The customer support staff is friendly and helpful. Instabug helps us communicate with our clients quickly and resolve issues faster.

We also monitor App stability using the Crash reporting module.

I had limited options to do this in the current version.

The Instabug support team are extremely helpful and responsive. Instabug helps us at all stages of our app lifecycle, from internal QA through to beta testing and the feedback on the end product.

With the bug reports i have th eoption to talk to the bug reporter. This can let our company get rid of our zendesk subscription and save money.

The documentation wasn't updated when i tried it. The sdk version on the site was outdated which caused some errors.

Well-designed UI makes important information easy to access and parse. Customer support is helpful and responsive.

The best thing InstaBug has going for them is the ease of integrating into existing software. Getting InstaBug added to our iOS and Android apps was a breeze.

Great product, although lesser priced available.

Its very easy to use and can be triggered the bug properly in the portal, all the way of implementation is helpful for the user to report issues.

A peace of cake integration and great user experience.

Good value for money, no need to integrate a lot of different stuff, no coding. Great features and integrations with e.g Jira and Slack.

Perfect tool for App user feedback and crash monitoring.

Customer Support have been extremely helpful in guiding us through the process, whilst the ease of use has been greatly received by our testers.

The cost ... it's really problem in the first launching the app just it the obstacle in the software.

The integration with third-party tools like Jira is again a very useful funcitionality that has made Instabug a winning tool.

We used instabug as a bug reporting tool from our UI test automation tests, and it seemed to be great for that.

If you want to get help from your user and receive bugs or improvements, it's your service! the SDK can be installed whitin minutes.

Easy integration, user friendly. The sdk provides sufficient functionality yet does not affected the user experience of your own app design.

The most annoying is opening logs details. Surveys seems for me to be useless.

The cost ,  it's really problem in the first launching the app just it the obstacle in the software.

The best part is that i can test any application.

I love the app! i do receive a few too many emails from them, though.

We had a few tricky questions when we needed to use API. Support team was so friendly.

I love that you can add so many different modules or even design your own with some effort but very little cost, for a nonprofit that is great.

It gets a bit frustrating. I also hate the double authentication because I do not always have my phone with me when I need to get on the software.

Salesforce is a really great product I loved the tools used and tips to help you create sales and serve better for customers.

Salesforce is the best customer relationship management tool in the market right now. The best thing I like about this software is the features.

There is little to be said about cons. I experienced minor trouble when accessing customer support at some point which would probably be the worst of it.

I love using Salesforce. It is very user friendly and helps me be able to track my progress and create a clean pipeline.

Ref IDs are my biggest pet peeve, they don't always work and I've lost emails this way from clients. This leads to a bad consumer experience for everyone involved.

Ease of use and works great for small (that's us) or large companies it blends well with other programs is customizable and tracking is good,  reach out is also very easy to use.

If you could get the innovative nature of Salesforce to your business you would get amazing talent collection to your organizations.

An awesome CRM platform with a plethora of information to use to become the best marketer you can be.

Overall Salesforce is great and can integrate with hundreds of other platforms which makes it an amazing tool to use company wide, not just for sales.

Like I stated before, I was happy about the switch to Salesforce Lightning, but it has turned out to be great. I like that my emails and Talkdesk are integrated into Salesforce as well.

My team members use it in delivering great sales and customer service experience and it has been a great help for all of us.

This software will help you to build your sales and marketing in the industry, salesforce is a great software and value for money, so therefore I recommend it to the user.

Salesgirce is very effective when it comes to tracking the progress of each case within my organization, great tutorials to get you started and very easy to navigate through cases and serial numbers.

I like the fact that Salesforce is very flexible and customizable to my taste. It is very user friendly and the functionality is superb.

Salesforce has a lot of capabilities, it covers everything. The leads section was nice, and it was great to be able to create your own sections.

So popular and so powerful for small business  is contact management, task management, opportunity tracking, collaboration tools, customer engagement tools. Flexible and easy  to use.

The integration with gmail is awesome. Being able to automatically log emails to the appropriate account instantly is such a nice feature.

I like that this platform is easy (for the most part) to use. I also find that the customer support is amazing and always willing to help.

It's also supported by awesome community and the best documentation/support in the business. The Trailblazer community leads the tech industry in training and documentation.

I hate that I have to refresh every thing but I'll deal with it for some of the other options.

US Dollar

Instabug is a hybrid in-app feedback and bug tracking solution that provides businesses functionalities for beta testing, user engagement and crash reporting.


Users are provided with customizable software developer kits (SDKs) to set up the solution. Instabug allows users to capture information from beta testers via in-app feedback, screenshots and screen recordings that help them to identify bugs. Users can also set up rules to automate workflows and control forwarding issue to third-party applications.


Instabug notifies stakeholders via email, push notification and in-app chat whenever a bug is fixed. It offers integration with various third-party project management and collaboration applications like Jira, Pivotal Tracker, GitHub, Bitbucket, Trello and Asana. The solution's crash reporting functionality provides users with information on running environments, thread states and network request logs.


Services are offered on an annual subscription basis that includes support via email, FAQs and live chat.



LongDescription

Case Management

Surveys & Feedback

Customizable Reports

Single Sign On

Project Management

Customizable Fields

Collaboration Tools

Assignment Management

Randomization

Customer Complaint Tracking

Self Service Portal

Audit Trail

Survey/Poll Management

Issue Scheduling

Question Branching

Real-Time Notifications

Workflow Management

Bug/Issue Capture

Ticket Management

Recurring Issues

Alerts/Notifications

Reporting & Statistics

Chat/Messaging

Customizable Templates

Backlog Management

Issue Tracking

Interaction Tracking

Dashboard

Alerts/Escalation

Reporting/Analytics

Feedback Management

Data Analysis Tools

Third-Party Integrations

Survey Builder

Task Management

Live Chat

Mobile Survey

Quality Assurance

Search/Filter

Bug Tracking

FREE $0/mo
Basic Bug Reporting & Feedback
1 Member | 1 App | 1 Month Data Retention

ESSENTIAL $124/mo
Free Features
+
Crash Reporting
Debugging Logs
Basic Integrations
4 Members | 2 Apps | 3 Month Data Retention

TEAM $249/mo
Essential Features
+
In-App Chats
In-App Surveys
Feature Requests
Analytics
Advanced Integrations
4 Members | 2 Apps | 6 Month Data Retention

BUSINESS $499/mo
Team Features
+
Assisted On-boarding
API Access
Custom Reports
4 Members | 2 Apps | 12 Month Data Retention

ENTERPRISE
Business Features
+ 
SDK Customizations
Account Management
Priority Support
On-Premise Hosting
Dedicated Hosting
White Labeling
Unlimited Apps and Members
Unlimited Data Retention

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

51-200

201-500

501-1000

1000+

Instabug

Live Online

Webinars

Documentation

Videos

Grow your revenue and profits with intelligent sales automation with Sales Cloud. Help every rep be more efficient. Close more deals. Collect cash faster. Boost growth and profit with intelligent automation and integrated tools from Sales Cloud.

This Salesforce platform has CRM capabilities that include lead management, marketing automation, and contact management. These applications help organizations to manage customer accounts, track sales leads, conduct and monitor marketing campaigns and provide service post-sale. Salesforce Lightning Experience is upgraded CRM version of Sales Cloud that streamlines the sales process by allowing any sales rep to generate and follow-up on leads, manage account activity, track the status of each campaign, and create reports without hassle.

With Salesforce for Outlook, users can synchronize contacts, calendars, emails, and tasks in both applications without interrupting any business process. Salesforce Sales Cloud for small businesses allows users to manage contacts, track sales deals, manage tasks and events, harvest leads, and track performance. The sales cloud enterprise edition layers in call scripts, team-selling functionality, business workflow, setup approval and automation, custom applications, API integrations, and more.

The Salesforce CRM solution is available only for software-as-a-service (SaaS) deployment. In addition, this Salesforce app provides a technology stack that covers database and security as well as workflow and user interfaces.


Commenting/Notes

Engagement Tracking

Content Delivery

Cataloging/Categorization

Employee Management

Customer Surveys

Forecasting

Multi-Channel Marketing

Business Card/Badge Scanning

Quality Management

Purchase Order Management

Meeting Management

Safety Management

Internal Chat Integration

Product Catalog

Presentation Tools

Lead Capture

Performance Management

Document Storage

Proposal Generation

Access Controls/Permissions

Activity Tracking

Customer Service Analytics

Sales Pipeline Management

Referral Tracking

Contract/License Management

Ad hoc Reporting

Financial Management

Material Requirements Planning

Order Management

Calendar/Reminder System

Competitive Analysis

Approval Process Control

Auto-Dialer

Lead Distribution

Projections

Knowledge Management

Multi-Campaign

Pipeline Management

Customer Database

Call Recording

Call Logging

Medical History Records

Audience Targeting

Goal Management

Call Management

Sales Trend Analysis

Call Center Management

Shipping Management

Client Tracking

Scheduling

Data Import/Export

Email Tracking

Call List Management

Campaign Planning

Customer Support

Graphical Data Presentation

Buyer Management

Lead Generation

Email Templates

Contact Management

Sales Approval

Version Control

XML/RSS

Opportunity Management

Content Management

Configurable Workflow

Bills of Material

Lead Management

Conversion Rate Optimization

Multi-Currency

Email Marketing

Statistical Analysis

Mobile Access

Sales Reports

Dashboard Creation

Performance Metrics

Routing

Territory Management

Channel Management

Dynamic Modeling

Training Management

Maintenance Management

Shared Contacts

Production Scheduling

Marketing Automation

Proposal Management

Landing Pages/Web Forms

Request Escalation

Social Media Integration

Lead Segmentation

Mac OS

Web browser (OS agnostic)

Basic sales and marketing for up to 5 users
$25
/user/month*
(billed annually)

Complete CRM for any size team
$75
/user/month*
(billed annually)

Deeply customizable CRM for your business
$150
/user/month*
(billed annually)

Unlimited CRM power and support
$300
/user/month*
(billed annually)

Instabug vs Salesforce Sales Cloud

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