perfect answer. Igloo’s communications-focused digital workplace solutions are cloud-based, mobile-optimized, and designed to help your entire workforce (from 500 to 5,000+) get more from the tools you rely on for collaboration and knowledge management, including Microsoft Teams and SharePoint. And analysts and community managers highlight Igloo’s customer support – from the minute you get started onward. 

Create content in any tool. 
It's about transparent communication. Community managers, department heads, even the C-suite – anyone can use Igloo to create content, leveraging integrations with key enterprise tools like Microsoft 365, Teams, or Slack. 

Reach people wherever they’re working. 
Personalized options mean that when content is ready for sharing, Igloo makes it happen on any channel (email, text, chat, collaboration apps, and more). 

Make it easy to discover what matters. 
Igloo communications lead recipients to a single source of truth, and search capabilities allow people to discover the content they need whenever they need it.

Destroy silos and build a culture of collaboration. 
Recipients reply and engage through their preferred channels, which makes it easy to work together and gather input from anywhere. 


LongDescription

Commenting/Notes

Cataloging/Categorization

Newsletter Management

Meeting Management

Document Storage

Access Controls/Permissions

SEO Management

Activity/News Feed

Employee Directory

Active Directory Integration

Policy Management

Project Management

Projections

Knowledge Management

Communication Management

Brainstorming

Calendar Management

Collaboration Tools

Content Library

Full Text Search

Self Service Portal

Version Control

Content Management

Forum / Discussion Board

Screen Sharing

Mobile Access

Wiki

Discussions/Forums

Text Editing

Social Media Integration

Workflow Management

Email Management

File Sharing

Activity Dashboard

Alerts/Notifications

Employee Database

Knowledge Base Management

Blogs

Decision Support

Real-Time Chat

Customizable Templates

Calendar Sync

Multi-Language

Reporting/Analytics

Employee Profiles

Widgets

Employee Photos

Drag & Drop

Tagging

Employee Portal

Online Forums

Task Management

Document Management

@mentions

Search/Filter

Web browser (OS agnostic)

Please see Igloo's pricing page https://www.igloosoftware.com/pricing/

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

501-1000

1000+

Igloo

In Person

Live Online

Webinars

Documentation

Videos

Grow your revenue and profits with intelligent sales automation with Sales Cloud. Help every rep be more efficient. Close more deals. Collect cash faster. Boost growth and profit with intelligent automation and integrated tools from Sales Cloud.

This Salesforce platform has CRM capabilities that include lead management, marketing automation, and contact management. These applications help organizations to manage customer accounts, track sales leads, conduct and monitor marketing campaigns and provide service post-sale. Salesforce Lightning Experience is upgraded CRM version of Sales Cloud that streamlines the sales process by allowing any sales rep to generate and follow-up on leads, manage account activity, track the status of each campaign, and create reports without hassle.

With Salesforce for Outlook, users can synchronize contacts, calendars, emails, and tasks in both applications without interrupting any business process. Salesforce Sales Cloud for small businesses allows users to manage contacts, track sales deals, manage tasks and events, harvest leads, and track performance. The sales cloud enterprise edition layers in call scripts, team-selling functionality, business workflow, setup approval and automation, custom applications, API integrations, and more.

The Salesforce CRM solution is available only for software-as-a-service (SaaS) deployment. In addition, this Salesforce app provides a technology stack that covers database and security as well as workflow and user interfaces.


Engagement Tracking

Content Delivery

Employee Management

Customer Surveys

Forecasting

Multi-Channel Marketing

Business Card/Badge Scanning

Quality Management

Purchase Order Management

Safety Management

Internal Chat Integration

Product Catalog

Presentation Tools

Lead Capture

Performance Management

Proposal Generation

Activity Tracking

Customer Service Analytics

Sales Pipeline Management

Referral Tracking

Contract/License Management

Ad hoc Reporting

Financial Management

Material Requirements Planning

Order Management

Calendar/Reminder System

Competitive Analysis

Approval Process Control

Auto-Dialer

Lead Distribution

Multi-Campaign

Pipeline Management

Customer Database

Call Recording

Call Logging

Medical History Records

Audience Targeting

Goal Management

Call Management

Customizable Fields

Assignment Management

Sales Trend Analysis

Call Center Management

Shipping Management

Client Tracking

Scheduling

Data Import/Export

Email Tracking

Call List Management

Campaign Planning

Customer Support

Graphical Data Presentation

Buyer Management

Lead Generation

Email Templates

Contact Management

Sales Approval

XML/RSS

Opportunity Management

Configurable Workflow

Bills of Material

Lead Management

Conversion Rate Optimization

Multi-Currency

Email Marketing

Statistical Analysis

Sales Reports

Dashboard Creation

Performance Metrics

Routing

Territory Management

Channel Management

Dynamic Modeling

Training Management

Maintenance Management

Shared Contacts

Production Scheduling

Marketing Automation

Proposal Management

Landing Pages/Web Forms

Request Escalation

Lead Segmentation

Mac OS

Basic sales and marketing for up to 5 users
$25
/user/month*
(billed annually)

Complete CRM for any size team
$75
/user/month*
(billed annually)

Deeply customizable CRM for your business
$150
/user/month*
(billed annually)

Unlimited CRM power and support
$300
/user/month*
(billed annually)

Igloo vs Salesforce Sales Cloud

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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