Efficy is very flexible, it often offers many different ways to receive your goal. This makes it sometimes difficult for users to explain the steps that have to be taken.

Good value for money and lots of features. Efficy lets you manage your customer relation database extensively.

Sometimes it had error, or page is not updated, or digital signature status has to be refreshed manually.

EFFICY is an excellent CRM because it allows to have a clear vision of the  business.

Very well set up (CRM thinking is in the genes of this product and company). Support is quick and good.

Many to many relations is positively impressive, it can really help you to find the right information at the right place.

Too many choices, the persons that don't work as much with Efficy have problems where to find everything.

They will have everything you need, and if there is a feature missing you can either add some customization.

Ist is fast, easy in dailly use, query is easy to use and the Efficy Designer is easy to use and you can make it to your one wishes.

I have used Efficy for 2 years and I have been extremely impressed with the ease of integration with our business.

EFFICY is an excellent CRM software because it allows to have a clear vision of the current and future business. EFFICY is easy to use and very easy to understand.

The crazy way it thinks you want to copy in numerous people for each task - and then have to physically de-select other users each time.

We are growing, fast and faster. Handling always more projects in a smooth and pleasant usage thanks to its high customization ability that allowed to perfectly fit our business.

Good customer care will make your CRM journey a lot easier and with Efficy you will find out that they can make the difference with the competition.

Office integration , very good support: good value for money; easy to usean make your OWN sjablonen/formats.

The offline installation need to be setup by a technical skilled person.

It is sometime hard to know where to find the relevant information in order to use a more complex functionality.

The integration with your email programm. So this makes it extremely easy to store the most useful information about the companies you work with.

As a small company, I've kept my Efficy simple and therefor did hardly encounter issues that I don't like.

Great value for money Even though the emphasis of Efficy seems to. Be sales its easily to be used as a document management system by its archtecture and a verh good multilangual support (Dut h!!).

The people behind Efficy are very helpful and dedicated to help us find our way in the new system.

The agenda is its most useful tool, which allows you to create, share and allocate different tasks across different colleagues.

When there is an issue the helpdesk will give you all efforts to give a solid solution. When we know all features and work with the system some more months all the ranking stars will probably be full.

Advance the business quickly by sharing data easily from Outlook and SAP.

It's ease of use is impressive. Working from the cloud is fantastic.

Viber is very easy to use and add contacts to send instant messages or stage meetings on calls with. The audio is pretty great and the design is visually fabulous.

The app is really useful for everyday contact with clients or teammates - I like it because it is easy to use and responsive.

Because of a weak connection , the communication was bad. That's an inconvenient when you want to do some visio call.

Very easy to use, very fast in message sending and receiving. Best for video call and audio call and the best thing is that it is free.

Overall, Viber is a wonderful software where you can save your money on international calls.

Viber remains one of the best instant messaging options that provides ease of use, security and some unique features that could make the experience very fun.

Simple interface, easy to use and nice design. It has integration with the contact book and other useful functionalities.

The latest viber community group gives better interaction with easy control of the large group. Also, hidden chat feature is very useful for private chatting.

The new advertising program is very bad and annoying. It is not being used as much as it used to be.

There are pros such as ease of usage, being free, good quality of calls and also good customer support, it really does a good job.

An very good integrated solution for daily communication.

The product is easy to use and was easy to integrate. I like the video feature a lot.

I love that it's also encrypted on each device which makes it more secure and private, perfect for work related and personal messages alike.

Sending pictures, making calls, having screen shares, you can do it all. I have both the desktop and the mobile app and the integration is very easy.

The best thing about the software is that when you transfer an image, the quality stays the same, which is a great deal especially when you are transferring pictures that requires high detail.

With all these rich  features, Viber has been the most effective communication tool for our business. Experience the seamless communication with Viber.

Good Chat Social Media app, great imojis and always seem to innovate with new content, easy to use and of great value.

Viber sadly are forgotten and abandon  by many user, because the application is getting heavy and consuming too much of my phone resources.

I like the stickers and the extensions wherein you can create GIFs, search Youtube videos and locations. I like it that when we send pictures and videos, it still has a very good quality.

The UI of Viber is very attractive. It is a very rapid tool with variety of appealing features like the video calling and the messaging feature.

This provides very attractive sticker pack to have a great chat experience. Viber out option can use for abroad people to talk their lovelies  for low calling costs.

To socially connecting with my team, family and friend is the most important for me and Viber is very good with it.

The problem of this problem only need to much data To make a call alway lost the connection additional use a WiFi and call have interference.

Accidental pressing is slight problem in this software. For example there is a tendency for the emoji icons to pop up when accessing a personal or group chat.

And the other bad aspect is that updates cause this program to become unsupported. You cannot use Viber anymore until you have downloaded the update.

It has got good video quality, and calling functionality, which can save you serious money if making long distance calls.

Its quick messenger help me to connect quickly with my friend and colleague quickly and constantly and the best things is, it is free to use.

Viber has such an amazing support team. I had an insistent issue and they helped me to resolve it very quickly.

Euro

At last, a CRM solution that truly adapts to your needs!

Our mission is to help each company or organisation succeed by helping it to transform its customer data into customer knowledge while simplifying the work of its employees. Efficy is a major player in the European CRM market. With our personalised range of solutions, we've already attracted over 13.500 clients and 330.000 users across 60 countries. And we have no intention of stopping there! Our ambition? To become the #EuropeanCRMChampion.  

Our CRM solutions are the most flexible on the market. We enhance the productivity of your marketing, sales and customer service teams by providing a range of CRM tools: customer database, opportunity tracking, lead nurturing, or online forms, to name a few. Our expert teams are always at your service - we can adapt your CRM solution to your organisation, processes, teams, projects, sales structure, customer support and help desk system.   

Don’t waste time on administrative tasks - empower your employees and grow your business with Efficy CRM. 

LongDescription

File Management

Commenting/Notes

Real Time Analytics

AB Testing

Milestone Tracking

Project Workflow

Customer Surveys

Forecasting

Multi-Channel Marketing

Surveys & Feedback

Status Tracking

Internal Chat Integration

Product Catalog

Project Templates

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

Data Synchronization

Customer Segmentation

Progress Tracking

Digital Signature

Customer Service Analytics

Sales Pipeline Management

Task Scheduling

Pre-built Templates

Electronic Signature

Calendar/Reminder System

Portfolio Management

Project Management

Task Planning

Approval Process Control

Gantt/Timeline View

Projections

Knowledge Management

Multi-Campaign

Pipeline Management

Communication Management

Customer Database

Resource Management

Calendar Management

Customizable Fields

Collaboration Tools

Activity Management

Churn Management

Sales Trend Analysis

Full Text Search

Template Management

Data Import/Export

Campaign Segmentation

Email Tracking

Promotions Management

Call List Management

Campaign Planning

Multiple Projects

Customer Support

Lead Generation

Email Templates

Contact Management

Version Control

Opportunity Management

Outbound Call Center

Project Time Tracking

Lead Management

Email Marketing

Mobile Access

Sales Reports

Survey/Poll Management

Real Time Data

Performance Metrics

Call Scripting

Territory Management

Shared Contacts

Multi-Channel Communication

Marketing Automation

Queue Management

Client Portal

Request Escalation

Social Media Integration

Workflow Management

Real-Time Updates

Email Management

Event Triggered Actions

Visual Analytics

File Sharing

Activity Dashboard

Alerts/Notifications

Computer Telephony Integration

Reporting & Statistics

Segmentation

Data Visualization

Reminders

Time & Expense Tracking

Chat/Messaging

Customizable Templates

Calendar Sync

Billing & Invoicing

Efficy CRM Starter : €20/user/month
Efficy CRM SMB : €40/user/month
Efficy CRM Enterprise : €60/user/month
Efficy CRM Corporate: €80/user/month

All plans include
* Common functionalities (CRM)
    Full management of sales opportunities and contacts
    360º visualisation of the sales funnel
    Task and agenda management
    Mobile application
    KPIs
    Outlook / Gmail integration
    Unlimited storage
    Create and save customised fields and views
    Efficy connect (API, import / export)
    Advanced search engine
    Documentation and report management (both sales and tasks)
* Support
    Real-time assistance
    And also via email and telephone
* Email Marketing
    Templates
    Campaigns Module
    Synchronisation with marketing automation tools

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Efficy CRM

In Person

Live Online

Webinars

Documentation

Videos

Viber is a web and mobile-based communication solution, which enables businesses of all sizes to connect with clients and run promotional campaigns via one-to-one chats, video calls and text messages.


The application lets professionals run advertisements, convert leads and process payments. Brands can use Viber community feature to manage and interact with multiple members simultaneously, publish links to invite new users, control admin or member privileges and customize the community's image or description. Administrators can also add or remove community members and delete posted messages. It also allows marketing teams to enhance audience engagement and brand awareness using its sticker content functionality. 


Viber lets businesses integrate with third-party applications via API. It comes with mobile applications for iOS and Android. Support is extended via documentation. 



Efficy CRM vs Viber

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